Technical Help Desk Agent in Morocco , Morocco

Het bedrijf
Je komt te werken in een jong bedrijf met veel ambitie om te groeien. Er zijn al veel jonge mensen uit Nederland en België werkzaam. Het is een gezellig team waar zeker veel mogelijkheden zijn om door te groeien.

De job
Na een intensieve training van 2 weken en 2 weken mee kijken ben je klaar om aan de slag te gaan. Je bent dan in staat om klanten correct te woord te staan en ze te helpen met de hulpvraag.

De taken
- Informatie verstrekken aan klanten
- Adviseren van gebruiker over de te nemen acties om problemen te kunnen oplossen
- Reageren op inkomende verzoeken via telefoon en email
- Zorgdragen voor kwaliteit van dienstverlening naar klant
- Zorgdragen voor klanttevredenheid
- Relatiebeheer door middel van telefonisch contact

Wat bieden we:
- Basissalaris 9200 dirham, (na 6 maanden 10.200) + Bonus van 1500 dirham per maand
- Eerste 3 maanden verhuisbonus van 1500 dirham
- Na 3 maanden wordt je ticket terugbetaald
- Baangarantie
- Basis + aanvullende verzekering (ook voor je gezin mocht dit van toepassing zijn)
- Internationale werkomgeving die constant naar verbetering en vooruitgang streeft
- Na een jaar in dienst een retourticket naar Nederland of België
- Goede doorgroeimogelijkheden
- Airport transfer bij aankomst

Wie zoeken wij:
- Communicatief sterk (ervaring niet verplicht maar wel een pre).
- Vloeiend in de Nederlandse of Vlaamse taal.
- Redelijk tot goed in de Engelse taal.
- Iemand die voor minimaal 9 maanden tot een jaar beschikbaar is
- Flexibel en enthousiast

Are you interested in becoming a Technical Help Desk Agent in Morocco? Apply now at the top or bottom of our page.

Note: This is a job advertisement, applications will be forwarded to the employer for selection. JobnetAfrica believes all applicants should get feedback, good or bad, but are not further involved in the recruitment for this particular vacancy.

Expiring: Dec 06, 2019

Technical Services Manager in Uganda , Uganda

Reporting to the Managing Director, the successful candidate will be responsible for:
• Manage all functions and employees of the Technical Services department (20 no of staff) in-house and on-site.
• Ensure that all Technical Services activities are comprehensively captured, planned and executed.
• Assist your team of technicians and engineers when in the field with your knowledge and experience.
• Actively promote service contracts and sales of services and parts to existing and potential clients.
• Ensure that all service activities are recorded and billed to the clients.
• Liaise with Sales Team, Logistics, Suppliers and Warehouse operation to ensure timely and comprehensive service delivery

The ideal candidate will have the following minimum Qualification and Experience:
Engineering degree in mechanics and electronics. At least five years related work experience
Computer literacy and experience in - Microsoft Office Software Applications (Word, Excel, PowerPoint, Outlook).
Good oral and written communication skills in English

You are working reliably, acting on own initiatives, are a team player and able to work under pressure.
In this case we can offer you a rewarding position within our management team.

Interested candidates should forward their application and detailed CV
by e-mail to Hans-Georg.Hinterberger@achelis-group.com

Are you interested in becoming a Technical Services Manager in Uganda? Apply now at the top or bottom of our page.

Note: This is a job advertisement, applications will be forwarded to the employer for selection. JobnetAfrica believes all applicants should get feedback, good or bad, but are not further involved in the recruitment for this particular vacancy.

Expiring: Nov 28, 2019

Senior Manager Business Development , Saudi Arabia

Job base: Jeddah, Saudi Arabia

Reporting to the Director of Global Investments the Senior Manager Business Development:

• Drives and manages investments in port projects globally.
• Generates business and investment opportunities in port projects globally.
• Leads the creation of quality bids, tender documents and similar, and manages the negotiation process with ministries, port authorities, local partners and other relevant stakeholders.
• Provides leadership for the continuous (financial) evaluation of investment opportunities, develops business cases, prepares financial models and performs feasibility studies to obtain shareholder approval for port investments.
• Networks to build and maintain strategic relationships towards further business generation, and assists with business development through public relations, events, media and engaging with stakeholders including joint venture partners, government authorities, shipping lines and consultants.
• Assists with legal negotiations towards deal closure.
• Assists, together with project team, with the initial implementation of secured projects.
• Assists with the creation and management of Government relations and assists with policy lobby.

The right candidate is an engaging and focused commercial executive, who has a strong understanding of the port business and a proven track-record of successfully securing concession agreements.

• At least 8-10 years of working in a Business Development role within the port business
• A degree in marketing or sales from a reputed institution
• Entrepreneurial, with a keen eye for business opportunities
• Excellent business acumen, high energy and drive
• A result-oriented negotiator
• Must be able to demonstrate exceptional skills in building interpersonal relationships
• In-depth understanding of financial concepts and financial models
• Advanced verbal and written communications skills in English. Fluency in French and / or Arabic and/ or Spanish is advantageous.
• Must be ready for significant (25%) travel domestically and internationally. Base of the role in is Jeddah, Saudi Arabia

All applicants are required to submit to a complete background check and medical examination as a condition of employment. Only candidates that have successfully passed both checks will be eligible for employment.

For more information, send an email to hedwig@jobnetafrica.com or apply directly below.

Expiring: Nov 28, 2019

Sales Manager in Tanzania , Tanzania

1. Job Purpose

Reporting jointly to Manager – International Markets and the Local Partner, the key responsibilities would include developing & implementing business plans for the On Trade and Retail channel for ZMMI’s total portfolio, achieving volume and profit objectives as well as looking for opportunities to grow and develop the business in Zanzibar.

2. Working Relationships

Main Internal Relationships:
Key Account Managers, Warehouse team, Retail team, Local partners, Admin Assistant, and MMI Support teams (Customer Service, HR, Logistics etc)

Main External Relationships:
Hotel General Managers, other senior F&B team members

3. Key Position Accountabilities

The job holder is responsible and accountable for (but not limited to) the following:

• To be the face of the business for key customer accounts with emphasis on the top performing customers, by visiting these customers on a quarterly basis and maintaining a positive relationship between ZMMI and these top performing customers
• Oversee and be responsible for all areas of the business which includes, the On Trade, Retail business, and overlooking the warehouse operations to ensure that all areas of the business are working in synergy and in line with business strategy
• Ensure high standards of retailing are maintained with regard to customer service, merchandising / range, systems & procedures and developing customer relationships
• Introduce innovative new promotional ideas to encourage customer footfall and increase retail business
• Maintain, adjust and improve the company Standard Operating Procedures to ensure that these are being rolled and adhered in a consistent manner
• Managing the performance and motivation of direct reports which includes; conducting performance appraisals where appropriate, practicing fair and dynamic rostering, developing professional growth plans and dealing with employee relations.
• Analyse forecast reports, and enter the appropriate information on a monthly basis in coordination with the Retail and On Trade team to ensure that accurate information is communicated to the UAE office
• Review proposed/suggested orders from the UAE office and submit to the Local Partners for execution to ensure a continuous flow of the right product, in the right amount in the warehouse and minimize wastage and over-supply
• Develop the annual business plan in coordination with the Line Manager and based on this business plan, create an operational plan to be executed within the business
• Work closely with local partner and build the existing relationship with MMI for mutual benefit of the shareholders.
• Providing monthly feedback on company performance, budget plan, operational plan, market performance, competitor analysis at the category/product/customer/agency level and provide accurate forecasts for all key product lines, by customer, to avoid out-of-stock scenarios
• Ensure Key Account Plans are in place at all accounts, and sales strategies are implemented to maximise product sales and achieve volume, revenue, investment, margins and budgets.
• Implement and execute an outlet journey plan, develop SMART objectives at account level driving incremental profit for the organization.
• Coordinate and support the Key Account Managers on collating and up-dating customer beverage lists, and writing bespoke outlet wine lists and provide wine training for all F&B staff maximizing company market share.
• Manage credit liability by suggesting reasonable credit terms and managing timely collections to ensure that account are paid on time
• Planning and scheduling annual calendar of activities which involves Trade visits from Key agencies, Customer events and Team activities and trainings
• Maintaining and following with the direct report responsible for active Social Media and Web Page communications, in line to our Brand values and personality
• Fulfilling and planning the necessary actions in order to achieve Key Agency Budgets
• Planning and monitoring ANP Budget and expenditure with the marketing team in Dubai provide cross charge information and reports on the same
• Monitor competitors’ activity and implement plans to ensure we stay ahead of competition.
• Perform other duties as requested by the Line Manager.

4. Dimensions and Statistics

• Area(s) of Operation: Zanzibar - the company reserves the right to reassign you to another area of work within reason. Such assignment may be temporary or permanent.
• Size of Team (Total Number of Employees): 10
• Direct Reports (Number): 4
• Indirect Reports (Number & Positions): Local Helper (x3), Local Driver
• Nature and Value of Financial Accountabilities: Zanzibar budget

5. Selection Criteria

• Preferably graduate with business qualifications (or equivalent level) with emphasis on Sales & Marketing
• Ability to motivate and positively influence a multicultural team
• Good numerical ability and commercial acumen
• Retail experience
• At least 5 years of sales experience
• Excellent communication skills

• University Graduate
• WSET qualified

6. Critical Competencies

These are the competencies that the job holder will be evaluated on in accordance with the Performance Management processes:
• Customer Focus
• Leadership
• Passion
• Teamwork
• Knowledge and Skills
• Integrity
• Ownership
• Planning and Organising
• Influence
• Analytical Thinking
• Communication
• Interpersonal Skills
• Team Management
• Negotiation Skills

Are you interested in becoming a Sales Manager in Tanzania? Apply now at the top or bottom of our page.

Note: This is a job advertisement, applications will be forwarded to the employer for selection. JobnetAfrica believes all applicants should get feedback, good or bad, but are not further involved in the recruitment for this particular vacancy.

Expiring: Nov 25, 2019

Chief Operating Officer (COO) in Nigeria , Nigeria

A building and civil engineering construction company based in Nigeria seeks to engage an experienced, capable and entrepreneurial professional as a Chief Operating Officer (COO). The suitable candidate will be primarily responsible for managing all aspects of profitable delivery and quality execution of projects, cost effective management of business operations, market engagement, identification of business opportunities and effective client relationship management.

• Develops and implements approved business and operational plans to growth, manage a robust portfolio of clients, profitable revenue base and market share of the construction business in Nigeria
• Provides effective leadership of the operations team to ensure cost efficient delivery of quality projects and effective implementation of strategic business plan.
• Ensures that all new projects are well researched, adequately resourced and key stakeholders properly engaged to enable quality execution safely and profitably
• Ensures that joint ventures projects are well developed and executed profitably and in safe working conditions
• Ensures that all staff, especially the key technical staff are professionally managed, mentored and developed to enhance performance capacity of the business
• Works closely with the Chief Finance Officer to ensure cost effective access to project financing
• Takes active part in key business decisions as a member of the executive management team
• Ensures timely preparation and provision of accurate and up-to-date reports on the operational performance and financial health of the company, in liaison with the CEO
• Promotes knowledge retention and thought leadership insights on the business and management imperatives in the construction industry.
• Works closely with the CEO to progress opportunities and win business/projects for the company

• Bachelor’s degree in Civil engineering, or any related field, Master’s degree in business management, finance or any related field, will be an advantage
• Proven record of performance and Knowledge of the construction business
• Knowledge of Project Management. Certification in Project Management will be an added advantage

• Effective communication skills
• Strong leadership skills and the ability to approach business from a creative point of view.
• Business development and business management skills
• Business Intelligence and understanding of the competitive environment
• Project Management Skills
• Negotiation and persuasion skills
• Strong drive to achieve and personal integrity
• Strong business planning and knowledge of regulatory issues
• A solid grasp of financial analysis and performance metrics
• Ability to diagnose problems quickly and provide appropriate solutions

Are you interested in becoming a Chief Operating Officer (COO) in Nigeria? Apply now at the top or bottom of our page.

Expiring: Nov 24, 2019

Office Manager/ Secretary in South Africa , South Africa

We are looking for an enthusiastic and all-round Office Manager / Secretary / PA to strengthen the Johannesburg team of our client. The core of the job is secretarial. And then there is a wide range of other activities. It is important to be a self-starter, be assertive, take initiative, solve problems and to have a flexible mind set given the wide range of tasks and the supportive nature of the job. Communication skills are important, with coordination and interaction with the team on the ground, in Nairobi as well as with the Head Office in The Hague. We are looking for a person with minimum 5 yrs relevant working experience. It is a role with flexible hours.

Key Accountabilities

Provide support
▪ Providing support to the JO Team by means of good general office housekeeping, including but not limited to:

▪ Banking – monitor and run the JO bank account.
▪ Uploading of all payments (car rentals, house rentals, travel claims, hotels, salaries, functions, credit card etc.) for approval and release
▪ Reconciliations each month via the CARS system
▪ Liaising with HO accounts payable
▪ All travel arrangements for the JO team members
▪ Provide support to the NL Head Office for all their travel arrangements
▪ Manage all JO filing and admin according to policies and procedures
▪ Manage general upkeep of the office and building
▪ Maintain relationships with landlord, electricians, housekeeping, aircons etc.
▪ Manage all stationery for the JO, all orders, inventory and upkeep
▪ Manage the JO data bases
▪ Maintain relationships with HO Servicedesk for all IT related issues, assets, systems and procedures
▪ Manage all diaries of the JO Team
▪ Events Management for all events, functions, team building etc.
▪ Support management with budgeting related documents
▪ Manage relationship with HO legal department.
▪ Supporting in HR related procedures for the JO
▪ Manage the petty cash registry for the JO
▪ Set up new employees with computers, cell phones, etc.
▪ Communicate with facilities

Key Competencies Job Family: Office Support
▪ Customer orientation internally and externally
▪ Strong organizational and administrative abilities
▪ Pro-activeness and service mindset

• Relevant qualifications
▪ Microsoft Office (various)
▪ CARS System
▪ Banking
▪ Experience in Office management, administrative functions and people management

▪ Administrative skills
▪ Analytical skills
▪ Attention to detail
▪ Communication skills
▪ Computer skills
▪ Financial administrative skills
▪ Social skills
▪ Organisational skills
▪ Multi-tasking and decision making skills
▪ Knowledge of certain programs, for example CARS system
▪ Team oriented approach to problem solving and design
▪ Professional communication and written skills
▪ Familiarity with basic research methods and reporting techniques
▪ Integrity and confidentiality
▪ Ability to work professionally under pressure in a fast-pacedchallenging environment
▪ Strong customer service skills

Relevant Critical Experiences
▪ Office Management

Are you interested in becoming an Office Manager/ Secretary in South Africa? Apply now at the top or bottom of our page.

Expiring: Nov 23, 2019

Sales Manager in Kenya , Kenya

Sales Manager, Kampala/ Nairobi/ Joburg

Job Summary

As the Sales Manager, you will be responsible for generating, qualifying and closing sales leads in the East and Southern African markets for BitPesa’s cross-border payments service. As the target market is mid-large corporate clients, you must bring a high-value network of key decision-makers in mid-large businesses to this opportunity. This presents an exciting way to get involved and help take Africa’s leading digital FX company to the next level. We’re looking for someone who is comfortable in a dynamic, growing startup, and equally comfortable networking with Executives and analyzing sales metrics.

Key Responsibilities
- Source, qualify and close sales leads that satisfy internal criteria
- Create and execute a sales plan including but not limited to outlining a list of prospective clients and 6-12 month sales projections
- Adhere to the sales process set out by the company to acquire clients
- Ensure that new clients are won and trade large volumes consistently ( > $1million each per month) at profitable rates
- Effectively liaise with internal and external stakeholders when required, to move deals forward in the sales process (working with Compliance, Finance, or Product)
- Set an example of leadership, disciplined work, and cooperative team culture

- Develop quarterly, monthly, and weekly plans with specific, measurable goals
- Hold meetings with potential clients following the sales process set internally
- Keep sales tools updated regularly to clearly identify status and success during the sales process
- Collect data from potential clients and coordinate with internal teams to complete each sale
- Flawlessly execute trade requests from new clients and ensure thorough hand-off is completed to the Account Management Team for repeat clients
- Calculate ROI on acquired clients to measure the success of the sale
- Actively participate in weekly meetings, providing updates and comprehensive weekly/monthly reports of sales activities and results to key internal stakeholders.

- Seasoned professional with 5 to 7 years' experience in sales and marketing or financial services, ideally in payments/money transfer or mobile money in Kenya, Uganda or South Africa
- Previous experience in successfully scaling business for payment companies in Kenya, Uganda or South Africa is a plus
- Large network of local decision-makers within potential corporate clients
- Proven track record of developing and closing complex sales deals from the ground up
- Excellent interpersonal, communications, public speaking, presentation, and listening skills
- Creative problem solver with the ability to work independently with minimal guidance
- Excellent organizational skills with the ability to prioritize immediate, short-term goals and simultaneously focus on strategic, long-term goals
- Advanced Microsoft Office and Google Suite Tools skills along with the willingness and ability to become familiar with company-specific sales tools/software
- Passionate about our mission to redefine how businesses make payments to and from Africa
- Willingness to be based in Nairobi and travel within East Africa
- University Degree

- Competitive salary
- Casual work environment
- Great work-life balance
- We value autonomy
- Environmental-friendly (we try to use as less paper as possible!)
- Opportunity for growth for all our employees
…and more!

Are you interested in becoming a Sales Manager in Kenya? Apply now at the top or bottom of our page.

Note: This is a job advertisement, applications will be forwarded to the employer for selection. JobnetAfrica believes all applicants should get feedback, good or bad, but are not further involved in the recruitment for this particular vacancy.

Expiring: Nov 21, 2019

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