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VESTIGINGSMANAGER IN MALAWI , Malawi

Titel: Vestigingsmanager met ondernemersgeest
Standplaats: Malawi
Aanvang: In overleg
Bedrijfsnaam: Doingoood

Heb jij een passie voor het Afrikaanse continent, een hoge intrinsieke drive en ben je zelfstandig en ondernemend?

Misschien word jij dan wel heel blij van de kans die Doingoood je te bieden heeft. Op onze bestemming Malawi zijn wij namelijk op zoek naar een vestigingsmanager die de eindverantwoordelijkheid voor deze prachtige bestemming op zich neemt. Je bent eigen baas in Malawi terwijl je tegelijkertijd meelift op de goede naam, de werkwijze en de hele operationele organisatie die Doingoood in Malawi heeft opgezet.

Bij Doingoood geloven wij dat mensen betere wereldburgers kunnen zijn als er meer begrip is voor andere leefwijzen en culturen. Met onze programma's willen we mensen kennis laten maken met het échte dagelijkse leven van mensen in Afrika. Een leven dat er vaak heel anders aan toe gaat, dan wat je -mede dankzij wat de media ons laat zien- ervan denkt te weten.

Doingoood organiseert en begeleidt buitenlandstages, reizen met (maatschappelijke) impact, tussenjaar programma's, vrijwilligerswerk en schoolreizen in Afrika.

Jaarlijks helpen wij zo'n 200 reizigers om goed georganiseerd en zorgeloos te kunnen genieten van Afrika. Wij zijn heel enthousiast zijn over het Afrika dat wij kennen. Over de hartverwarmende projecten, de inspirerende mensen en de prachtige plekken op dit geweldige continent. En al dat enthousiasme over 'ons' Afrika, delen we graag met onze deelnemers. Vanuit onze eigen ervaring.

In deze pittige functie ben je primair verantwoordelijk voor het ontwikkelen van de Doingoood organisatie in Malawi. Je ontwikkelt partnerschappen met nieuwe partners en onderhoudt de bestaande relaties. Je begeleidt stagiaires, vrijwilligers en reizigers tijdens hun verblijf in Malawi. Je weet moeiteloos in te spelen op onverhoopte problemen of onverwachte plotwendingen die zich voordoen.

Kortom, het is jouw taak om ervoor te zorgen dat zowel het project als de deelnemer optimaal profiteert van de samenwerking. Je helpt deelnemers om meer begrip te krijgen voor de cultuur en leefwijze in Malawi. Je ondersteunt, waar nodig, stagiaires bij het behalen van hun stagedoelen. Je coacht de projecten hoe zij optimaal gebruik kunnen maken van de inzet van de stagiaires en vrijwilligers. En je zorgt ervoor dat alle randvoorwaarden voor een fijne samenwerking en een veilig verblijf gewaarborgd zijn.

Wie ben jij/ zijn jullie:
• Een persoon (of stel) met een passie voor Afrika en bij voorkeur al ervaren is met ondernemen of managen in een andere cultuur
• Je bent ondernemend van karakter, kan kansen herkennen en je vindt het leuk om resultaten te boeken
• Je vindt het leuk om jouw kennis en ervaringen op anderen over te brengen en hen te helpen om daarin zelf ook een ontwikkeling door te maken
• Je vindt het een fijne uitdaging om de gehele verantwoording voor de vestiging Malawi op je te nemen
• Je bent een ‘het glas is altijd halfvol’ persoonlijkheid, je communiceert prettig en helder, je bent niet bang om op jezelf te reflecteren en je houdt van eerlijkheid en degelijkheid (als in: alles is netjes en goed geregeld)

Dit hebben wij te bieden:
• Een kans om als zelfstandig ondernemer aan de slag te gaan, als ‘franchise nemer’ van Doingoood. Je kan direct instappen in een lopende organisatie waarin heel veel al geregeld is en zó overgenomen kan worden
• Een aantrekkelijke financiële verdeling van de inkomsten
• Een geweldige kans om de bestemming Malawi tot haar volle potentie (en er is echt veel potentie) te ontwikkelen. Hierin heb je –binnen de afgesproken kaders voor kwaliteit en veiligheid- alle vrijheid om dit naar eigen inzicht vorm te geven
• Samenwerking met een gedreven, enthousiast team met een groot hart voor Malawi

Goed om te weten als je gaat reageren:
• Wij zijn op zoek naar iemand die zich voor langere tijd wil verbinden aan Doingoood in Malawi en die dat echt vanuit zelfstandigheid wil doen. Het betreft hier dus geen loondienstverband. Er komt een franchise contract waarin alle afspraken worden vastgelegd.
• Er is een verdiepingsdocument beschikbaar met meer inhoudelijke informatie over de vestiging in Malawi. Hierin vind je ook de historische gegevens van de aantallen deelnemers van de afgelopen 3 jaar en de daarbij behorende verdien potentie op basis van de af te spreken financiële verdeelsleutel. Deze komt beschikbaar voor mensen die serieuze interesse hebben en reageren op deze vacature.
• Er is sprake van een instap fee. Dit kan je zien als ‘good will’ en een stuk commitment om een succes te maken van jouw franchise in Malawi

Enthousiast geworden?

Neem een video van jezelf op waarin je reageert op deze kans en stuur die, samen met je CV, naar ineke@doingoood.nl

Er is geen sluitingsdatum voor reageren. We gaan gesprekken inplannen zodra er reakties binnen komen en blijven dit doen totdat we de geschikte persoon/ personen gevonden hebben.

Are you interested in becoming a 'Vestigingsmanager' in Malawi? Apply now at the top or bottom of our page.

Note: This is a job advertisement, applications will be forwarded to the employer for selection. JobnetAfrica believes all applicants should get feedback, good or bad, but are not further involved in the recruitment for this particular vacancy.

* Premium job

Expiring: Sep 13, 2019
Front office Manager , Tanzania

DESCRIPTION

Assist day to day operation for all aspects of running of the lodge, including the staff training and quality control. You ultimately responsible for ensuring that every guest at the lodge has been engaged through service that meets or exceed our set standard

ESSENTIAL JOB FUNCTIONS

• Act with integrity, honesty and knowledge that promote the culture, values and philosophy of Mbalageti, Displays dignity and respect of others at all times.

• Assist guest with check in and check out processes (verifying registration, address and credit information, etc). Go above and beyond to provide assistance, i.e. assist with housekeeping, coffee, directions, wake up calls, etc

• Conduct Training with the House Keeping weekly basis and overseeing the Rooms as per the Check List

• Provide information to guest and visitor inquiries; coordinates all guest requests for special arrangement of services, courteously and efficiently informs guests of hotel services, features and room amenities.

• Answer hotel telephones courteously and efficiently following Mbalageti standards.

• Assist guests with food orders and serves food and beverage items to guests in a friendly, professional and timely manner. Uses suggestive selling techniques, Maintains a clean, organized environment for guests by clearing tables during service

• Follow Mbalageti operational policies and procedures, including those for cash and credit card handling, safety and security and all other policies, procedures and standards to ensure we can consistently exceed the guests’ expectations.

Expiring: Sep 30, 2019
Reservations Manager (East Coast Zanzibar) , Tanzania

Description:
Working in this east coast Zanzibar hotel as reservation manager.

We are looking for a real people person willing to live in a remote beach hotel on the east coast of the beautiful Zanzibar.

Primarily to ensure that reservations are dealt with effectively and to carry out effective room merchandising to maximise room revenue.


Main responsibilities / Key tasks:

To ensure that reservations are dealt with in an efficient and pleasant manner.

To be fully conversant with the facilities, services and special promotions offered by the hotel and to pass this information on to the guest whenever the possibility arises in order to maximise hotel sales.

To be fully conversant with PMS systems (preferably NightsBirdge experience)

To be fully conversant with OTAs (Booking. com, Agoda, TripAdvisor)

To communicate with reception at all times and assist where necessary.

To check all correspondence in connection with reservations and deal with accordingly.

To be fully aware of all types of rooms and all their facilities to encourage upselling

Understanding of Social Media Marketing -to provide content for social media team and manage Social media special offers

To ensure that restricted dates, offer rates and promotions are updated and monitored on a daily basis.

To generate all appropriate reports connected with rooms and distribute to the General Manager and Hotel Owner

To work in accordance with and help setup the
- Destination Marketing Sales Strategy
- Cross Promotional Sales Strategy
- Guest Rewards Sales Strategy
- Revenue Management Sales Strategy

To ensure that group information and contracts are kept up to date and followed up in line with hotel policy

To ensure that the hotel credit policy is adhered to.

To advise housekeeping of any special requirements requested and to carry out room checks before guest check in

To ensure that all standards and procedures comply with any Revenue/Finance Audits.

To develop and maintain good working relationships with all departments in the hotel.

To attend all relevant training as and when required.

To show willingness to take on additional responsibilities when necessary.

Develops near and long term top-line room's revenue hotel forecasts as well as a rolling forecast with strategies to grow RevPAR

Conduct competitive and demand analysis and ensure the 3 Key Performance Indicators (MPI, ARI and RGI) are above the fair market share and developing appropriate strategies to maintain or grow them.

Ensure rate parity is maintained

Yielding- Develop appropriate length of stay/ yielding strategies during high demand periods

Train and develop a revenue management culture within the reception team

******************************************************************************************

This is a live in opportunity for a single person. All meals, permits provided by the company. An initial 3 month trial period will then be followed by a 2 year contract. Salary dependent on experience. Bonus system also in place.

· Skills/Requirements:

Experience at at least a 3* hotel managing a reservations / reception team
Social media understanding
OTA Understanding
PMS knowledge (preferably NightsBirdge)
East Africa experience
Kiswahil speaker / other foreign languages
Contacts within industry
PesaPal / DPO experience

Expiring: Sep 27, 2019
MANAGER SALES & OPERATIONS IN TANZANIA , Tanzania

We are Ajabu Adventures, a safari company located in Arusha, Tanzania. Our goal is to provide our guests with an unforgettable private safari experience in Tanzania. With pleasure we customize our journeys according to individual wishes and needs.
At short notice we are looking to welcome a new enthusiastic colleague in our team for the position


MANAGER SALES & OPERATIONS (full time)


Brief job description
- You empathize with the wishes and needs of the clients and based on those you send them a personalized offer.
- You are responsible for the reservations and bookings and for the further administrative processing.
- You make sure that everything before, during and after the safari proceeds perfectly.
- Your contact with clients and guides is crucial.

What do we expect from you?
- You speak English and Dutch fluently, orally and written.
- You are able to fulfill this position independently and you also like to work in a team.
- You have organizational talent and you are very customer oriented.
- You do your work with passion.
- You work easily with computer programs such as Word, Excel and Outlook.
- You live in Arusha or you are willing to move here.
- Experience in a similar position is an advantage.

Have we been able to excite you for this position and would you like to be a part of a small and dedicated team? Send an email with your motivation and CV to info@ajabu-adventures.com.

If you would like to receive more information about this position, don’t hesitate to get in touch with Gertjan Stegeman, CEO of our company. He is available on +255 784 722 497. If you call from abroad, we advise you to call via Whatsapp.
You can find more information about our company at www.ajabu-adventures.com

Are you interested in becoming a Manager Sales & Operations in Tanzania? Apply now at the top or bottom of our page.

Note: This is a job advertisement, applications will be forwarded to the employer for selection. JobnetAfrica believes all applicants should get feedback, good or bad, but are not further involved in the recruitment for this particular vacancy.

* Premium job

Expiring: Oct 20, 2018
General Manager in Malawi , Malawi

Are you a hands-on, friendly multi-tasker? And do you enjoy nature, peace and quiet? We are looking for you!

Ntchisi Forest Lodge sits on the foot of one of the last remaining indigenous rainforests in an isolated spot near Lilongwe, Malawi’s capital. You can relax whilst enjoying stunning mountain and lake views, experience the warm-hearted hospitality of a part of rural Malawi where tourists are still a rarity, and enjoy relaxing and walking in the beautiful scenery.

Ntchisi Forest Lodge in Malawi is looking for a host/general manager from May.
What are your tasks?
• Receive and accommodate guests, make them feel at home.
• Manage bookings, enquiries, feedback, etc.
• Manage part of the team and helping with all tasks.
• Administration, bookkeeping and reporting.
• Make sure facilities and grounds are properly maintained.
• Maintain forest trails in cooperation with community.
• Manage and stimulate the community projects that are undertaken by the lodge.
• Marketing and liaison: manage contact with tour operators, distributing posters and leaflets, etc.
• Shopping for the lodge in Lilongwe on a regular basis.
• Make sure all taxes and levies are paid regularly.
• Pick-up and drop-off guests if so required.
• And all other odd tasks that are involved in running a small Eco lodge: solar system maintenance, gardening, meetings with community, forestry, district officials, etc. etc.

What do we offer?
• We offer you the opportunity to stay in this gorgeous unspoiled and remote environment.
• An interesting benefits package (a small honorarium and Room and Board).
• A dynamic and challenging job.
• Lots of opportunities to bring-in new ideas.
• A great addition to your CV.
• An initial contract for one year.
• Regular on the job coaching and support, continuous distant support
• An adventure of a life time.

What kind of person are you?
• Basically you are a sheep with five legs.
• You are an excellent host and enjoy receiving and serving people and making them feel welcome.
• You have experience in the hospitality sector
• You are very honest and trustworthy.
• You don’t have a nine to five mentality
• You have a valid driving license.
• You don’t mind hard work and long days if the business requires it.
• You have a can do mentality and look for opportunities instead of difficulties
• You have an eye for hygiene and security
• You are self-motivated and can motivate others
• You enjoy networking and building relations.
• You speak fluent English and if you speak an additional language this is an asset.
• You are computer literate and write well.
• You have experience in (simple) book keeping.
• You are available from May 2017.
• If you have any of the following qualities they will be considered as assets: Prior experience in Africa, cooking, you are a handy-(wo)man, gardening, leading outdoor leisure activities, marketing experience.
• We prefer a couple over a single person due to all the tasks involved and qualities needed to run the lodge. Not saying that individuals may not respond.

If we see potential we will contact you and arrange for an interview.
Interviews will take place in week of 13th March.
Please note that we can only respond to shortlisted candidates. 
Acquisition on this position is not accepted.

Note: This is a job advertisement, applications will be forwarded to the employer for selection. The employer will do the recruitment process himself. JobnetAfrica believes all applicants should get feedback, good or bad, but we don’t have any influence on this concerning this job.

Special job

Expiring: Apr 09, 2017
Executive Sous Chef in Kenya , Kenya

Starting date: Immediate.

Who are we?
Founded in Mombasa in 1972, The Tamarind Group owns and operates some of the most successful restaurants and leisure operations in Africa.
The group focuses on its original mission of continually improving the quality and value of its services, developing an excellent morale among its employees and maintaining a superior level of social and environmental awareness.
We invite you to be part of our team by submitting your application to the following role.

RESPONSIBILITIES:

EXECUTIVE SOUS CHEF
• Assist the Executive Chef in planning and directing food preparation and culinary activities.
• Leading, managing, and training of BOH kitchen team.
• Develop formal training plans and conducts on the job training sessions for kitchen staff team members.
• In conjunction with the Executive Chef, create, implement, and drive initiatives for the Kitchen Team.
• In conjunction with the Executive Chef modify menus or create new ones in keeping with industry and customer trends.
• Assist the Executive Chef to estimate food requirements and manage food and labour costs, control overtime, and limit waste.
• Assist the Executive Chef assess current financial trends impacting food &beverage and create cost saving initiatives.
• Assist the Executive Chef to perform bi-annual staff appraisals as per TTH guidelines
• Maintain a positive and professional approach with co-workers and customers.
• Conduct daily pre-shift meetings and ensure active participation from all team members.
• Ensure that all F&B service associated are familiar with all menu items from hand provides items for tasting by service associates as per established policy.
• Assist the Executive Chef arrange for equipment purchases and repairs
• Active and positive participation in rectifying arising problems or complaints related to F&B.
• Any other duty as assigned from time to time

WHO ARE YOU?

Required skills and Competencies:
• BS degree in Culinary Science or related certificate in culinary training degree.
• Certificates in Fire Safety and First Aid.
• A minimum of 3 years’ food preparation experience, preferably in a high volume, luxury hotel/restaurant environment.
• 2 years’ experience in a supervisory role within a high level culinary establishment. Previous catering experience.
• Excellent English verbal and written skills.
• Excellent leadership and team building skills.
• Must be able to follow budgetary guidelines.
• Be tech savvy and have a working knowledge of various computer software programs (MS Office, restaurant management software, POS).
• Customer service oriented with a positive can do attitude.
• Well-organized and detail-oriented.

Are you interested in this position and do you meet the minimum requirements? Apply with your CV and a convincing cover letter.
Due to the high volume of applications received only shortlisted candidates will be contacted.

Are you interested in becoming an Executive Sous Chef in Kenya? Apply now at the top or bottom of our page.

Note: This is a job advertisement, applications will be forwarded to the employer for selection. JobnetAfrica believes all applicants should get feedback, good or bad, but are not further involved in the recruitment for this particular vacancy.

Expiring: Apr 02, 2018

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