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Safari Lodge - Management Couple - Uganda , Uganda

General Job Description:
On site 24 hour management of 12 room luxury safari lodge. Overseeing all 35 staff including; food and beverage supervisor, 3 Cooks, 2 Kitchen Helpers, 2 bar men, 1 Storekeeper, 6 Housekeeping staff, 5 Dining Rooms staff, 5 Porters/ Security/ Gardeners/ Guides, 1 Gardener, 2 Staff Cooks, 4 horse guides, 2 horse helpers

Operations Management:
Daily running of lodge includes:
1. Administration
2. Accounts and stock control measures
3. Overseeing House-keeping staff and room checks
4. Guest relations
5. Maintenance of all buildings, equipment and swimming pool
6. Up keep of grounds
7. Running the gift shop

Management of Restaurant and Bar:
1. Overseeing of purchasing and improving stock controls with daily food requisitions
2. Overseeing of food orders
3. Shopping once a week in nearest town with driver
4. Menu planning although this is mostly done by chefs
5. Food cost analysis and regulation
6. Ensuring high quality food
7. Food presentation
8. Customer service
9. Wine service/selection
10. Monthly management reports
11. Preparing accounts for the accountant

Hosting
Greeting new guests (staff can also do this), customer care, dining with guests when appropriate, hosting and organising special events. This is a very important part of the manager’s job.

Staff Management
1. Training and Managing staff
2. Motivating and evaluating
3. Co-ordinating different staff and time tabling their daily schedule
4. Paying staff
5. Introducing Disciplinary measures when necessary
6. Recruitment of new staff (if and when necessary)

Quality Control
1. Onsite inspection of the properties both structural and operational
2. Maintaining high quality of customer care/service
3. Quality control of food/ daily feedback to kitchen

Horse Back Safaris
Organising horseback safaris in coordination with the guides.

Project Management
Overseeing Mihingo Conservation Foundation (MCF):
1. Mihingo Leopard and Hyena Conservation Project (compensation of livestock killed by predator)
2. Mihingo School Support
3. Mihingo Marathon (Charity run once a year to generate income for MCF)

Special job

Expiring: Feb 22, 2020
Lodge Management in Zambia , Zambia

Established in 1998 Kiboko Safaris Malawi is offering high quality low priced camping, chalets and luxury safaris into all the regions of Malawi and to South Luangwa NP in Zambia. All the safaris are starting and ending in Lilongwe and can be connected together to make the safari of your choice.

Kiboko’s brand new eco-friendly Msandile River Lodge is located at an Ebony Groove overlooking the Luangwa River and the riverbanks of the National Park. The lodge has 9 standard tents, 4 en-suite tents and 5 chalets, all with river view. The main area has a restaurant, bar and swimming pool.

For this beautiful new lodge in Zambia Kiboko is looking for a duo/couple who are willing and able to run it with high quality standards.

Job description:
The lodge managers are end responsible for running the lodge. They will be living on the premises and are first point of contact for the guests. Main responsibilities:
- Deliver excellent customer service at all times, ensuring guests comfort and safety, entertaining and hosting
- Deal with all enquires in a professional and courteous manner, in person, on the telephone or via e-mail
- Deal with customer complaints in a professional manner
- Checking all areas on a daily basis on cleanliness and if all equipment is present and in perfect condition
- Logistic management
- HR; wages, recruitment, training
- Overseeing construction of staff quarters/laundry
- Managing approximately 25 local staff members

Main thing is to keep the customers satisfied whilst running all other work at the same time. A challenging job!

Requirements:
- Language: English and preferable other languages
- Available from April 2020
- Minimum of 2 years of management experience
- Leadership skills
- Comfortable working 7 days a week (beside vacations)
- Able to live in a remote area
- Experience: Hospitality, tourism, leadership skills, people manager,
- Building and maintenance capacity recommended
- Others: Driver’s license
- Experience working in Africa would be an added advantage
- First Aid training (beneficial)

Profile:
Somebody that wants to work in a different environment with a lot of patience - good communication skills – authority – a lot of energy - who is flexible and willing to make long days.

Terms of employment:
- Food and accommodation
- Compensation fee: 500 USD p.p.p.m. first 3 months. After 3 months 750 USD p.p.p.m.
- Work permit after 6 months in mutual consent

Are you interested in becoming a Lodge Managemer in Zambia? Apply now at the top or bottom of our page.

Note: This is a job advertisement, applications will be forwarded to the employer for selection. JobnetAfrica believes all applicants should get feedback, good or bad, but are not further involved in the recruitment for this particular vacancy.

Special job

Expiring: Feb 20, 2020
Hotel Management couple wanted , Mozambique

Does the idea of working in a small paradise appeal to you? Perhaps looking for a change of scenery and climate? Can you speak Portuguese? We are a 5-star authentic lodge based in Mossuril Bay, Nampula Province in Northern Mozambique and are looking for a management couple to run our lodge. We are known for our hospitality and excellent service and our guests have always praised the service and treatment they received when visiting us. Of course a large part of our operation is heavily dependent on the local community and most of our staff originate from the little village nearby. Everyone is like family and work towards the common goal of treating the guest like gold. We are also an eco lodge and sustainable tourism is high on our agenda.

The ideal candidates would need to have hotel management experience and be comfortable in an environment far from city life. Candidates will also need to liaise with consultants based in Mozambique, Europe and South Africa. In addition, liaising with the marketing and social media consultants to; among other things; translate social media posts into Portuguese and to also handle reviews via Guest Revu will be required. We are all part of a team and regular communication between all parties is imperative. Of course, once you are greeted with the friendly staff and consultants, this won’t be a problem! You will be welcomed with open arms and will immediately feel like you are part of a great team! If this sounds like an ideal opportunity for you, we would love to speak to you. Contact carla@unlimiteddestinations.co.za

RESPONSIBILITIES:
Responsibilities include, but are not limited to the following:

General management
• Overseeing and coordinating day-to-day operations.
• Daily and monthly financial management.
• Prepare and communicate monthly management reports.
• Organize product procurement and delivery; stock management.
• Development and implementation of marketing activities and guest activities.
• Manage bookings and communicate with tour operators, travel agents and guests.
• Maintain and enhance customer relations (expanding clientele) and reputation.

HR & Staff
• Drive and motivate staff. Lead by example in a positive and enthusiastic manner.
• Maintain a safe, harmonious, enjoyable work place environment.
• Staff recruitment, staff rosters, performance reviews, staff leave.
• Design and execute staff trainings.

Guest experience
• Ensure to deliver a memorable experience for all guests.
• Offer a visible presence and support our guests throughout their stay.
• Inspire staff to exceed our guests’ expectations.
• Resolve and handle potential guest complaints.

Food & beverage
• Ensure excellent food and beverage quality and presentation.
• Monitor menu choices, and ensure our chefs are well supported.
• Manage the supply chain and oversee ordering and procurement.
• Oversee service at meal times.

Property & community
• Perform quality checks. Enforce compliance with quality, health and safety standards.
• Monitor proper maintenance and oversee renovations/construction projects as necessary.
• Keep good and positive relationships with the local community, district leaders, police, other (tourism) businesses and authorities in Nampula.

What we are looking for:
Skills & knowledge
• Degree and/ or experience in hotel management or leisure & hospitality.
• Proven work experience in Africa (Mozambique) for at least one year.
• A minimum of 2 years of management experience, preferably in a comparable setting.
• Leadership skills and attitude in decision-making and problem-solving.
• Excellent communication skills, experience with online marketing is a plus.
• General knowledge of Africa and specifically Southern Africa and Mozambique

Personality
• Independent, self-driven, responsible, and able to keep on top of your responsibilities even under pressure.
• Hands-on mentality, with the right ‘do what it takes’ attitude to ensure customer satisfaction.
• Service oriented with a business mindset.
• Respectful awareness of local culture.
• Positive, friendly, with an open-minded attitude towards all guests, staff and partners of the lodge.
• Creative and resourceful, even in the event of unexpected situations.
• Great eye for detail in order to provide impeccable service and thoughtful surprises.

Other
• We are recruiting couples (single will be possible to consider)
• Availability from March 1st, 2020, and willing to work at Coral Lodge for a minimum of 2 years. Each additional year after 2 years will be appreciated by a bonus.
• Comfortable with working 7 days a week (beside vacations).
• Able to live in a remote area.
• Fluency in English and Portuguese (written/spoken). A knowledge of other languages is a plus.
• Driver’s license (preferably for both)
• Respect and concern for wildlife and conservation.
• First aid training (beneficial)

What we offer
• A fantastic workplace and the opportunity to shape the service delivery in the region
• One international flight per person, annually.
• A 3 month trial period with a compensation which is in line with market practice
• A work permit (if needed) after the trial period has been successful.
• Monthly salary (experience dependent), agreed once probation period is complete. (This is in line with market practice, as are the terms and conditions governing it).
• Daily meals and drinks, private family villa for managers
• A 4-week paid leave in the low season and several shorter leaves during the season to make up for your 7-day work week.
• Back-up support and guidance from the owners.

Are you interested in becoming a Hotel Management couple in Mozambique? Apply now at the top or bottom of our page.

Note: This is a job advertisement, applications will be forwarded to the employer for selection. JobnetAfrica believes all applicants should get feedback, good or bad, but are not further involved in the recruitment for this particular vacancy.

Special job

Expiring: Feb 16, 2020
Camp Manager in Tanzania , Tanzania

DEPARTMENT: Front Office & Restaurant
REPORTS TO: General Operations Manager in Mwanza

- Contract for 2 Year
- 1 off day per week
- Work Permit for Tanzania & Serengeti National Park
- Accommodation at the Lodge full board
- Medical - Hospital in Mwanza City
- Transport to & flo return ticket (home of destination) to Mwanza City via Dar es Salaam
- Working hours 10-12 hrs (on split shifts)

DESCRIPTION
You are responsible for all aspects of running of the Lodge, including the staff training and quality control. You are ultimately responsible for ensuring that every guest at the Lodge has been engaged through service that meets or exceeds our set standard.

ESSENTIAL JOB FUNCTIONS
• Manage Day to Day Operation of the Camp as per the Manager's Check List
• Assist guest with check in and check out processes (verifying registration, address and credit information, etc). Go above and beyond to provide assistance, i.e. assist with housekeeping, coffee, and directions, wake up calls, etc
• Conduct Training with the Housekeeping & Restaurant on weekly basis and overseeing the Rooms as per the Check List
• Provide information to guest and visitor inquiries; coordinates all guest requests for special arrangement of services, courteously and efficiently informs guests of hotel services, features and
room amenities.
• Daily Reports / Department Staff Schedules / Weekly orders etc.. Updated as per Mbalageti standards.
• Oversee the Maintenance / House Keeping Department / Restaurant and Standard operating procedure are followed
• Follow Mbalageti operational policies and procedures, including those for cash and credit card handling, safety and security and all other policies, procedures and standards to ensure we can consistently exceed the guests’ expectations.

It is your job to make sure that every guest has an incredible stay at Mbalageti. It is your attention to detail and your commitment to first-class service and hospitality that will add the finishing touch to
entire Mbalageti Serengeti experience.

Are you interested in becoming an Operations Camp Manager in Tanzania? Apply now at the top or bottom of our page.

Note: This is a job advertisement, applications will be forwarded to the employer for selection. JobnetAfrica believes all applicants should get feedback, good or bad, but are not further involved in the recruitment for this particular vacancy.

Expiring: Mar 10, 2020
MANAGER SALES & OPERATIONS IN TANZANIA , Tanzania

We are Ajabu Adventures, a safari company located in Arusha, Tanzania. Our goal is to provide our guests with an unforgettable private safari experience in Tanzania. With pleasure we customize our journeys according to individual wishes and needs.
At short notice we are looking to welcome a new enthusiastic colleague in our team for the position


MANAGER SALES & OPERATIONS (full time)


Brief job description
- You empathize with the wishes and needs of the clients and based on those you send them a personalized offer.
- You are responsible for the reservations and bookings and for the further administrative processing.
- You make sure that everything before, during and after the safari proceeds perfectly.
- Your contact with clients and guides is crucial.

What do we expect from you?
- You speak English and Dutch fluently, orally and written.
- You are able to fulfill this position independently and you also like to work in a team.
- You have organizational talent and you are very customer oriented.
- You do your work with passion.
- You work easily with computer programs such as Word, Excel and Outlook.
- You live in Arusha or you are willing to move here.
- Experience in a similar position is an advantage.

Have we been able to excite you for this position and would you like to be a part of a small and dedicated team? Send an email with your motivation and CV to info@ajabu-adventures.com.

If you would like to receive more information about this position, don’t hesitate to get in touch with Gertjan Stegeman, CEO of our company. He is available on +255 784 722 497. If you call from abroad, we advise you to call via Whatsapp.
You can find more information about our company at www.ajabu-adventures.com

Are you interested in becoming a Manager Sales & Operations in Tanzania? Apply now at the top or bottom of our page.

Note: This is a job advertisement, applications will be forwarded to the employer for selection. JobnetAfrica believes all applicants should get feedback, good or bad, but are not further involved in the recruitment for this particular vacancy.

* Premium job

Expiring: Oct 20, 2018
General Manager in Malawi , Malawi

Are you a hands-on, friendly multi-tasker? And do you enjoy nature, peace and quiet? We are looking for you!

Ntchisi Forest Lodge sits on the foot of one of the last remaining indigenous rainforests in an isolated spot near Lilongwe, Malawi’s capital. You can relax whilst enjoying stunning mountain and lake views, experience the warm-hearted hospitality of a part of rural Malawi where tourists are still a rarity, and enjoy relaxing and walking in the beautiful scenery.

Ntchisi Forest Lodge in Malawi is looking for a host/general manager from May.
What are your tasks?
• Receive and accommodate guests, make them feel at home.
• Manage bookings, enquiries, feedback, etc.
• Manage part of the team and helping with all tasks.
• Administration, bookkeeping and reporting.
• Make sure facilities and grounds are properly maintained.
• Maintain forest trails in cooperation with community.
• Manage and stimulate the community projects that are undertaken by the lodge.
• Marketing and liaison: manage contact with tour operators, distributing posters and leaflets, etc.
• Shopping for the lodge in Lilongwe on a regular basis.
• Make sure all taxes and levies are paid regularly.
• Pick-up and drop-off guests if so required.
• And all other odd tasks that are involved in running a small Eco lodge: solar system maintenance, gardening, meetings with community, forestry, district officials, etc. etc.

What do we offer?
• We offer you the opportunity to stay in this gorgeous unspoiled and remote environment.
• An interesting benefits package (a small honorarium and Room and Board).
• A dynamic and challenging job.
• Lots of opportunities to bring-in new ideas.
• A great addition to your CV.
• An initial contract for one year.
• Regular on the job coaching and support, continuous distant support
• An adventure of a life time.

What kind of person are you?
• Basically you are a sheep with five legs.
• You are an excellent host and enjoy receiving and serving people and making them feel welcome.
• You have experience in the hospitality sector
• You are very honest and trustworthy.
• You don’t have a nine to five mentality
• You have a valid driving license.
• You don’t mind hard work and long days if the business requires it.
• You have a can do mentality and look for opportunities instead of difficulties
• You have an eye for hygiene and security
• You are self-motivated and can motivate others
• You enjoy networking and building relations.
• You speak fluent English and if you speak an additional language this is an asset.
• You are computer literate and write well.
• You have experience in (simple) book keeping.
• You are available from May 2017.
• If you have any of the following qualities they will be considered as assets: Prior experience in Africa, cooking, you are a handy-(wo)man, gardening, leading outdoor leisure activities, marketing experience.
• We prefer a couple over a single person due to all the tasks involved and qualities needed to run the lodge. Not saying that individuals may not respond.

If we see potential we will contact you and arrange for an interview.
Interviews will take place in week of 13th March.
Please note that we can only respond to shortlisted candidates. 
Acquisition on this position is not accepted.

Note: This is a job advertisement, applications will be forwarded to the employer for selection. The employer will do the recruitment process himself. JobnetAfrica believes all applicants should get feedback, good or bad, but we don’t have any influence on this concerning this job.

Special job

Expiring: Apr 09, 2017
Executive Sous Chef in Kenya , Kenya

Starting date: Immediate.

Who are we?
Founded in Mombasa in 1972, The Tamarind Group owns and operates some of the most successful restaurants and leisure operations in Africa.
The group focuses on its original mission of continually improving the quality and value of its services, developing an excellent morale among its employees and maintaining a superior level of social and environmental awareness.
We invite you to be part of our team by submitting your application to the following role.

RESPONSIBILITIES:

EXECUTIVE SOUS CHEF
• Assist the Executive Chef in planning and directing food preparation and culinary activities.
• Leading, managing, and training of BOH kitchen team.
• Develop formal training plans and conducts on the job training sessions for kitchen staff team members.
• In conjunction with the Executive Chef, create, implement, and drive initiatives for the Kitchen Team.
• In conjunction with the Executive Chef modify menus or create new ones in keeping with industry and customer trends.
• Assist the Executive Chef to estimate food requirements and manage food and labour costs, control overtime, and limit waste.
• Assist the Executive Chef assess current financial trends impacting food &beverage and create cost saving initiatives.
• Assist the Executive Chef to perform bi-annual staff appraisals as per TTH guidelines
• Maintain a positive and professional approach with co-workers and customers.
• Conduct daily pre-shift meetings and ensure active participation from all team members.
• Ensure that all F&B service associated are familiar with all menu items from hand provides items for tasting by service associates as per established policy.
• Assist the Executive Chef arrange for equipment purchases and repairs
• Active and positive participation in rectifying arising problems or complaints related to F&B.
• Any other duty as assigned from time to time

WHO ARE YOU?

Required skills and Competencies:
• BS degree in Culinary Science or related certificate in culinary training degree.
• Certificates in Fire Safety and First Aid.
• A minimum of 3 years’ food preparation experience, preferably in a high volume, luxury hotel/restaurant environment.
• 2 years’ experience in a supervisory role within a high level culinary establishment. Previous catering experience.
• Excellent English verbal and written skills.
• Excellent leadership and team building skills.
• Must be able to follow budgetary guidelines.
• Be tech savvy and have a working knowledge of various computer software programs (MS Office, restaurant management software, POS).
• Customer service oriented with a positive can do attitude.
• Well-organized and detail-oriented.

Are you interested in this position and do you meet the minimum requirements? Apply with your CV and a convincing cover letter.
Due to the high volume of applications received only shortlisted candidates will be contacted.

Are you interested in becoming an Executive Sous Chef in Kenya? Apply now at the top or bottom of our page.

Note: This is a job advertisement, applications will be forwarded to the employer for selection. JobnetAfrica believes all applicants should get feedback, good or bad, but are not further involved in the recruitment for this particular vacancy.

Expiring: Apr 02, 2018

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