MamboViewPoint is a genuine Eco Lodge which is situated on the Northern edge of the Usambara Mountains in Tanzania close to the village Mambo. MamboViewpoint’s main goal is not the lodge or making profits but to improve economics in this mainly poor area. MamboViewPoint is a stable base and source of income, but the main goal is to support and promote all kind of projects, not by donations but by economics and empowerment. The projects are supported by MamboSteunPunt in the Netherlands and realized by JamiiSawa foundation in Mambo.

For details see www.mamboviewpoint.org / www.MambosteunPunt.org / www.Jamiisawa.org

Currently we are searching for a manager or managing couple for a period of 3 months to start with.
We think for example of somebody who wants a break from hectic live or wants to take a sabbatical.

Tasks
• The primary task will be the management of the lodge:
o Bookings and correspondence with guests
o Administration
o Staff management
o Guest management
o Organizing tours, hikes and taxi's
• Secondary also facilitation the projects

Requirements:
• Experience in or affinity with hotel management is a recommendation
• Experience with working in Africa or other third world countries is a recommendation
• Relevant education and skills
• Flexibility and perseverance are indispensable
• Skills for cooperation are mandatory
• Affinity with development
• Language English, Swahili or willing to learn Swahili recommended
• Computer skills
• An open mind and prepared to think out of the box

What we offer
• An inspiring environment
• A local salary
• Free food and housing
• Costs for visa (initially $ 250 for 3 months)

Procedure
• A personal meeting with representatives or a tele conference will be organized
• The current local management will also give their opinion
• A month probation period will be a part of the deal.

Are you interested in becoming a Management Couple in Tanzania? Apply now at the top or bottom of our page.

Note: This is a job advertisement, applications will be forwarded to the employer for selection. JobnetAfrica believes all applicants should get feedback, good or bad, but are not further involved in the recruitment for this particular vacancy.

Ben jij avontuurlijk, ondernemend, toe aan een nieuwe omgeving, en wil jij je strategy, finance en organisatorische talenten gebruiken om een travel startup in Afrika te laten groeien als kool? Dan zoeken we jou!

Charlie’s Travels (“CT”) organiseert tailor made avontuurlijke reizen in Oost- en Zuid-Afrika voor groepen, families en koppels. Afrika is booming en reizigers willen steeds vaker het “echte” Afrika ervaren – een standaard reis voldoet niet langer. Charlie’s Travels biedt zelfgemaakte experiences, die je nergens anders kunt vinden.

Na 1.5 jaar geleden succesvol als 1-pitter geopereerd te hebben en meer dan honderd reizen georganiseerd te hebben, heeft CT in Oktober 2016 een ambitieuze uitbreidingsstrategie uitgerold. Na het aanstellen van een lokaal operations team, is er een start-up villa opgericht, waar nu meer dan 15 internationale ‘sales en business developers’ werken aan de groei van onze core business (de Nederlandse markt), en het ontwikkelen van verschillende nieuwe markten. De reeds bewezen core business richt zich op groepsreizen (veelal studenten lustrumreizen), familiereizen en avontuurlijke reizen voor jonge koppels (adventurous lovebirds).


Het is onze ambitie om binnen 12 maanden ons marktaandeel in Nederland te vervijfvoudigen, en onze intrede te hebben gemaakt in de DACH mark, met alle additionele operations die daarvoor nodig zijn. Op dit moment rollen we nieuwe proposities uit op het gebied van Motorsafaris, Golfreizen, Festivalreizen, Kitesurfreizen en zijn we actief bezig de Duitstalige en Aziatische markt aan te boren met business developers uit de regio. Dingen die werken bouwen we uit, dingen die niet werken stoppen we. Er is altijd ruimte voor nieuwe ideeën. In dit groeiproces speelt de Director Finance, Operations & Strategy een sleutelrol.

Je bent verantwoordelijk voor:

1. General Management & Strategy (i.s.m. Charles);
- Je bent de business partner en sparringpartner van oprichter Charles Witlox. Samen zetten jullie de lijnen uit voor de groei van de business. Charles neemt Sales en Marketing voor zijn rekening, jij zorgt dat Finance en Operations goed staat.
- Je bent verantwoordelijk voor het optimaliseren van systemen en processen. Identificeert wat de business units nodig hebben (e.g. programma’s/excel/templates) om efficiënter te kunnen werken. (CRM, finance systeem, Marketing tools etc.)
- HR: Identificeren welke additionele functies/rollen het bedrijf nodig heeft om georganiseerd te kunnen groeien.
- Strategisch coachen en begeleiding geven aan verschillende business units

2. Finance
- Trainen en Aansturen van lokale Finance Manager (wordt op dit moment gerekruteerd); zorgen dat de financiële administratie (Kenia en NL) en reporting goed staat. De Finance Manager moet zelfstandig betalingen, payroll, reporting, financiële administratie op zich gaan nemen.
- Financial analysis en budgettering. Door middel van het maken van financiële rapporten geef je business units inzicht in hun performance. Aan de hand van de analyze alloceren we budgetten aan operations, sales en marketing en HR.

3. Operations
- Aansturen Lokale operations Manager (team van >4 man); zodat de reizen tot in de puntjes georganiseerd zijn. Het Operations team is verantwoordelijk voor boekingen, transport, organisatie van de reis, management en inventory.
- Aansturen House and Office Manager; zorgen dat onze villa een goede leef- en werkplek is, waardoor de het team tevreden is en optimaal kan presteren
Wie ben jij?

Persoonskenmerken:
- Pragmatisch, energiek en positief. Je moet om kunnen gaan met werken in een Afrikaanse context. Het vereist veel eigen initiatief om dingen op te pakken
- Leader met Management Skills. Een groot deel van je werk is het coachen en aansturen van ons lokale en internationale team.
- Analytisch en Strategisch en business-minded. Het bedrijf is jong en groeit hard. Er moeten continue goede business keuzes gemaakt worden om het nog harder te laten groeien.
- Financieel sterk. Je bent eindverantwoordelijke voor finance en moet dus affiniteit hebben met cijfers, excel en bij voorkeur ervaring in finance.
- Passie en Flexibiliteit; natuurlijk moet je een passie hebben voor reizen, Afrika, en een business laten groeien! Ook moet je flexibel zijn om hier heen te komen en in Kenia voor lange tijd willen wonen.

Werkervaring en studie achtergrond:
- Afgeronde WO opleiding
- >3 jaar in Consulting, Start-ups, Finance, Sales Operations, Marketing …
- Bij voorkeur werk- en management ervaring in Afrika (of andere Emerging markets)
- Kennis van of affiniteit met: Excel, Systemen (e.g. CRM), Operations, etc.

Our Offer en Compensation
- Marktconform Salaris en bonus
- Mogelijkheid om te ondernemen in Afrika, leiding te geven en bij te dragen aan de groei van een bedrijf. Met het idee om business partner/aandeelhouder te worden
- Werken en leven in prachtige villa, met grote tuin en private chef. Accommodatie en eten inclusief.
- Reizen en de mooiste plekken ontdekken in booming Afrika!
- Return Ticket (6 maanden, i.v.m. visum) en Visumkosten vergoed.

Deadline: 9 april. Meer informatie: www.charlies-travels.com (website wordt vertaald naar het Nederlands)

Ideale startperiode: a.s.a.p. tot uiterlijk 1 juli

Note: This is a job advertisement, applications will be forwarded to the employer for selection. The employer will do the recruitment process himself. JobnetAfrica believes all applicants should get feedback, good or bad, but we don’t have any influence on this concerning this job.

Off-Road Ethiopia is looking for is a person who has experience working for a tourism company and preferably we want one who had been working on tourism marketing position or product development or Product managers. The person should have a good command of spoken and written English and knowledge of daily correspondences with both individuals and travel companies.

The main task of the staff will be arranging travel programs and costs per the request, updating upcoming tours and offers, doing social media marketing together with our IT staff. We also want the candidate to attend exhibitions as selected by the company and market the company and its tourism products.
The candidate will be provided with flat and transport service in addition to salary and a commission from the earned groups.

Note: This is a job advertisement, applications will be forwarded to the employer for selection. The employer will do the recruitment process himself. JobnetAfrica believes all applicants should get feedback, good or bad, but we don’t have any influence on this concerning this job.

You will assist in all aspects of the running of the Lodge. You will be also conducting practical Training with the Staff as and when required.

ESSENTIAL TRAINEE JOB FUNCTIONS
• Provide superior guest service with a sense of arrival and a sense of departure for the guest
• Make the difference with a smile, eye contact, small talk and thank you for EVERY GUEST, EVERY TIME
• Monitor and maintain restaurant policies as well as the Mbalageti general policies
• Serving guests, and assisting the restaurant staff with duties and responsibilities
• Conduct daily pre-shift meeting that inform the staff of coming special events, special item, safetyissues, service issue etc…
• Enforce all side work, and oversee the proper opening and closing of the restaurant
• Inspect drinks and food with concern for quality and portion control (observe)
• Continual staff training and coaching according to the Mbalaget Check List
• Be consistent with guests as well as employees
• No Abusive language to waiters or other lodge department staff
• Create a positive working environment and maintain employee morale
• Stimulate creativity and generate new ideas to improve guest service, profitability and employee wellness
• Enter Logbooks daily regarding operations
• Place product orders for the restaurant with the Manager
• Anticipate possible problems, and be a proactive, not a reactive one
• Promote and encourage teamwork
• Assist in Front office / Share the other responsibilities as and when requested by other Managers

Qualification:
• Diploma/certificate in Hotel Management /food and beverage catering from a credited institution.
• 6 month – 2 years of experience in a similar position in with the background of Restaurant.
• Proficiency in Computer Applications; Excel /Microsoft Office and data entry skills
• Fluency in English.
• Oriented towards high-quality and friendly customer-service standards
• Customer service oriented with excellent communication skills.
• Good leadership and influence skills geared towards staff motivation and customer loyalty.
• Team player, planning and organizational Skills.
• Ambitious and self-driven individual with problem solving and complaint handling ability.;

Package offer:
• Mbalageti Serengeti –Tanzania www.mbalageti.com
• Contract for 1 Year – March 2017 – March 2018
• Salary $ 650 per month
• 1 off day per week
• Work Permit for Tanzania & Serengeti National Park
• Accommodation at the Lodge full board
• Medical - Hospital in Mwanza City
• Transport to & flo return ticket from (destination) to Mwanza City via Dar es Salaam
• Working hours 8-10 hrs (on split shifts)

It is your job to make sure that every guest has an incredible stay at Mbalageti
Serengeti. It is your attention to detail and your commitment to first-class service and
hospitality that will add the finishing touch to entire Mbalageti experience.

Note: This is a job advertisement, applications will be forwarded to the employer for selection. The employer will do the recruitment process himself. JobnetAfrica believes all applicants should get feedback, good or bad, but we don’t have any influence on this concerning this job.

This job is only open for candidates with the rights to live and work in South Africa.

Purpose Statement

To co-manage the overall sales and reservations service performance of the Wilderness Touring unit. Working in collaboration with the Operations & Product Manager of Wilderness Touring, to ensure a positive reservations experience for the Company in line with Company sales and reservations management goals. The incumbent is specifically accountable for the performance and leadership of the reservations consultant team within the Company.

Key Accountabilities

1. Manage Reservations team, performance and service delivery including allocation of agents to consultants, ensuring that turn- around times are maintained and that work is of a high standard. Assisting consultants with queries on their files and any product information required.
2. Implementation of systems, business methodology to the benefit of Wilderness and our Agents.
3. Develop agent relationships and ensure positive service delivery both with Wilderness Product and Associated Product.
4. Implement quality control measures through internal procedures
5. Contribute to strategic business planning
6. Dealing with agent and guest complaints and ensuring that correct reporting procedures are adhered to.
7. Training new consultants on the In-House booking system.
8. Design, develop and plan guest’s journeys. Quote journeys (product and services) accurately and timeously. Book/cancel journeys (product and services) accurately and timeously. Administer confirmed bookings in a logical manner and in accordance with Company procedure. Review guest travel information.
9. Maintaining Wilderness Touring rate sheets on a regular basis and sourcing/negotiating and updating rates sheets on an annual basis including liaising with the In-house booking system administrator to ensure that rates are uploaded into the in-house booking system.
10. Updating and administrating the In-house booking system on a regular basis.
11. Working in conjunction with the Product and Operations Manager to co-ordinate consultant educational’s.
12. Assisting consultants with guide allocations on a monthly basis including regularly updating the in-house booking system reports and ensuring that suitable guides are allocated to specific bookings.
13. Monthly guide allocations and events updates to key agents.
14. Availability at all hours to assist After Hours with queries/customer complaints etc
15. Booking and coordinating agent educationals in conjunction with Marketing and sourcing suitable guides.
16. Perform any other ad hoc projects or assignments as required by the company from time-to-time.

Knowledge, Skills, and Experience

1.REQUIRED MIN.EDUCATION / TRAINING
 Matric
 Computer Literate (MS office, e-mail, internet)
 Proven English literacy and fluency

2. REQUIRED MINIMUM WORK EXPERIENCE
 4-5 years in senior consulting position in a service related industry environment.
 Proven experience in managing GP% resulting in positive results for the business.
 Proven experience in handling agent and guest relationships.

3. ADDITIONAL EDUCATION/EXPERIENCE:
 Tertiary certificate in Travel & Tourism and certificate in management/marketing practices.
 Working knowledge of TourPlan and WISH or similar booking/operating system.
 Previous experience in people management.

4. PERSONAL ABILITIES
 Excellent interpersonal skills, leadership ability and ability to develop, motivate and mentor staff.
 Team worker with the ability to interface with a variety of departments and people.
 Good networking ability and must be able to build and develop long term relationships.
 Excellent communication skills, both written and oral.
 Self-starter, organised, methodical, accurate and analytical.
 Deadline and result orientated.

Working Relationships
Internal Operations & Product Manager, AP, Finance, RARA, IT, Marketing and sales service, HR etc.
External Agents & Suppliers

Job Title: Reservations Manager
Reports To: General Manager
Department: Wilderness Touring
Function: Management
Location: Cape Town

Note: This is a job advertisement, applications will be forwarded to the employer for selection. The employer will do the recruitment process himself. JobnetAfrica believes all applicants should get feedback, good or bad, but we don’t have any influence on this concerning this job.

A small privately owned lodge in Tanzania is looking for a manager on a 2-year contract. The lodge has 10 rooms and 12 staff members divided over service, kitchen and housekeeping. Experience in the food and beverage sector and/or a finalized hotel study is preferred, with the emphasis on restaurant/kitchen and guest-relations. The manager has to add quality in service, food and presentation. The lodge has expansion plans and the manager has to be creative with a lot of initiative and dedication.

The manager is working together with (one of) the owners in a well-organized, well-maintained and safe environment with experienced staff.

The lodge is situated in a beautiful but remote area. The remoteness requires a self-starting and stable personality who can keep him/herself entertained and finds fulfillment in the job, hobby's and the things nature and the outdoors has to offer. If you like partying, going out and if you need other people to entertain you, this is not the job for you.

Starting salary with all costs paid is $ 600 with a trial-period of 3 months. After that the salary can be raised depending on capabilities of the manager.

Note: This is a job advertisement, applications will be forwarded to the employer for selection. The employer will do the recruitment process himself. JobnetAfrica believes all aplicants should get feedback, good or bad, but we don’t have any influence on this concerning this job.

POSITION: Restaurant Manager / Supervisor
DEPARTMENT: Food & Beverage / Front office
REPORTS TO: Operations Manager

DESCRIPTION
You will assist in all aspects of the running of the Lodge. You will be also conducting practical Training with the Staff as and when required.

ESSENTIAL TRAINEE JOB FUNCTIONS
• Provide superior guest service with a sense of arrival and a sense of departure for the guest
• Make the difference with a smile, eye contact, small talk and thank you for EVERY GUEST

EVERY TIME
• Monitor and maintain restaurant policies as well as the Mbalageti general policies
• Serving guests, and assisting the restaurant staff with duties and responsibilities
• Conduct daily pre-shift meeting that inform the staff of coming special events, special item, safety issues, service issue etc…
• Enforce all side work, and oversee the proper opening and closing of the restaurant
• Inspect drinks and food with concern for quality and portion control (observe)
• Continual staff training and coaching according to the Mbalaget Check List
• Be consistent with guests as well as employees
• No Abusive language to waiters or other lodge department staff
• Create a positive working environment and maintain employee morale
• Stimulate creativity and generate new ideas to improve guest service, profitability and employee wellness
• Enter Logbooks daily regarding operations
• Place product orders for the restaurant with the Manager
• Anticipate possible problems, and be a proactive, not a reactive one
• Promote and encourage teamwork
• Assist in Front office / Share the other responsibilities as and when requested by other Managers (Team Work)
It is your job to make sure that every guest has an incredible stay at Mbalageti Serengeti. It is your attention to detail and your commitment to first-class service and hospitality that will add the finishing touch to entire Mbalageti experience

Qualification:
• Diploma/certificate in Hotel Management /food and beverage catering from a credited institution.
• 6 month – 2 years of experience in a similar position in with the background of Restaurant.
• Proficiency in Computer Applications; Excel /Microsoft Office and data entry skills
• Fluency in English.
• Oriented towards high-quality and friendly customer-service standards
• Customer service oriented with excellent communication skills.
• Good leadership and influence skills geared towards staff motivation and customer loyalty.
• Team player, planning and organizational Skills.
• Ambitious and self-driven individual with problem solving and complaint handling ability.

Package offer:
• Contract for 1 Year – 1st Dec 2016 – 31st Dec 2017
• Salary $ 650 per month
• 1 off day per week
• Work Permit for Tanzania & Serengeti National Park
• Accommodation at the Lodge full board
• Medical - Hospital in Mwanza City
• Transport to & flo return ticket from (destination) to Mwanza City via Dar es Salaam
• Working hours 8-10 hrs (on split shifts)

Kadima’s Pride of Africa is a private initiative of André Kadima. André is the owner of several hotels and restaurants in Kinshasa. Recently he rehabilitated the Parc de la Nsele (taken over from president Mobutu). Now is creating his own animal park: a park in between a zoo and a game reserve.
Kadima’s Pride of Africa is located 60 kms north of Kinshasa and has a surface 100 hectares. It has a large gated savanna area where zebras, buffalos, giraffes, ostriches walk freely around. Visitors have the possibility to drive in this area and meet the animals. Natural habitats that respect the needs of animals while following international zoo standards will be constructed for chimpanzee, baboon and mangabey, crocodiles, snakes, crowned crane and Congo peacock. The whole area will be decorated by flower gardens. On top of the hill a hotel will be built. Around the hotel there will be a playing ground for children, conference hall and restaurant.
Furthermore, an education and cultural centre will be established in which young and old people will learn about the wonderful animal and botanical world. The aim is to raise awareness about the conservation of flora and fauna in Congo and Africa. Pictures and stuffed animals can be admired. Regularly nature films will be shown.

JOB SCOPE
The Director directs the overall strategic planning, park and zoo operations, capital programming, public programming, development and marketing and communication strategies for the organization. S/He works on financial planning and budgeting strategy to ensure a strong stable organization. S/He is responsible for fostering relationships with donors at all levels, park users, and senior Congolese governmental officials. S/He directly supervises area managers and provides leadership to all levels of the organization. As administrator of the park, he/she is directly responsible for all day-to-day operations and strategic matters concerning all aspects of park and zoo maintenance, animal care, operations, communications and management.

MAIN RESPONSIBILITIES AND TASKS
The Director is responsible for the following key areas including, strategy development and execution; conditions of the park/operational; sales and marketing; fundraising; relationship with the Congolese authorities; animal care and housing, financial and overall management; capacity building of local staff.

SPECIFICATIONS (MINIMUM REQUIREMENTS)
 Bachelor of Economics or in Biology, Ecology, or Wildlife management.
 Ten years of senior management experience (preferably with a conservation and environmental stewardship organization).
 Strong written and oral communication skills in English and French.
 Experience in coaching and managing staff, setting and achieving strategic objectives, and managing a budget.
 Experience in leading the development of programs and services.
 The selected candidate will possess a powerful commitment/passion for zoo rehabilitation and propagation, public education about conservancy, and environmental stewardship
 Capacity to excel in teamwork and to deal productively with a wide range of stakeholders.
 Strong organizational and project planning skills
 High level of integrity, team player, flexible, diplomatic and high resistance to stress.

Qualified applicants should have a CV (English or French) and a motivation letter in French.
Deadline for applications is 15 November 2016.