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Product and Service Manager in Rwanda , Rwanda

JOIN THE SOLAR REVOLUTION!
BBOXX is a UK-based company providing affordable, upgradeable solar solutions to meet off-grid customers’ energy needs. We are fully vertically integrated, controlling every part of our customer experience. With over 100,000 systems deployed so far, we have 450+ staff - working across 5 offices in the UK, China and East Africa - who are waking up every morning to work with BBOXX to electrify 20M people by 2020. We invite you to join us on this journey to electrify the world!

ROLE PROFILE
Title: Product and Services Manager
Reports to: Head of Strategy
Location: Kigali, Rwanda (with some travel to London, Kenya and other locations)

Role Purpose: Lead BBOXX’s efforts in introducing new products and services. On one side the role is responsible for finding and developing new products on top of the core solar energy product. On the other side the role will be to create new and incredible services for our customers. Overall you will be responsible for increasing the average revenue per customer to $12 per month.

Key responsabilities
- Own and set the long-term strategy for the company on new products and services
- Increase ARPU and customer satisfaction, and reduce cost, by introducing new products and services
- Coordinate with our sourcing team in China on sourcing new products
- Work with local partners on building relationships to provide new products
- Establish the systems and process to introduce new products to BBOXX clients
- Develop and maintain key KPIs to analyse the introduction of new products

REQUIREMENTS
- Strong business acumen, with customer focus
- Some experience in a product development role
- Proven track record of performing above expectations in a senior product/service role
- Experience with Human-Centred Design and field research is a distinct advantage
- Engineering degree is a plus

BENEFITS
- Competitive salary and regional/international medical insurance
- Our relentless commitment to personal development and career growth
- Working with the best people in the sector and making an impact to the millions of people living in the dark
- Living and working in one of the most beautiful parts of East Africa

Are you interested in becoming a Product and Service Manager in Rwanda? Apply now at the top or bottom of our page.

Note: This is a job advertisement, applications will be forwarded to the employer for selection. JobnetAfrica believes all applicants should get feedback, good or bad, but are not further involved in the recruitment for this particular vacancy.

Expiring: Aug 04, 2017
Project Liaison Officer in Rwanda , Rwanda

The Access to Finance Rwanda Project Liaison Officer, under the management of the Enterprise Dev. & Agribusiness, will provide technical support to function across the Country program and, as such, work in close collaboration with respective projects of Heifer International Rwanda across the country. To this end, he/she will mobilize farmer co-operatives, provide technical assistance, train and coach, and report on the progress of activity implementation. He /She will train farmer cooperatives on how to use the cloud service and the e-wallet system with efficiency and effectiveness of the project framework, and ensure that key outcomes are properly tracked and reported. He/She will also work with the team to build capacity on the use of software and key performance indicators; analyze monthly data, and support training in quality assurance methods. The Officer will lead the process working with partners in strengthening their Information System, prepare periodic reports and promote programmatic learning.

Essential Character Traits:
Respect, accountability, courage, excellence, analytical ability, interpersonal skills and proactive problem solving.

Responsibilities & Deliverables
(including approximate percentage of effort)

Required Skills
Program Effectiveness (40%)

Responsibilities:
- Provide technical support to the farmer cooperative management to understand and implement the cloud service and the e-wallet system.
- Support the farmer cooperative management to facilitate smallholder farmers to easily access financial services.
- Respond to smallholder payment constraints and make interventions through the close monitoring of the operations, and projects weaknesses and strength

Deliverables:
- Assist the Agribusiness management in the mobilization of the farmer’s cooperatives to ensure effectiveness and efficient operations on both the cloud service and the e-wallet system by 2018.
- Mobilize 7,500 farmers to have livestock insurance by 2018.
- Implement new financial management system to use 20 Milk Collection Centers (MCCs) by 2018
- Set-up electronic cloud based platform to facilitate farmer access to credit by 2018.
- Create and develop sustainable partnership with the implementing projects in the specific areas of operation by 2018.
- Provide technical services for software database updates and ensure users accessibility by 2018.
- Support cooperative management to address basic challenges through cloud technology platforms as needed.

Responsible for data base management and software maintenance at the cooperative office (30%)

Responsibilities:
- Provide overall leadership in installing and maintaining the cloud service;
- Generate and interpret monthly financial reports.
- Provide practical training and coaching to the cooperative management and the Board of Directors (BoD) on the benefits and impacts of the cloud service.
- Produce activity progress reports and recommendations.

Deliverables:
- Ensure software installation and implementation plan to all dairy farmer cooperative offices in the first 2 months after the project launch.
- Generate and interpret the out- put of the soft cloud technology in form of financial reports and financial management systems in first 3 months.
- Organize and coordinate periodical training programs.
- Generate and disseminate progress reports for all selected cooperatives in the areas of operation on quarterly basis.
- Provide on-going follow up on the implementation of the recommended software service improvements

Capacity building on the software usage and interpretation of the financial reports (20%)

Responsibilities:
- Develop detail actions plan for the cooperative management trainings on the interpretation of the software generated financial reports.
- Design and elaborate specific training program in the specific areas of basic computer skills and cloud-based platform to the users and other beneficiaries.
- Advocacy and coordination of the individual farmers and cooperatives to the Banks and other financial institutions like insurance companies

Deliverables:
- Organize and deliver specific training to the cooperative management including the Auditors and BoD by 2018.
- Develop and organize training programs for farmers and stakeholders for efficiency and effective use of the software by 2018.
- Link farmers to specialize service providers and insurance companies on the available opportunities within the software by 2018.

Required Experience

Minimum Requirements:
- Bachelor’s Degree in Business Information Technology Management, Agri-business, Accounting sciences, Economics Statistics, and Business Administration with relevant working experience of (3 - 4) years in Dairy Cooperative Business and Management.

Preferred Requirements:
- Solid experience in working with dairy cooperatives
- Demonstrate the ability and passion to the improve cooperative financial management practices
- Experience in Business Information Technology
- Proven experience in team work and team spirit
- Experience in business acumen for small holder farmer cooperatives
- Excellent interpersonal relationships with partners and stakeholders
- Excellent communication skills both oral and written form
- Mastery and use of English and Kinyarwanda as a media of communication is an advantage

Job Location: Kigali, , Rwanda

Position Type: Full-Time/Regular

Job Level: To Be Determined

Client: Non U.S. Based Locations

Closing Date: 06/15/17

Are you interested in becoming a Project Liaison Officer in Rwanda? Apply now at the top or bottom of our page.

Note: This is a job advertisement, applications will be forwarded to the employer for selection. JobnetAfrica believes all applicants should get feedback, good or bad, but are not further involved in the recruitment for this particular vacancy.

Expiring: Jul 24, 2017
Director of Growth / COO in Rwanda , Rwanda

About SafeMotos
SafeMotos is one of Africa’s most innovative technology startups. With a mission to use business and technology-oriented solutions to dramatically improve the safety of African motorcycle taxis, SafeMotos has built a ridesharing platform that pulls real-time driver telematic data to pair customers to safe drivers.

Just ranked as one of Africa’s ten most innovative companies by Fast Company magazine and having been praised in The Economist, The Guardian, BBC Radio and CNN, SafeMotos is proud to be a pioneer in the East African startup landscape.

The Opportunity: Chief Operating Officer / Director of Growth
We’re looking for a results-oriented operations executive to drive SafeMoto’s growth. Reporting to the CEO, the COO / Director of Growth is a critical role that will shape the success of the company as it scales across the region.

We are seeking a hands-on, passionate leader with experience leading end-to-end strategies to acquire, engage, and retain customers. The ideal candidate is compulsive about getting things done and hitting agreed-upon targets, is data driven in making decisions, and has experience managing other people and scaling a business or product.

The ideal candidate also has experience in digital and mobile marketing, product management, demand generation, web analytics, and conversion optimization. We are seeking someone who is comfortable in a dynamic data-driven startup environment. They must not only have the ability to help formulate a strategic vision, but also to get in the trenches with the team to lead tactical execution.

Most of all, they must be a reliable, driven team player with an unrelenting desire to win.

Specific responsibilities include:
- Leading day-to-day activities of SafeMotos’ growth team as a member of the executive team.
- Partnering with the engineering team to hone the platform to support growth objectives.
- Further developing the customer acquisition strategy to drive continued growth of new users.
- Evolving re-engagement and retention strategies. Championing initiatives that aim to bolster overall health of the platform.
- Continuously surveying conversion and engagement performance across all platforms and regions.
- Managing a variety of channels and programs: SEO/ASO, content, ambassador program, referral engine, paid advertising.
- Collaborating with various functions across the company including communications, business development, community, engineering, and data science.
- Ongoing planning, forecasting, and accountability for marketing budget.
- Improving the quality and scalability of recruitment, training and management of drivers

What we’re looking for:
- 5+ years experience in roles of increasing responsibility in marketing, operations or product management, with management experience.
- Proven record of building a high performance team culture, and leading your team to achieve objectives.
- Experience working with product/engineering teams to prioritize resources and guide product roadmap towards improving growth.
- Superior analytic skills with a solid understanding of web analytics and customer segmentation. Comfort working with data scientists/analysts.
- Expert understanding of the mobile category, including marketing across both iOS and Android platforms. Intricate knowledge of platforms including (but not limited to) Facebook and Google, and running mobile campaigns on a global scale.
- Strong understanding of the metrics & KPIs that drive a successful marketplace platform.
- Proficient knowledge of A/B testing and how to translate results into meaningful improvements for the business.
- Experience with international expansion and product launches.
- Outstanding communication skills, both written and oral. An accomplished presenter who can successfully articulate the company’s vision.
- No degree is necessary, just impress us.
- Experience in an emerging market is a plus.
- Experience in a ridesharing company is a plus.

Working at SafeMotos comes with:
- Competitive salary
- Stock options
- Access to a Rwandan residents permit
- Opportunities for travel for conferences and professional development
- The chance to be an essential contributor to building a massively impactful and successful startup in Africa

Terms of employment: Full-time, permanent
Location of Work: Kigali, Rwanda

Are you interested in becoming a COO in Rwanda? Apply now at the top or bottom of our page.

Note: This is a job advertisement, applications will be forwarded to the employer for selection. JobnetAfrica believes all applicants should get feedback, good or bad, but are not further involved in the recruitment for this particular vacancy.

Expiring: Jun 17, 2017
Managing Director in Rwanda , Rwanda

Company Profile

Founded in 2012, our client is a Social Enterprise, focussing on Solar for the rural market. The Rwanda office was opened in 2014 and has now reached a team of 14 people. The MD Rwanda reports to the co-founders and board of directors.

Jobtitel: Managing Director Rwanda

Who are you (Competences)

Core competences (apply to all team members of the Company):
● You want to create impact for a better world
● Proactive, results driven, but you keep your cool in a stressful environment
● Team player, loves to work together
● Engagement with the company and their mission
● Flexible, you take initiative
● Integrity and reliability
● Representative

Function specific competences
● Leadership skills, you know how to motivate a team
● You are no nonsense, result driven, innovative, smart, able to keep helicopter view and set the right priorities
● You have good planning, analytical and organisational skills
● You are eager to run a young, dynamic and internationally oriented company and you get your energy from working hard.
● You have a high level of self-motivation
● You are creative in your day-to-day decision making and have an innovative attitude
● You have good judgment and decision making skills
● You are diplomatic, empathetic and sensitive to your employees, customers, other ‘stakeholders’, the board of directors and you are able to build long term relations.
● You are able to make your own budgets and cash-flow forecasts.
● You are a professional with an independent work attitude who will lift the operational company to a higher level.
● ‘Can do’ and ‘hands-on’ mentality
● Strong communicator
● Affinity with consumer electronics is welcome.

What behaviour do you show in your role?
● You communicate clear and on every relevant level.
● You have an open attitude, people can talk to you easily.
● You are very clear to others and you make (tough) decisions and you implement them into the organization
● You are reliable; you do as you say and you say as you do
● Your attitude is open and positive, constructive and professional; your team knows who you are and what you stand for
● Employees know what is expected from them and they know where the company is going.
● You are decisive and problem solving;
● Employees or management can reach you outside office hours, you are willing to step up and make the extra mile

What are your tasks?
● You are responsible for running the company in Rwanda
● You are based in Kigali, with regular travel to rural villages

Strategy & Leadership
● You are responsible for providing leadership and strategic direction in the overall management and growth of the company. The MD will be required to set up systems to oversee business operations and grow the business.
● Lead the formulation, planning and implementation of a strategic plan to guide the growth and development of the business and the achievement of the overall company mission and vision. Among others you analyze and interpret the (East) African Solar Market, the competitors, the opportunities (new business or product development- changes).
● You are responsible for the development, implementation and follow up of different successful business models for the (East) African Market for pico solar and future products
● Develop and nurture business relationships and networks that can be leveraged to achieve business goals.
● Build company image by building harmonious relationships and collaborating with customers, government, community organisations and staff.
● You are able to attract investors, grants or loans to further finance the growth of the Rwanda company.

Operations Management
● Oversee the effective management of sales and marketing, procurement, field and technical, finance, human resource and administration units to ensure the achievement of the overall objectives of the company. Provide leadership and direction to all other unit heads.
● Improve and grow the business through innovative marketing techniques (among others road shows).
● Set up and manage procurement (including stores management), sales and marketing, field and technical, finance, human resource and administration units.
● Develop policies and procedures to guide operation of all units and enforce ethical business practices
● You ensure communications with the head office, especially with the Account Manager NGO/Off-grid, the Logistics department, Finance in the Netherlands.
● You are responsible for employee policy, process improvement, operational improvement
● Through your enthusiasm and inspiring way of working, you get the best performance of your team, which will result in meeting the KPIs. Teach by example is your style
● Monitor the performance of each unit as a whole to ensure the achievement of strategic objectives and overall company vision. You report directly to the board of directors through monthly management reports

What have you done? (Experience)
● At least a Master’s degree in business administration, management, Developing Markets or related field
● At least 5 years professional experience at management level in a busy environment in a fast growing environment
● Commercial view
● Preferably several years’ experience in ’low & middle income markets’
● Preferably several years’ experience with finance, human resources, logistics, sales, retail in developing markets, long term partnerships with coops and/or MFIs
● People manager, you have experience in how to get your employees to excel in their roles. Make their performance on the highest possible level.
● You can engage with all kinds of people, from different (cultural, ethnical, social) background and different intellectual levels
● You are interested in working in a B-corp/Social enterprise, where the commercial goals translate to creating more impact and to contributing to the mission of this company
● Excellent with MS Office (Word, Excel, PowerPoint);
● Experience with Exact online and Google apps is welcome
● Excellent oral and written communication skills in English (and preferably Dutch & French)

What do we offer?
The company offers a competitive salary, with an incentive based performance fee, lots of entrepreneurial freedom and an inspiring work environment.

You will be part of a team of motivated and mission driven team members.
We encourage all qualified candidates to apply and we appreciate a diversity of candidates.

Expiring: Jun 08, 2017
Behaviour Change Communication Expert - Radio , Rwanda

Mott MacDonald is shortlisted for upcoming EU Programme in Rwanda with regards to Behaviour Change Communication in Nutrition.
For this programme we are looking for a Behaviour Change Communication Expert – Radio Spots.

About the programme
The population of Rwanda is expected to increase from 11.8 million in 2013 to 16.9 million in 2032. While agricultural production and incomes have been rising and poverty has been steadily decreasing over the last two decades, hunger remains a challenge and child undernutrition is still high. The European Union supports Rwanda's National Multi-sectoral Strategy to Eliminate Malnutrition is to improve the nutrition situation in Rwanda with a view towards accelerating the positive trend in reducing the proportion of people below minimum level of dietary energy consumption, further reducing the maternal mortality ratio, and reducing child mortality. Technical Assistance is sought to support the programme to strengthen nutrition behavioural and social change communication activities that aim at reducing stunting and malnutrition among mothers and children less than 5 years old. Behaviour change is targeted in particular for care givers, mothers and men and other groups influencing decisions regarding nutrition in the households (e.g. religious leaders, mother-in-laws).

Job Description

The expert is (among others) responsible for:
- Designing, testing and producing innovative radio spots to enhance BCC for improved nutrition;
- Set up a strategy to reach the target group;
- Measuring the effectiveness and cost efficiency of the different solutions offered

Candidate Specification
Requirements:
- MsC in Education, Public Health, Nutrition, Communication Sciences or any other closely related subject;
- At least 6 years of successful working experience related to designing radio spots to enhance for improved public health, nutrition or food security outcomes in the context of developing countries, of which 3 years in social media campaigns;
- At least 1 year experience related to designing radio spots to enhance BCC aiming at reducing the malnutrition of children under 5 years old and their mothers
- Fluency in English, verbal and written;
- Previous work experience in Rwanda (beneficial);
- Knowledge of French and Kinyarwanda is beneficial

Note: Proof of work experience is required by a copy of employer certificates or references. Diplomas also need to be provided.
Duration of the programme will be 1 (one) year, starting in Q2 of 2017. Employment will be on freelance basis and input will be about 90%.

Note: This is a job advertisement, applications will be forwarded to the employer for selection. The employer will do the recruitment process himself. JobnetAfrica believes all applicants should get feedback, good or bad, but we don’t have any influence on this concerning this job.

Expiring: Feb 06, 2017
Behaviour Change Communication Expert , Rwanda

Mott MacDonald is shortlisted for upcoming EU Programme in Rwanda with regards to Behaviour Change Communication in Nutrition.
For this programme we are looking for a Behaviour Change Communication Expert - Print .

About the programme
The population of Rwanda is expected to increase from 11.8 million in 2013 to 16.9 million in 2032. While agricultural production and incomes have been rising and poverty has been steadily decreasing over the last two decades, hunger remains a challenge and child undernutrition is still high. The European Union supports Rwanda's National Multi-sectoral Strategy to Eliminate Malnutrition is to improve the nutrition situation in Rwanda with a view towards accelerating the positive trend in reducing the proportion of people below minimum level of dietary energy consumption, further reducing the maternal mortality ratio, and reducing child mortality. Technical Assistance is sought to support the programme to strengthen nutrition behavioural and social change communication activities that aim at reducing stunting and malnutrition among mothers and children less than 5 years old. Behaviour change is targeted in particular for care givers, mothers and men and other groups influencing decisions regarding nutrition in the households (e.g. religious leaders, mother-in-laws).

Job Description

The expert is (among others) responsible for:
- Designing, testing and producing innovative print tools to enhance BCC for improved nutrition;
- Set up a strategy to reach the target group;
- Measuring the effectiveness and cost efficiency of the different solutions offered

Candidate Specification
- MsC in Education, Public Health, Nutrition, Communication Sciences or any other closely related subject;
- At least 6 years of successful working experience related to designing print media to enhance BCC for improved public health, nutrition or food security outcomes in the context of developing countries, of which 3 years in social media campaigns;
- At least 3 years successful working experience in enhancing printed media material for frontline workers and community based health programmes;
- Fluency in English, verbal and written;
- Previous work experience in Rwanda (beneficial);
- Knowledge of French and Kinyarwanda is beneficial

Note: Proof of work experience is required by a copy of employer certificates or references. Diplomas also need to be provided.
Duration of the programme will be 1 (one) year, starting in Q2 of 2017. Employment will be on freelance basis and input will be about 90%.

Note: This is a job advertisement, applications will be forwarded to the employer for selection. The employer will do the recruitment process himself. JobnetAfrica believes all applicants should get feedback, good or bad, but we don’t have any influence on this concerning this job.

Expiring: Feb 06, 2017
Team Leader BCC , Rwanda

Mott MacDonald is shortlisted for upcoming EU Programme in Rwanda with regards to Behaviour Change Communication in Nutrition.
For this programme we are looking for a Team Leader.

About the programme
The population of Rwanda is expected to increase from 11.8 million in 2013 to 16.9 million in 2032. While agricultural production and incomes have been rising and poverty has been steadily decreasing over the last two decades, hunger remains a challenge and child undernutrition is still high. The European Union supports Rwanda's National Multi-sectoral Strategy to Eliminate Malnutrition is to improve the nutrition situation in Rwanda with a view towards accelerating the positive trend in reducing the proportion of people below minimum level of dietary energy consumption, further reducing the maternal mortality ratio, and reducing child mortality. Technical Assistance is sought to support the programme to strengthen nutrition behavioural and social change communication activities that aim at reducing stunting and malnutrition among mothers and children less than 5 years old. Behaviour change is targeted in particular for care givers, mothers and men and other groups influencing decisions regarding nutrition in the households (e.g. religious leaders, mother-in-laws).

Job Description
The team leader is (among others) responsible for:
- Progress management of the programme
- Stakeholder management
- Managing the team of key- and non-key experts
- Quarterly progress reporting

Candidate Specification
- MsC in Public Health, Nutrition, Communication sciences or any other closely related subject;
- At least 12 years of successful working experience in BCC in the context of developing countries, of which at least 3 years in BCC in nutrition and at least 1 year in social media marketing;
- Fluency in English, verbal and written;
- Previous work experience in Rwanda (beneficial);
- Knowledge of French and Kinyarwanda is beneficial

Note: Proof of work experience is required by a copy of employer certificates or references. Diplomas also need to be provided.
Duration of the programme will be 1 (one) year, starting in Q2 of 2017. Employment will be on freelance basis and input will be about 60%

Note: This is a job advertisement, applications will be forwarded to the employer for selection. The employer will do the recruitment process himself. JobnetAfrica believes all applicants should get feedback, good or bad, but we don’t have any influence on this concerning this job.

Expiring: Feb 06, 2017
Managing Director , Rwanda

Company
Abahizi Dushyigikirane Ltd is a for-profit social enterprise based in Masoro, in Rulindo District. The business was registered in 2013 and began exporting in 2014, producing high-end fashion accessories including handbags and jewelry. The business, which is owned by its artisan-employees, currently works predominantly on production of handbags, and to date has worked exclusively with global fashion brand Kate Spade & Co., based in New York City, but is moving aggressively to grow its customer base.

Managing Director
The Managing Director (MD) will ensure that the Company operates profitably and in an ethical manner in order to fulfill the objectives of is shareholders, customers and staff. The role is a mix of people management, financial management and international customer management that will require a seasoned leader with deep knowledge of the Rwandan business environment.

Responsibilities:
 Oversee the day-to-day management of Abahizi Rwanda
 Monitor and control Abahizi's performance and finances in accordance with budgets to be created by the Managing Director and approved by the Board of Directors
 Own the process to identify, market to, negotiate with and finalize relationship with additional clients, to include the development of new processes required to support the unique requirements of a new partner
 See that the Board of Directors (and the cooperative that they represent) is kept fully informed on the condition of the company and all important factors relating to its operation, growing both their knowledge of the business and their capacity to oversee such a business
 Establish sound working relationships with community groups, stakeholders and institutions that will be required given the company's presence as a sizable employer in the area
 Be responsible for the recruitment, employment and release of all management personnel
 Support the management team and staff to ensure that all employees are adequately trained to perform their responsibilities and operational tasks, including conducting involved performance management activities
 Manage the team responsible for overseeing production, assisting them to complete their tasks of ensuring that items produced for clients to ensure high quality in accordance with client's quality requirements and standards, and that the products are being produced in a cost efficient and predictable manner
 Maintain official records and documents and ensure compliance with National and District regulations as well as with buyers' standards for partnership with their international vendors
 Oversee all matters related to contracts, and ensuring that the company meets all legal requirements

Qualifications:
 Fluency in English is required and preferred in Kinyarwanda
 Exceptional leadership and interpersonal skills
 Demonstrated managerial experience in a business context
 Excellent computer skills with working understanding of Microsoft Office
 Demonstrated competence in financial management
 Clear capacity to market and sell services

Direct Reports: General Manager of Production, Accounting Manager, and Life Skills Manager

Note: This is a job advertisement, applications will be forwarded to the employer for selection. The employer will do the recruitment process himself. JobnetAfrica believes all applicants should get feedback, good or bad, but we don’t have any influence on this concerning this job.

Expiring: Jan 21, 2017

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