As a Senior Manager claims you will take up a management position in our client's Nairobi office.
You will be responsible to manage the Nairobi claim team (+/- 30 FTE) supported by the Claims Supervisor.

Your role will be broader than the day to day management of the operation – your agile, customer centric mindset will ensure that you contribute to the overall operations strategy, identifying opportunities to enhance the service proposition and improve the efficiencies and productivity of your teams. Within your role, you will report into the Senior Operations Managers responsible for IOH claims and Global Admin.

Your role will be to:
 Motivate individuals and team collectively to achieve agreed work output targets covering productivity, turn-around-time, quality and client & customer satisfaction
 Create an environment that encourages and delivers success – you must have the ability to inspire your team whilst developing your team members to the next level
 Ensure appropriate performance management action, timely recruitment and effective succession planning is in place.
 Contribute to change and innovation and be pro-active in identifying opportunities for improvement within the team and within Claims and Admin process.
 Use data insights to challenge day-to-day operations, and build a continuous improvement mindset

YOUR PROFILE
 Minimum of 5 years prior Team management experience, managing large teams
 Financial services or Insurance experience is a plus
 Experience in coaching, managing, developing and motivating individuals
 Proven data analytics skills (QlikView, Tableau)
 Clear experience in driving a team to achieve excellent customer service results and implementing change

MANAGING DIRECTOR – INSURANCE BROKERS - ANGOLA

PROFILE:
A leading COMMERCIAL INSURANCE COMPANY in ANGOLA is looking for a Managing Director to run THE BUSINESS.
A strong background in commercial insurance with A MINIMUM OF 5 YEARS experience in managing an Insurance Brokerage, and leading a successful business with a major is required.
Excellent opportunity for someone to take charge in this business, move it to the next level, and develop their career accordingly.

SKILL SET REQUIRED:
• Visionary leadership
• Ability to motivate a workforce
• Effective management and delegation
• Communication and negotiation
• PR and presentation skills
• Understanding of a multi-faceted business operation
• Strong financial acumen
• Planning and forecasting
• In depth knowledge of markets and changing business environments
• Complex problem solving
• Effective decision making

MINIMUM OF 5 YEARS in a senior INSURANCE LEADERSHIP ROLE in a large well known Brokerage.
PLEASE NOTE: applications from individuals without the required Insurance Experience will NOT be considered.

Are you interested in becoming a Managing Director in Angola? Apply now at the top or bottom of our page.

For our client, who is a fast growing insurance company in several African countries, we are on the lookout for a high potential insurance broker. Great candidates can grow to a more senior role in 6 months and even take over from the country director after 18 months.
We are looking for friendly disciplined characters who want to join a fast growing business.

Job requirements:
7-15 years work experience
Insurance Brokerage experience of at least 5 years
Preference for South African & EU nationals.
Languages: Portuguese proven proficiency
Has worked with major international Brokerage
Has managed a team of brokers & is familiar with running profit & loss management reports
Preferably has spent at least 3-4 years with one company

Package offered:
Interesting package with great growth potential and opportunity for profit sharing. Tickets and accommodation costs covered.
They provide local medical cover that covers evacuation to South Africa & Europe.
They organise a vehicle for personal and business use. During business hours dedicated driver.
Given Angola’s challenging environment – would welcome spouse but not family’s due to very harsh & expensive living conditions.

Our Client is a multi-national property, casualty, life and medical insurance broker.
• They assess specific circumstances relating to risk and source the optimum market solution for insurance requirements.
• They are actively involved with both clients and insurers: this involvement is throughout the underwriting and claims process.
• They provide local risk management services to multinational corporations and large local companies.
• They succeed through working with the leading local insurance companies and internationally renowned partners.
• They are present in Angola, the Democratic Republic of the Congo, Tanzania and Mozambique, and busy developing a larger footprint into Africa.
• They specialise in Commercial and Personal Insurance dealing with some of the World’s largest mining and metals companies in the DRC
• The package is based on an expatriate model with salary / accommodation / flights / etc. The team are young dynamic and fast paced. The group is at an exciting juncture and offers an extremely attractive package for the role.

SKILL SET REQUIRED:
• Fast paced self-motivated
• Team player
• Effective management and delegation
• Communication and negotiation
• Insurance Brokering / Underwriting
• Understanding of a multi-faceted business operation
• Strong customer service acumen
• Planning and forecasting
• In depth knowledge of the Insurance industry and the technical aspect of Insurance
• Complex problem solving
• Effective decision making
• French is an advantage

MINIMUM OF 10 YEARS in a insurance brokering / underwriting in a large well known Brokerage.
PLEASE NOTE: applications from individuals without the required Insurance Experience will NOT be considered.

Are you interested in becoming a Senior Broker in DRC? Apply now at the top or bottom of our page.

For our client, who is a fast growing insurance company in several African countries, we are on the lookout for a high potential insurance broker. Great candidates can grow to a more senior role in 6 months.

We are looking for friendly disciplined characters who want to join a dynamic fast developing company.

Job requirements:
- 7-10 years’ work experience
- Insurance Brokerage experience of at least 5 years, with experience in underwriting, claims and operations.
- Reinsurance experience would be very useful.
- Languages: French proven proficiency

Package offered:
Interesting package with great growth potential. Tickets and accommodation costs covered.
They provide local medical cover that covers evacuation.
They organise a vehicle for business use.

Are you interested in becoming an Insurance Broker in Congo? Apply now at the top or bottom of our page.

Type: Full-Time
Experience: Junior level (2-y experience minimum)
Industry: Agriculture and Insurance
Compensation: Salary, bonus, stock options

Company presentation:
OKO uses technologies to create and distribute affordable crop insurance products in emerging markets to protect smallholder farmers against climate risks. We use satellite weather information to analyse risk of specific events (e.g. drought, flood, hurricane) and create a parametric insurance product that compensates farmers as soon as this event is detected. OKO also uses mobile technologies (SMS, USSD, Mobile Money) to offer these insurance products to un-banked populations.
OKO won the 2018 Orange Social Venture Prize and is part of the Techstars network of start-up OKO has Barclays among its shareholders and is also supported by the European Commission.

Job description:
Responsibilities include running the day-to-day operational activities in Mali as well as P&L responsibility, stakeholder management, product management, new product development, administration of distribution channels, and people management. Overall, the Country Manager must be attuned to value the details as well as be able to understand and drive towards the big picture. Analytical and quick thinking in a fast-paced environment are essential. The Country Manager is an enthusiastic problem solver and thrives on being engaged at all levels of the operation in Mali. As the key point of contact for our business partners and the local team, the Country Manager plays a pivotal role in the success of our local operation.

Specific responsibilities include:
• Execution of current plans and development the operation in the market - working with local OKO team, local mobile operator team and local insurance company to achieve agreed mid and long-term plans and goals
• Responsible for meeting subscriber targets and cost efficiency initiatives for the local entity as a whole (P&L responsibility)
• Carry out day-to-day activities and monitor performance of members of the local team (including a project manager and sales agents) and ensure work is progressing as planned
• Manage schedules, budgets, financials, and overall company organization to ensure plans and new projects are clearly communicated, understood and executed upon
• Ability to multi-task across several initiatives
• Effectively and efficiently plan and prioritize all resources working across the operation based on company goals
• Actively monitor risks to foresee potential issues and proactively identify solutions to address them in advance
• Consistently identify new opportunities and needs that clients may not recognize and ensure approaches and solutions are linked to objectives and future needs
• Consistently manage client relationship and expectations, ensure delivery of the highest quality service, and solicit and act on client feedback.

Qualifications:
• Languages: fluent in French and English. Bamara is a plus.
• 2 years minimum work experience within an implementation/operational role in the telecoms space, consulting or equivalent experience in PMO in this sector
• Looking for someone eager to live and work in Mali and enthusiastic about running and developing an operation
• Demonstrated ability to motivate, support and understand different stakeholders and cultures, ideally in emerging markets
• Strong attention to detail, with focus on stakeholder management, product management, product development and performance of distribution channel
• Experience in sales is a plus but not a must
• Experience within Africa, Lat-Am and emerging Asia/Pacific or insurance industries is a plus but not a must.
• Candidates with a WAEMU region nationality will be considered in priority (Benin, Burkina Faso, Côte d'Ivoire, Guinea-Bissau, Mali, Niger, Senegal, and Togo)

Are you interested in becoming a Country Manager in Mali? Apply now at the top or bottom of our page.

Note: This is a job advertisement, applications will be forwarded to the employer for selection. JobnetAfrica believes all applicants should get feedback, good or bad, but are not further involved in the recruitment for this particular vacancy.