Job Purpose
Carnegie Mellon University is seeking a passionate, capable individual to serve as Program Manager for the Education Network initiative at its location in Rwanda, Carnegie Mellon University Africa (CMU-Africa). This position will work with the Director of Knowledge Creation and Education Network to oversee the fulfillment of larger Education Network Pillar goals. They will coordinate activities between multiple projects within the Pillar, giving detailed attention to program strategy, project delegation, and program implementation. This is a new and unique position that requires an individual with program management experience from higher education institutions, a team player with leadership qualities, excellent relationship building skills, a passion for education and innovation, and a desire to make a difference!

About the Education Network and CMU-Africa
Carnegie Mellon University Africa (CMU-Africa) is building a network alliance of engineering and technology education institutions across the African continent, which will create and enhance educational, knowledge creation, and industry-government connections to produce a workforce that drives inclusive digital transformation in Africa. They will work together to develop the capacity of network universities to deliver effective engineering and technology education, increase access through online certificate programs, and partner in creating practicum and internships to strengthen students’ employability skills.

Established out of a partnership between Carnegie Mellon University (CMU) and the Government of Rwanda, CMU-Africa is addressing the critical shortage of high-quality engineering talent required to accelerate the economic development and digital transformation of Africa—home to the fastest growing workforce in the world. CMU-Africa was established in 2011 and is the only U.S. research university offering its master’s degrees with full-time faculty, staff, and operations in Africa. CMU’s presence in Rwanda provides a platform to engage in Africa’s most significant opportunities and challenges across the continent through world-class education and contextually relevant research.

Our vision is to educate and empower the next generation of African leaders and innovators by delivering a world-class educational experience. CMU-Africa’s mission is to produce creative and technically strong engineers, who have been trained in the African context, and prepared to make transformative impact in their communities and the world.

We are a fast-growing campus with about 230 enrolled students, aiming to grow to 400 in the next couple of years. Our size and exponential growth create a sense of camaraderie and excitement, with strong community ties and a compound sense of accomplishment in our team members, contributing towards mutually beneficial relationships between staff and students technically strong engineers, who have been trained in the African context, and prepared to make transformative impact in their communities and the world.

The role
As Education Network Program Manager, you will work closely with the Director of Knowledge Creation and Education Network to further develop the Education Network Pillar objectives and strategy and guide all the various projects and initiatives housed within the pillar. While specific responsibilities will vary, they will include, but will not be limited to, the following:

Responsibilities
• Works with the Director of Knowledge Creation and Education Network to establish policies, procedures, and governance frameworks for the education network
• Partners with CMU main campus and education alliance stakeholders to ensure effective delivery of the Faculty Enhancement Program, Faculty Fellowship Program, Bridge Program, Online Certificate development, and any other initiatives under this pillar
• Works with the Associate Director of Impact to develop KPIs and build strategic progress reports for all initiatives in the Education Network Pillar
• Collaborates with CMU-Africa’s Finance Officer to manage budget burn rates, educate alliance network partners on financial accountability procedures, and ensure compliance
• Organizes various convenings and conferences for the network
• Builds and maintains relationships with education alliance partners, maintaining constant and consistent communication to ensure network activities are on track, and executed according to agreed timelines and budgets
• Works with external and internal Marketing teams to develop and implement marketing strategies for the various programs
• Coordinates all operational and administrative management requirements for the education network and works with other CMU-Africa departments to ensure objectives for the education network are achieved
• Performs related duties as assigned

QUALIFICATIONS
EDUCATION AND EXPERIENCE
• A Bachelor’s Degree in Project Management, Business Administration, Operations Management, or related field. Master’s degree a plus
• Project management professional affiliation
• 3-5 years of program or project management experience, managing delivery of educational initiatives, or network coordination. Experience at a higher education institution a plus
• Fluency in both spoken and written English and French a plus

SKILLS AND COMPETENCIES
• Highly developed critical thinking skills, with ability to solve complex problems in innovative ways
• Demonstrable ability to handle multiple concurrent projects in a deadline-driven environment; work under pressure and with frequent interruptions
• Superior computer and database management skills (including advanced knowledge of, and substantial experience with, email, word processing, spreadsheet, databases and presentation skills)
• Excellent analytical skills, with meticulous attention to detail; keep and maintain accurate and detailed reports and records
• Excellent verbal and written communication skills, with demonstrable ability to compose and appropriately format correspondence and reports
• Agile learner with the ability to adapt and thrive in an evolving, diverse environment
• Proven ability to exercise sound judgment, excellent discretion and maintain confidentiality
• Demonstrable ability to maintain composure when dealing with difficult situations and/or individuals
• Strong interpersonal skills, with ability to work with people from diverse cultures and backgrounds
• Demonstrable ability to work independently and take initiative
• Demonstrable ability to get things done and produce results quickly—whether the tasks are large or small

To Apply, Please follow the link below:

https://talentacquisition.rightseat.rw/recruit/ViewJob.na?digest=ceZHICB16OHvBkFv92jST8XAdQbSJz3nIpwE4H9GtcA-&embedsource=CareerSite

Do you want to do work that is impactful? Do you want to help improve the lives of some of the most hardworking people in Africa, while also reducing carbon emissions? Do you want to use your skills to advance Africa towards a zero-carbon future, not just to make a living? Ampersand is your answer.

About Ampersand
Headquartered in Kigali in Rwanda, Ampersand is achieving the world’s first true mass-market shift to electric vehicles, a vital tipping point in the fight against climate change, through providing electric motorcycles to moto taxis drivers in East Africa. Our electric motorcycles offer savings that can double a driver’s income, in addition to reducing carbon emissions by more than 75%. Converting just one petrol motorbike to electric is the equivalent of the carbon captured by 128 trees.

We have successfully piloted an electric motorcycle and battery swap network in Kigali, with motorcycles in daily operation for two years and nearly 2 million km traveled. We have successfully raised $ 4M in venture capital. We are and are ready to further develop and scale up our tech and scale our operations. This is where you come in. The team has grown from a tiny, bootstrapped R&D garage project into East Africa's leading electric vehicle operation, with a team of 59 staff drawn from diverse backgrounds. We are rapidly scaling our operations, and we are looking for innovative professionals who are passionate about clean energy and environmental impact to lead and contribute to our rapid growth.

About the role
Ampersand is seeking a values-driven and practiced leader with a track record of building strong organizational culture, getting the best out of people, effectively designing, and implementing systems and processes to manage HR at a growing organization across several countries and cultures, and building diverse and inclusive organizations that are great workplaces for women.

Roles and responsibilities
Championing Ampersand’s culture and values (see below) from the hiring process, through training, and how we deal with difficult issues, and the consequences of breaching values.
- Recruitment: Finding and recruiting the best people, from international tech wizards to battery assembly and metalworkers.
- Personnel management: Designing and implementing systems to manage day-to-day HR processes.
- Diversity and inclusion: Designing and promoting Ampersand’s strategy for better representation of women and minorities throughout the organization and ensuring principles of equity and inclusion are integrated across all company policies and practices.
- Performance assessments: Overseeing the personal improvement and performance assessments of staff, including 360 reviews, training recommendations, personal development.
- HR policies: Overseeing policies related to HR, managing updates to the staff handbook, managing disciplinary processes.
- Training plans: Working with management and all teams to identify training needs and opportunities. Developing and managing an annual staff training & improvement budget. Includes tailored training program for specific individuals, as well as preparing a program of training seminars and workshops for all staff.
- Employee safety, welfare, wellness, and health
- Compliance to regulatory and other stakeholders (e.g., funding agencies) concerns
- Company employee and community communication
- Compensation and benefits planning (e.g., compensation ranges including ESOP) and administration
- Employee services and counseling
- Building an HR department/team
- Employee appreciation activities and events

Minimum requirements
- At least 8 years of relevant work experience in similar roles.
- Proven track record engaging with teams.
- Prior experience working in the private sector is beneficial, especially in startups.
- Proven people and team management skills and experience.
- Experience working in a fast-paced environment that requires high flexibility and a commitment to achieving results.
- Excellent interpersonal skills and an ability to work independently and in teams.
- Strong verbal and written communication skills.
- Strong presentation skills and ability to prepare and deliver engaging PowerPoint presentations.
- An outgoing, genuine, and empathetic personality.
- Experience working in East Africa and with cross-cultural teams is preferred.
- Fluent written and spoken English. Swahili and/or Kinyarwanda preferred.

Timing
- ASAP

Compensation
- A competitive compensation package commensurate with international market rates and experience including health insurance, an annual flight allowance and relocation support.

Job location
- This role will be based in Kigali, Rwanda or Nairobi, Kenya with the ability to travel between the two.

Apply here: https://ampersandelectricmobility.teamtailor.com/jobs/1254774-chief-people-officer-human-resources-director

Are you interested in becoming a Chief People Officer (Human Resources Director) in Rwanda or Kenya? Apply now at the top or bottom of our page.

Note: This is a job advertisement, applications will be forwarded to the employer for selection. JobnetAfrica believes all applicants should get feedback, good or bad, but are not further involved in the recruitment for this particular vacancy.

Kigali, Rwanda or Nairobi, Kenya
Do you want to do work that is impactful? Do you want to help improve the lives of some of the most hardworking people in Africa, while also reducing carbon emissions? Do you want to use your skills to advance Africa towards a zero-carbon future, not just to make a living? Ampersand is your answer.

About Ampersand
Headquartered in Rwanda, Ampersand is achieving the world’s first true mass-market shift to electric vehicles, a vital tipping point in the fight against climate change, through providing electric motorcycles to moto taxis drivers in East Africa. Our electric motorcycles offer savings that can double a driver’s income, in addition to reducing carbon emissions by more than 75%. Converting just one petrol motorbike to electric is the equivalent of the carbon captured by 128 trees.

Since starting out in 2018, we plan to serve 50000 customers across East Africa in 5 years. The team has grown from a tiny, bootstrapped R&D garage project into East Africa's leading electric vehicle operation, with a team of 53 staff drawn from diverse backgrounds. We are rapidly scaling our operations, and we are looking for innovative professionals who are passionate about clean energy and environmental impact to lead and contribute to our rapid growth.

About the role
Ampersand is seeking a values-driven and practiced leader with a track record of working with external partners to advance our mission.

Duties of the role:
- Partnerships
- Build and strengthen external stakeholder relationships and represent Ampersand in public fora as appropriate.
- Develop partnerships with international organizations, development agencies, and think tanks to advance support for electric mobility.
- Work with other Ampersand teams to develop and implement strategic initiatives and develop new partnerships.
- Manage collaborations with universities, researchers and think tanks.

Government relations
- Assist the CEO with strengthening government relationships at all levels and providing information and recommendations on policy and regulatory matters.
- Play a key role in developing innovative, practical approaches to complex policy challenges at the local, national, regional, and global level.

Communications and fundraising support
- Lead on development of all communications materials including policy briefs, press releases, brochures, and inputs into third party research and analysis.
- Identify grants and other funding opportunities and lead on drafting high quality proposals and applications.
- Manage grants once successfully secured, including ongoing grant monitoring and evaluation.
- Prepare and deliver strong written reports and oral presentations, including in meetings, conferences, and workshops.
- Collaborate closely with the CEO, CFO, and other staff, to contribute to Ampersand’s fundraising efforts.

Other tasks and duties as may be required.

Ampersand is a good fit if:
- You are passionate about fighting climate change, promoting sustainable development, and improving people’s lives
- You are a proactive problem solver
- You are looking to be part of an entrepreneurial company that values innovation, resourcefulness, teamwork, integrity, constant improvement, and strong execution on targets
- You are excited to work in a fast-growing and dynamic organization
- You are adaptable and thrive in rapidly evolving environments
- You value diversity and community in the workplace

Minimum qualifications
- At least 6 years of relevant work experience in similar public outreach or government relations roles in sustainable development, climate change, urban development, transportation, or the energy sector.
- Bachelor’s degree is required, master’s in development, political science, communications, or related fields preferable.
- Proven track record engaging with governments, development agencies, academic institutions, non-profits, and the media in developing country contexts.
- Prior experience working in the private sector is beneficial, especially in startups.
- Proven people and team management skills and experience.
- Experience working in a fast-paced environment that requires high flexibility and a commitment to achieving results.
- Excellent interpersonal skills and an ability to work independently and in teams.
- Strong verbal and written communication skills and attention to detail.
- Relevant public speaking experience and an ability to represent the company in external fora.
- Experience working in East Africa and with cross cultural teams is preferred.
- Native-level fluency in English. French and/or Swahili is desirable
Timing
- ASAP

Compensation
- A competitive compensation with international market salary, health insurance, relocation support, and stock options.

Job location
- This role will be based in Kigali, Rwanda or Nairobi, Kenya with the ability to travel between the two.

Apply here: https://ampersandelectricmobility.teamtailor.com/jobs/preview/b231d713-f8eb-4a4c-99ad-585a179ed5ce

Are you interested in becoming a Partnerships and Outreach Director in Rwanda or Kenya? Apply now at the top or bottom of our page.

Note: This is a job advertisement, applications will be forwarded to the employer for selection. JobnetAfrica believes all applicants should get feedback, good or bad, but are not further involved in the recruitment for this particular vacancy.

Are you ready to make a real difference? Do you want to help improve the lives of some of the most hardworking people in Africa, while also reducing carbon emissions? Do you want to use your skills to advance Africa towards a zero-carbon future, not just to make a living? Ampersand is your answer.

About Ampersand
Headquartered in Kigali in Rwanda, Ampersand is achieving the world’s first true mass-market shift to electric vehicles, a vital tipping point in the fight against climate change, through providing electric motorcycles to moto taxis drivers in East Africa. Our electric motorcycles offer savings that can double a driver’s income, in addition to reducing carbon emissions by more than 75%. Converting just one petrol motorbike to electric is the equivalent of the carbon captured by 128 trees.

We have successfully piloted an electric motorcycle and battery swap network in Kigali, with motorcycles in daily operation for two years and nearly 2 million km traveled. We have successfully raised $4M in venture capital. We are and are ready to further develop and scale up our tech and scale our operations. This is where you come in. This is where you come in. The team has grown from a tiny, bootstrapped R&D garage project into East Africa's leading electric vehicle operation, with a team of 59 staff drawn from diverse backgrounds. We are rapidly scaling our operations, and we are looking for innovative professionals who are passionate about clean energy and environmental impact to lead and contribute to our rapid growth.

About the role
The Customer Experience Director will be responsible to our entire Rwanda customer ecosystem, including marketing, sales, and aftercare.

Major initiatives include the following:
- Improve the delivery of customer vehicle maintenance, including increasing technician efficiency and maintenance process design.
- Management of our sales and customer care teams, growing them to more than 30 individuals over the next 12 months.
- Help us understand our target customer more than any other company on the planet through market research and customer surveys.
- Design and build a fantastic sales experience, including the sales environment, efficient sales administration, and thorough customer education for more than 5000 e-moto customers over the next 18 months.
- Operationalize improve our customer risk assessment for e-motorcycle financing.
- Develop Ampersand marketing from the ground up, identifying clients, designing campaigns, and measuring results.
- Help the company maintain a laser focus on the customer in everything we do.

Ampersand is a good fit if:
- You are able to manage a diverse portfolio of projects concurrently.
- You value professional development and supporting others.
- You are looking for an entrepreneurial company that values innovation and strong execution.
- You appreciate diversity and community in the workplace.

Minimum requirements
- We are seeking a qualified and experienced individual with experience in technical customer service and process efficiency.
- Minimum 8 years of relevant prior professional experience.
- Experience managing technical teams, vehicle related industries are a bonus.
- Experience in sales administration and customer education.
- A bachelor’s degree or higher.
- High degree of comfort with computer programs including excel analysis.
- Fluency in both English and Kinyarwanda.

Timing
- ASAP

Compensation:
- A competitive compensation package commensurate with market rates and experience including health insurance.

Job location
- This role will be based in Kigali, Rwanda

Apply here: https://ampersandelectricmobility.teamtailor.com/jobs/1262578-customer-experience-director

Are you interested in becoming a Customer Experience Director in Rwanda? Apply now at the top or bottom of our page.

Note: This is a job advertisement, applications will be forwarded to the employer for selection. JobnetAfrica believes all applicants should get feedback, good or bad, but are not further involved in the recruitment for this particular vacancy.

Reports to Executive Director of CMU-Africa
Start Date June 1st 2021
Location Kigali, Rwanda

Job Purpose
Carnegie Mellon University is seeking an Associate Director of Marketing and Communications to shape and advance the communications strategy, message, and brand across internal and external stakeholders for its location in Rwanda, Carnegie Mellon University Africa (CMU-Africa). This position will work closely with faculty, staff, students, and the College of Engineering’s communications and marketing team to ensure a comprehensive and coherent strategy.

About Carnegie Mellon University
Established out of a partnership between Carnegie Mellon University (CMU) and the Government of Rwanda, CMU-Africa is addressing the critical shortage of high-quality engineering talent required to accelerate the economic development and digital transformation of Africa—home to the fastest growing workforce in the world. CMU-Africa was established in 2011 and is the only U.S. research university offering its master’s degrees with full-time faculty, staff and operations in Africa. CMU’s presence in Rwanda provides a platform to engage in Africa’s most significant opportunities and challenges across the continent through world-class education and contextually relevant research.

Our vision is to educate and empower the next generation of African leaders and innovators by delivering a world-class educational experience. CMU-Africa’s mission is to produce creative and technically strong engineers, who have been trained in the African context, and prepared to make transformative impact in their communities and the world.

We are a fast-growing campus with about 150 enrolled students, aiming to grow to 400 in the next couple of years. Our size and exponential growth create a sense of camaraderie and excitement, with strong community ties and a compound sense of accomplishment in our team members, contributing towards mutually beneficial relationships between staff and students.

The role
As CMU-Africa’s Associate Director of Marketing and Communications, you will promote the work, impact and leadership of CMU-Africa through website content, social media, live and virtual events, thought leadership opportunities as well as other digital platforms. This includes but is not limited to media relations, content development including press releases, blog posts, social media posts, the website, and newsletters.

This is a senior role within the university requiring interaction with a range of internal and external stakeholders at various levels. While specific responsibilities will vary, they will include, but will not be limited to, the following:

Responsibilities
• Working with senior management, providing vision, leadership, and direction for CMU-Africa’ communications, including articulating, and overseeing an integrated communications plan.
• Creating and strategically executing a plan to increase CMU-Africa’ public profile, visibility, and brand–recognition at the regional and national level using media relations, marketing and creative services, web and social media communication, targeted print and electronic communication, leadership communication, and other activities.
• Proactively identifying strategic communication opportunities, ensuring stories featuring students, alumni, faculty and staff are routinely shared with internal and external audiences.
• Engaging with key media outlets, both proactively and reactively, to generate high quality, high impact media coverage.
• Managing communications for all CMU-Africa events (live and virtual)
• Overseeing CMU-Africa’ digital marketing efforts including website design, brand alignment, maintenance, and efficacy.
• Providing expertise and advice to campus leadership regarding internal and external public relations matters.
• Developing benchmark criteria to track and evaluate the effectiveness of the communications strategies on a regular basis. Incorporates improvements into future communications plans.
• Overseeing vendors involved in the production and delivery of communications.
• Managing and setting priorities and goals for the Communication and Marketing team.

Qualifications

EDUCATION AND EXPERIENCE
• Master’s degree in communication, marketing or related field
• 5-8 years related experience required developing and implementing complex and comprehensive marketing and communication strategies
• Fluency in both spoken and written English and French a plus

SKILLS AND COMPETENCIES
• Holistic understanding of all aspects of communications, positioning and messaging, including industry best practices in both traditional and emerging media platforms.
• Demonstrated leadership experience designing and executing a strategic communications plan in a complex organization with varied priorities and stakeholders.
• Significant experience working with national media outlets and digital media channels.
• Exceptional management and planning skills, including attention to detail and the ability to handle multiple projects simultaneously.
• Excellent and nuanced writing ability and range.
• Strong interpersonal skills, persuasive presentation, and public speaking skills.
• Demonstrated appetite for innovation and eagerness to continue to learn as new media options emerge.
• Demonstrated success managing and inspiring individuals and teams toward measurable results.

Are you interested in becoming an Associate Director of Marketing and Communications in Rwanda? Apply now at the top or bottom of our page.

Note: This is a job advertisement, applications will be forwarded to the employer for selection. JobnetAfrica believes all applicants should get feedback, good or bad, but are not further involved in the recruitment for this particular vacancy.

Reports to Director of Enrollment and Student Success
Start Date June 1st 2021
Location Kigali, Rwanda

Job Purpose
Carnegie Mellon University is seeking an Associate Director of Student Recruitment to develop, coordinate and execute a national and international student recruitment strategy for its location in Rwanda, Carnegie Mellon University Africa (CMU-Africa).

About Carnegie Mellon University
Established out of a partnership between Carnegie Mellon University (CMU) and the Government of Rwanda, CMU-Africa is addressing the critical shortage of high-quality engineering talent required to accelerate the economic development and digital transformation of Africa—home to the fastest growing workforce in the world. CMU-Africa was established in 2011 and is the only U.S. research university offering its master’s degrees with full-time faculty, staff and operations in Africa. CMU’s presence in Rwanda provides a platform to engage in Africa’s most significant opportunities and challenges across the continent through world-class education and contextually relevant research.

Our vision is to educate and empower the next generation of African leaders and innovators by delivering a world-class educational experience. CMU-Africa’s mission is to produce creative and technically strong engineers, who have been trained in the African context, and prepared to make transformative impact in their communities and the world.

We are a fast-growing campus with about 150 enrolled students, aiming to grow to 400 in the next couple of years. Our size and exponential growth create a sense of camaraderie and excitement, with strong community ties and a compound sense of accomplishment in our team members, contributing towards mutually beneficial relationships between staff and students.

The role
As CMU-Africa’s Associate Director of Student Recruitment, you will manage specific student recruiting programs and events that engage with potential student applicants, and represent CMU-Africa at local and international graduate student recruitment fairs and events. While specific responsibilities will vary, they will include, but will not be limited to, the following:

Responsibilities
• Works with the Director of Enrollments and Student Success to develop and execute student recruiting strategies and specific activities to attract students to CMU-Africa’s programs and create a diverse pipeline that meets or exceeds admissions targets. Represents the CMU-Africa programs at recruitment events.
• Executes a strategy to target recruitment efforts by cultivate existing community partnerships, establishing new partnerships to diversify recruitment pool and ensure a robust recruitment pipeline
• Proactively develops and executes multiple outreach channels including social media, networking events, and presentations with community partners to ensure diversity in the candidate pool.
• Advises prospective students about the applications process and of the academic and extracurricular offerings at CMU-Africa. Meets with visiting prospective students to advise them of educational opportunities at the university.
• Assists with writing promotional pieces, correspondence and other papers to support recruiting efforts.
• Develop tools to measure the effectiveness of recruitment efforts as well as prepares and submits regular reports on recruiting effort.
• Responds to routine and non-routine inquiries from applicants concerning the application process, notification, financial aid information, conditions and program requirements
• Perform related duties as assigned

Qualifications

EDUCATION AND EXPERIENCE
• Master’s degree in relevant fields
• 3 - 5 years of academic admissions / student recruitment experience preferred
• A sales and marketing background in high-growth organizations may also be considered
• Fluency in spoken and written English and French a plus

SKILLS AND COMPETENCIES
• Strong public speaking and interpersonal skills with the ability to motivate a wide variety of people; intuitive, empathic communicator who can quickly build rapport, trust, and credibility. Experience speaking to both large and small groups
• Demonstrated ability to work effectively with students and others from diverse cultural and educational backgrounds
• Exceptional planning and organizational skills
• Demonstrated leadership skills including the ability to work independently and collaboratively
• Demonstrated success with virtual recruitment and outreach activities Strategic thinker with a clear understanding and comfort with data and how it informs programming and performance; one who can recognize trends, analyze data, and drive strategic recommendations
• A passion for working with young adults, an unshakable belief in their potential, and a strong commitment to the mission of CMU-Africa
• Ability to travel extensively, both domestically and internationally is essential

Are you interested in becoming an Associate Director of Student Recruitment? Apply now at the top or bottom of our page.

Note: This is a job advertisement, applications will be forwarded to the employer for selection. JobnetAfrica believes all applicants should get feedback, good or bad, but are not further involved in the recruitment for this particular vacancy.

Reports to Senior IT Manager
Start Date June 1st 2021
Location Kigali, Rwanda

Job Purpose
Carnegie Mellon University is seeking a Audiovisual Systems Engineer, responsible for monitoring, administration and maintenance of all audio-visual equipment and software at its location in Rwanda, Carnegie Mellon University Africa (CMU-Africa). This position will regularly handle sensitive information and requires maintaining strict confidentiality and discretion.

About Carnegie Mellon University
Established out of a partnership between Carnegie Mellon University (CMU) and the Government of Rwanda, CMU-Africa is addressing the critical shortage of high-quality engineering talent required to accelerate the economic development and digital transformation of Africa—home to the fastest growing workforce in the world. CMU-Africa was established in 2011 and is the only U.S. research university offering its master’s degrees with full-time faculty, staff and operations in Africa. CMU’s presence in Rwanda provides a platform to engage in Africa’s most significant opportunities and challenges across the continent through world-class education and contextually relevant research.

Our vision is to educate and empower the next generation of African leaders and innovators by delivering a world-class educational experience. CMU-Africa’s mission is to produce creative and technically strong engineers, who have been trained in the African context, and prepared to make transformative impact in their communities and the world.

We are a fast-growing campus with about 150 enrolled students, aiming to grow to 400 in the next couple of years. Our size and exponential growth create a sense of camaraderie and excitement, with strong community ties and a compound sense of accomplishment in our team members, contributing towards mutually beneficial relationships between staff and students.

The role
As CMU-Africa’s Audiovisual Engineer, your specific responsibilities will vary. They will include, but will not be limited to, the following:

Responsibilities
• Administration of all audio-visual equipment in the university
• Monitoring and support use of AV by classes, meetings, and events
• Troubleshooting problems related to AV equipment and software
• Designing maintenance procedures and following up on repair logistics as well as technical queries
• Configuring and monitoring network access
• Training regularly users on appropriate use of AV resources
• Recommending AV improvements, upgrades, and policy updates
• Performs related duties as assigned by the IT Senior Manager

Qualifications

EDUCATION AND EXPERIENCE
• A Bachelor’s Degree in relevant field
• At least three years of experience in similar role
• Internationally accredited certifications will be an added advantage
• Fluency in both written and spoken English and French a plus

SKILLS AND COMPETENCIES
• Proficiency in designing, operating, and maintaining AV systems
• Demonstrated ability and flexibility, in a high pressure, fast paced and complex environment, to manage multiple, time sensitive assignments with the capacity to independently prioritize work with strong attention to detail.
• Proven ability to accomplish projects and assignments with strict deadlines.
• Superior interpersonal skills and ability to interact highly professional demeanor and strong customer service skills.
• Exceptional written, oral and electronic communication skills.

Are you interested in becoming an Audiovisual Systems Engineer in Rwanda? Apply now at the top or bottom of our page.

Note: This is a job advertisement, applications will be forwarded to the employer for selection. JobnetAfrica believes all applicants should get feedback, good or bad, but are not further involved in the recruitment for this particular vacancy.

Reports to Associate Director of Marketing and Communications
Start Date June 1st 2021
Location Kigali, Rwanda

Job Purpose
Carnegie Mellon University is seeking a Creative Services Manager to support the marketing and communications strategy through analysis, coordination and management of institutional creative projects for its location in Rwanda, Carnegie Mellon University Africa (CMU-Africa). They serve as the main contact for all departments’ creative need requests and project manage the process of turning creative ideas into tangible outputs across a variety of media.

About Carnegie Mellon University
Established out of a partnership between Carnegie Mellon University (CMU) and the Government of Rwanda, CMU-Africa is addressing the critical shortage of high-quality engineering talent required to accelerate the economic development and digital transformation of Africa—home to the fastest growing workforce in the world. CMU-Africa was established in 2011 and is the only U.S. research university offering its master’s degrees with full-time faculty, staff and operations in Africa. CMU’s presence in Rwanda provides a platform to engage in Africa’s most significant opportunities and challenges across the continent through world-class education and contextually relevant research.

Our vision is to educate and empower the next generation of African leaders and innovators by delivering a world-class educational experience. CMU-Africa’s mission is to produce creative and technically strong engineers, who have been trained in the African context, and prepared to make transformative impact in their communities and the world.

We are a fast-growing campus with about 150 enrolled students, aiming to grow to 400 in the next couple of years. Our size and exponential growth create a sense of camaraderie and excitement, with strong community ties and a compound sense of accomplishment in our team members, contributing towards mutually beneficial relationships between staff and students.

The role
As CMU-Africa’s Creative Services Manager, you will serve as the main contact for all departments’ creative need requests. While specific responsibilities will vary, they will include, but will not be limited to, the following:

Responsibilities
• Assists internal customers with defining creative needs requirements and scoping out feasibility of producing final creative work to manage expectations.
• Works with the MarComm team to manage internal customer requirements, from typesetting through to design, print and production, ensuring compliance with CMU brand standards and format.
• Responsible for institutional photography and videography needs, ensuring events and initiatives are appropriately covered.
• Maintains CMU-Africa’s digital assets, managing the institution’s online photo library
• May be involved in the recruitment and selection process for vendors where services are outsourced, and responsible for managing such relationships
• Partners with other Marketing and Comms team members to develop editorial calendar for all channels, and build meaningful relationships with internal and external stakeholders on behalf of the university.
• Troubleshoots issues as they arise, and takes a proactive approach to problem-solving
• Performs related duties as assigned.

Qualifications

EDUCATION AND EXPERIENCE
• Bachelor’s degree in communications, journalism, marketing, graphic design, photography, videography or other relevant fields
• 3-5 years of experience in various creative roles (including but not limited to graphic design, video editing, analytics, digital or print production, social media marketing)
• Fluency in both spoken and written English and French a plus

SKILLS AND COMPETENCIES
• Highly developed creative skills, with demonstrable ability to turn vision into tangible creative products
• Excellent integrated marketing communications tools and techniques skills preferred
• Demonstrable proficiency in relevant software ranging across the creative disciplines, i.e. HubSpot, Adobe Creative Suite, etc.
• Excellent customer service skills, with ability to handle multiple stakeholders needs under time pressure
• Well-developed story telling skills, with analytical and insightful attention to detail
• Solid background in digital video production and editing for various media platforms a plus
• Excellent interpersonal and relationship-building skills
• Demonstrated project management skills

Are you interested in becoming a Creative Services Manager in Rwanda? Apply now at the top or bottom of our page.

Note: This is a job advertisement, applications will be forwarded to the employer for selection. JobnetAfrica believes all applicants should get feedback, good or bad, but are not further involved in the recruitment for this particular vacancy.