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CUSTOMER SERVICE AGENT (DUTCH SPEAKING) , South Africa

Heb jij een voorliefde voor Kaapstad? Daar stage gelopen, op vakantie geweest, verliefd geworden of gewoon altijd al een tijd willen wonen en werken? Dit is je kans!

Voor een multinational in Oil & Gas o.a. gevestigd in Kaapstad, Zuid Afrika, zijn wij op zoek naar Customer Service Medewerkers.

Functieomschrijving:
De werkzaamheden bestaan uit het voorzien van de klant van goede service door middel van effectieve communicatie, het toevoegen van waarde voor de klant en het efficiënt oplossen van problemen.
Momenteel is onze opdrachtgever op zoek naar medewerkers die zowel de Nederlandse als de Engelse taal zeer goed beheersen. Na een gedegen training ga je aan de slag op de afdeling Customer Service als Agent. Je doet relevante buitenlandse werkervaring op terwijl je woont in een van de mooiste steden ter wereld!

Functiecriteria:
1) Je bent serieus en houdt van avontuur
2)Je hebt ervaring in Customer Service en/of in de Oil & Gas industrie
3) Je bent goed bekend met IT software (Microsoft en Internet)
4) Je bent klantgericht en beschikt over goede contactuele eigenschappen
5) Je beheerst de Nederlandse taal uitstekend (schrijven en spreken)
6) Je spreekt vloeiend Engels
7) Je bent bereid om minimaal 1 jaar in Zuid-Afrika te wonen

Uitdagingen:
1) Het nemen van de volledige eindverantwoording van de klant, zelfs wanneer de oplossing niet binnen je eigen mogelijkheden ligt
2) Het fungeren als visite kaartje voor het bedrijf ook wanneer aan de klanten wensen niet kan worden voldaan

Arbeidsvoorwaarden:
1) Een professionele werkomgeving bij een gerenommeerd bedrijf
2) Een uitgebreid trainingsprogramma
3) Werkvergunning wordt geregeld en betaald (R1 350 visum aanvraag wordt je teruggegeven op tonen van het bonnetje)
4) Markt conform salaris R17 400 per maand + 50% maandsalaris onboarding bonus op eerste betaling
5) Retourticket en accommodatie op eigen kosten
6) Je krijgt een Nederlandse buddy toegewezen die al in Kaapstad werkt
7) Vaste startdatum 01 September 2016, je krijgt een jaarcontract

Bij het solliciteren voeg ook ten minste één geschreven referentie toe. Deze hebben we nodig om je te kunnen voorstellen bij de werkgever.

Premium job

Expiring: Jul 08, 2016
Help Desk Agent in South Africa (Dutch Speaking) , South Africa

Voor een van s' werelds grootste ICT dienstverlener o.a. gevestigd in Johannesburg Zuid Afrika, zijn wij op zoek naar ICT Klantenservice Medewerkers.

UPDATE: vanwege een wereldwijde 'freeze' van IBM mbt het aantrekken van nieuw personeel, staat deze job voorlopig 'on hold'. Heb je interesse, dan kun je altijd solliciteren en zodra de 'freeze' wordt opgeheven, stellen we je op de hoogte.

Functieomschrijving:
De werkzaamheden bestaan uit het effectief en klantvriendelijk afhandelen van vragen over computerproblemen van kantoormedewerkers van een Nederlandse bank. Momenteel is onze opdrachtgever op zoek naar medewerkers die zowel de Nederlandse als de Engelse taal zeer goed beheersen. Na een gedegen training ga je aan de slag op een van de projecten van onze opdrachtgever als Helpdesk Medewerker. Je doet relevante buitenlandse werkervaring op terwijl je woont in een van de mooiste landen ter wereld!

Functiecriteria:
- Je bent serieus en houdt van avontuur
- Je bent klantgericht en beschikt over goede contactuele eigenschappen
- Je beheerst de Nederlandse taal uitstekend (schrijven en spreken)
- Je spreekt vloeiend Engels
- Je bent bereid om minimaal een jaar in Zuid-Afrika te wonen
- Je bent bij voorkeur direct beschikbaar

Bedrijfsprofiel:
- Voor onze opdrachtgever, een wereldwijd opererende ICT-marktleider, die haar Servicedesk in Zuid-Afrika heeft gevestigd, zijn wij op zoek naar kandidaten die vanuit Zuid-Afrika kantoormedewerkers telefonisch ondersteuning bieden bij het oplossen van hun computerproblemen.

Arbeidsvoorwaarden:
- Een professionele werkomgeving bij een gerenommeerd bedrijf
- Een uitgebreid trainingsprogramma
- Werkvergunning wordt geregeld
- Je wordt geholpen met het vinden van huisvesting
- Retourticket wordt vergoed
- Marktconform salaris 10.700 Rand bruto (ca. 9.425 Rand netto)

Are you interested in becoming a Help Desk Agent in South Africa? Apply now at the top or bottom of our page.

Special job

Expiring: Aug 27, 2017
Chief Technical Advisor in Namibia , Namibia

Chief Technical Adviser (CTA): “Integrated National Park Management II” Project in Namibia

Application by: 30 Jun, 2017
Project Status: Expression of Interest
Project Title: “Integrated National Park Management II” Project (also ‘NamParks V’)
Period of Project: Estimated start between November 2017 and January 2018
Duration of assignment: 48 months
Country: Namibia

Project Description:
The Integrated National Park Management II Project (also NamParks V) is the most recent phase of the Namibia National Parks Programme (NamParks), a development programme of the Government of the Republic of Namibia executed by its Ministry of Environment and Tourism (MET).

The Integrated National Park Management II Project will focus on the national parks along the Namibian coastline, i.e. Tsau //Khaeb, Namib Naukluft, Dorob and Skeleton Coast National Parks, as well as their support zones in the adjacent areas.

The project's overarching aim is to support an integrated park management in the respective national parks. This aims at involving all stakeholders and at encouraging local communities to participate in the management process. Thereby, sustainable natural resource management will be combined with the development of natural‐resource‐based income opportunities such as eco‐tourism from which the communities that live in and around the respective national parks can benefit. So far, key challenges for the integrated management of the targeted parks are the insufficient park infrastructure and the limited capacities of the MET.

To improve the integrated management of the targeted national parks, the project comprises the following intervention areas:

Intervention Area 1: Establishment of Adequate Park Infrastructure
Intervention Area 2: Integrated Park Management
Intervention Area 3: Community Development
Intervention Area 4: Strengthening of the Capacities of MET for Project Management

Job Description:
- The tasks of the CTA are comprehensive and include (but are not necessarily restricted to) the following:
- Overall advice to the MET for the implementation of the Project and the coordination with other stakeholders;
- General management and oversight of the implementation of Project measures in accordance with the approved results matrix/logframe, time schedule, operational plans, and work plans;
- Advise and assists the Ministry of Environment and Tourism, on key issues related to nature conservation management and integrated park management, such as policy formulation and implementation, development of respective procedures, guidelines, strategies;
- Supervise and coordinate the procurement of works, goods and consulting services according to agreed procedures; this shall also include the technical and contractual supervision of project sub-contractors and of construction work in coordination with the architect/engineers of the consultants team;
- Supervise and coordinate the financial management of the project, in particular with regard to the management of the disposition fund, including (cross-checking) assessment of disbursement claims;
- Monitoring of project implementation, including the financial monitoring of approved budgets, the progress monitoring of the implementation of the Project activities as well as the monitoring of the performance and impact of the project based on the agreed indicators;
- Elaboration of regular reports on the implementation of the Project according to the agreed reporting structure and schedule; coordinate and supervise the elaboration and submission of inputs for the reports from the different team members.

Qualifications:
The Chief Technical Advisor will be responsible for the overall coordination of the project implementation and the supervision and guidance of the Consultant’s team.

Profile (Qualifications):
- Professional experience with donor-funded projects and specific knowledge of German Financial Cooperation KfW (management procedures, reporting, etc.);
- Work experience as team leader in long-term assignments;
- Postgraduate university degree in nature conservation management, natural resource management or another field of relevance to this project (community development, integrated rural development, etc.) with proven practical work experience in this field;
- Good understanding and proven track record in areas such as park management, integrated rural development, community development, tourism development, participation, and policy advise;
- Work experience in African countries with similar socio-economic conditions;
- Previous work in park management in southern Africa would be a strong asset;
- Strong background in management and financial administration of development projects, including M&E of project implementation;
- At least 10 years of practical professional experience in the sector;
- Excellent oral and written communication skills and proficiency in the English language;
- Team player who is capable of working under different and sometimes difficult conditions.

Note: This is a job advertisement, applications will be forwarded to the employer for selection. JobnetAfrica believes all applicants should get feedback, good or bad, but are not further involved in the recruitment for this particular vacancy.

Are you interested in becoming a Chief Technical Advisor in Namibia? Apply now at the top or bottom of our page.

Special job

Expiring: Jul 28, 2017
Profitable business in Ghana for sale , Ghana

Note: this is not a job! It concerns the sale of the well-known Coffee Corner on Beach Road, in Takoradi-Sekondi , Ghana.

For further information, please contact Marjolein Rovers on coffeecorner.ghana@gmail.com directly.

Coffee Corner opened its doors in July 2013 at this A-location and has been profitable since day one, because it is one of a kind. It is seen as the place to go for both breakfast and lunch and said to serve the best coffee of Ghana. The owners are leaving due to a new business venture in another country.

Coffee Corner: attractive to both expats and locals
With the new oil economy, a large group of expats came to Takoradi, most of which are now regular customers. As such, Coffee Corner enjoys a stable customer base, since it is also a popular place to go for the local Ghanaian community.

Coffee Corner in short
• A-location: 5 minutes to the port, 5 minutes to town, 5 minutes from the airport.
• Seats 50 people inside and there is an outside patio for smokers.
• Own building (located on well priced rented land) and parking space for at least 20 cars.
• Fully equipped kitchen with stainless steel counters and professional ovens.
• La Marzocco coffee machine with two groups.
• Huge store room with own walk in freezer of approx. 14 m3
• Own office space with own facilities (currently rented out on short term) and a separate entrance.
• Own reefer car (Citroen Jumpy) and two generator sets (20 KVA and 30 KVA) on premises.
• Great growing potential
• Key benefits: settled in Takoradi with a great reputation and an ever growing customer base (both private people as businesses), good area for expats, A-location with easy access.
• Premises: approx. 160 m2
• Current number of staff: 10

Additional benefits
• An existing group of suppliers
• Current owner will help you as a foreigner with getting a work & residence permit needed to work and reside in Ghana as a foreigner.
• All the permits of a restaurant

The purchase will be of the shop as is. For further information, please contact Marjolein Rovers on coffeecorner.ghana@gmail.com.

Further Information
• Coffee Corner Homepage
• Tripadvisor (Coffee Corner has been no. 1 in Takoradi since it opened)

Special job

Expiring: Jul 13, 2017
General Manager in Malawi , Malawi

Are you a hands-on, friendly multi-tasker? And do you enjoy nature, peace and quiet? We are looking for you!

Ntchisi Forest Lodge sits on the foot of one of the last remaining indigenous rainforests in an isolated spot near Lilongwe, Malawi’s capital. You can relax whilst enjoying stunning mountain and lake views, experience the warm-hearted hospitality of a part of rural Malawi where tourists are still a rarity, and enjoy relaxing and walking in the beautiful scenery.

Ntchisi Forest Lodge in Malawi is looking for a host/general manager from May.
What are your tasks?
• Receive and accommodate guests, make them feel at home.
• Manage bookings, enquiries, feedback, etc.
• Manage part of the team and helping with all tasks.
• Administration, bookkeeping and reporting.
• Make sure facilities and grounds are properly maintained.
• Maintain forest trails in cooperation with community.
• Manage and stimulate the community projects that are undertaken by the lodge.
• Marketing and liaison: manage contact with tour operators, distributing posters and leaflets, etc.
• Shopping for the lodge in Lilongwe on a regular basis.
• Make sure all taxes and levies are paid regularly.
• Pick-up and drop-off guests if so required.
• And all other odd tasks that are involved in running a small Eco lodge: solar system maintenance, gardening, meetings with community, forestry, district officials, etc. etc.

What do we offer?
• We offer you the opportunity to stay in this gorgeous unspoiled and remote environment.
• An interesting benefits package (a small honorarium and Room and Board).
• A dynamic and challenging job.
• Lots of opportunities to bring-in new ideas.
• A great addition to your CV.
• An initial contract for one year.
• Regular on the job coaching and support, continuous distant support
• An adventure of a life time.

What kind of person are you?
• Basically you are a sheep with five legs.
• You are an excellent host and enjoy receiving and serving people and making them feel welcome.
• You have experience in the hospitality sector
• You are very honest and trustworthy.
• You don’t have a nine to five mentality
• You have a valid driving license.
• You don’t mind hard work and long days if the business requires it.
• You have a can do mentality and look for opportunities instead of difficulties
• You have an eye for hygiene and security
• You are self-motivated and can motivate others
• You enjoy networking and building relations.
• You speak fluent English and if you speak an additional language this is an asset.
• You are computer literate and write well.
• You have experience in (simple) book keeping.
• You are available from May 2017.
• If you have any of the following qualities they will be considered as assets: Prior experience in Africa, cooking, you are a handy-(wo)man, gardening, leading outdoor leisure activities, marketing experience.
• We prefer a couple over a single person due to all the tasks involved and qualities needed to run the lodge. Not saying that individuals may not respond.

If we see potential we will contact you and arrange for an interview.
Interviews will take place in week of 13th March.
Please note that we can only respond to shortlisted candidates. 
Acquisition on this position is not accepted.

Note: This is a job advertisement, applications will be forwarded to the employer for selection. The employer will do the recruitment process himself. JobnetAfrica believes all applicants should get feedback, good or bad, but we don’t have any influence on this concerning this job.

Special job

Expiring: Apr 09, 2017
Manager Planning & Logistics in Ethiopia , Ethiopia

Florensis is supplier of high-quality young plant material in the European horticultural business for the professional grower. The head office is based in the Netherlands (Hendrik-Ido-Ambacht). Florensis operates internationally and has several sales- and production locations in Africa and Europe. At one of our locations in Ethiopia we are looking for a driven and enthusiastic:

Manager Planning & Logistics:
Driven, pro-active and commercial
(fulltime, located in Ethiopia)

The position:
The manager Planning & Logistics is responsible for all planning and logistic activities at Florensis Ethiopia plc and makes sure operations with regard to these areas run efficiently and effectively. You are responsible for planning, logistics and cold chain. You make sure that Florensis Ethiopia delivers high quality cuttings to its clients in time in the right quantities. In case of deviations, you take care of effective communication with the Supply Cuttings Department in The Netherlands. You will report directly to the general manager.

Tasks and responsibilities:
• Ensure availability of high quality rooted and unrooted cuttings and adequately register the availability in the logistical system (in which you are key-user);
• Ensure Florensis Netherlands is up to date on real time availability of unrooted and rooted cuttings;
• You make sure that operational departments are running adequate and efficiently;
• Ensure adequate logistics for delivering cuttings to different customers;
• Ensure an adequate and efficient system of building up mother stock;
• Responsible for arranging and optimizing shipments to our customers;
• Keep up to date with developments, systems and techniques with regard to planning, logistics and cold chain and propose improvements for the harvesting and delivery of cuttings;
• Liaise with the general manager and production manager Agronomy on cultivation, propagation, planning, logistics, hygiene and quality issues.

Florensis offers:
Florensis offers you a broad, independent and responsible job within a dynamic international organisation. Besides, we offer you a competitive salary with secondary benefits and future prospects.

Requirements
• A bachelor’s degree in horticulture or agronomics from a reputable institution or similar capacity level through work experience;
• Some years of relevant work experience;
• Experience with working in a non-western country is a pré;
• You are able to motivate and coach staff and create a positive atmosphere;
• You are accurate and having excellent analytical skills;
• You are customer minded;
• You are able to indicate clear common goals and are able to direct others to reach these;
• You have great communication skills and an excellent knowledge of the English language, both oral and written (knowledge of the Dutch language is a pre);
• You have a positive, strong, fair and credible;
• Able to live and work in Ethiopia.

More information
For more information, please visit our website www.florensis.com. For additional information, please contact Leon Duijnisveld (Director Supply Chain and Foreign Production), T: +31(0)78-6233200.

Applying
If you are up for this challenge and can identify yourself with the profile mentioned above, we would like to receive your motivation letter and curriculum vitae. You can send your application by post to: Florensis B.V., Attn. Dept. HRM, P.O. box 32, 3330 AA Zwijndrecht, The Netherlands. Or, preferably, u can apply via the 'Apply' button.

Deadline for application is Friday 17 February 2017.

An assessment could be part of the selection procedure.

Agency calls not appreciated.

Note: This is a job advertisement, applications will be forwarded to the employer for selection. The employer will do the recruitment process himself. JobnetAfrica believes all applicants should get feedback, good or bad, but we don’t have any influence on this concerning this job.

Special job

Expiring: Mar 30, 2017
International Account Manager Africa , Kenya

Location: Nairobi
Hours: 38
Salary: Excellent salary

Text:
Are you challenged in increasing sales for growers who cultivate flowers in Africa and sell them around the globe? Are you already commercially experienced and ready to Kenya? At this moment we have an open position for an:

International Account Manager Africa
Nairobi (Kenya), 38 hours

What will you do as an International Account Manager?
As international account manager, you support our growers in Africa in increasing their sales around the world. By offering them full support of the services Royal FloraHolland has to offer you give your growers a competitive edge. Naturally, you also target new growers in Africa to become a Royal FloraHolland member.

As international account manager, you:
• are the first contact person at Royal FloraHolland for growers in Africa;
• manage stakeholders on management level;
• set up and execute account plans;
• are a connector between growers and the local Royal FloraHolland office in Kenya and increase customer satisfaction;
• set up and execute an acquisition plan to attract new growers
• are up-to-date on trends within the sector and maintain a network in the floricultural industry.

You are a team player and work in close contact with other departments within the Kenyan office and the Netherlands. You co-develop new services with your team to address the changing needs within the floricultural sector.

What are we looking for in an International Account Manager?
To be successful in this position are independent and result driven. Also you have to be willing to live abroad for a minimum duration of 3 years. We also require:
• A minimum requirement is a Bachelor or Master degree;
• More than 3 years experience in a commercial role in a service oriented organization.
• An international environment and experience in horticultural sector is preferred;
• You to have excellent oral and written communication skills in English and Dutch;
• You to be an commercially strong innovator.

What do we have to offer?
A very interesting position in the heart of the commercial business at Royal FloraHolland! This is a fulltime position (38 hours a week). As an expat you will be located in Kenya, working from our local office in Nairobi. The salary depends on your professional level and work experience. We offer excellent remuneration which includes:
• hardship allowance;
• cost of living index;
• local housing;
• and a company car.

You will enjoy a minimum of 27 vacations days, public holidays in Kenya, excellent pension plan and flexible working hours. In addition, FloraHolland has excellent development and career advancement opportunities.

Will you be our new result driven Internation Account Manager?
If you are interested in this vacancy and a career at Royal FloraHolland, you can apply by clicking on th
is link.


For more information, please contact our Recruitment Department: recruitment@royalfloraholland.com.

For more information about Royal FloraHolland, please go to www.floraholland.com.

Agency calls not appreciated.
Keywords: Vacancy, Fulltime, Kenia, Sales, Accountmanager.

Special job

Expiring: Mar 26, 2017