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JOB SEARCH RESULT:

Technical Help Desk Agent in Morocco , Morocco

Het bedrijf
Je komt te werken in een jong bedrijf met veel ambitie om te groeien. Er zijn al veel jonge mensen uit Nederland en België werkzaam. Het is een gezellig team waar zeker veel mogelijkheden zijn om door te groeien.

De job
Na een intensieve training van 2 weken en 2 weken mee kijken ben je klaar om aan de slag te gaan. Je bent dan in staat om klanten correct te woord te staan en ze te helpen met de hulpvraag.

De taken
- Informatie verstrekken aan klanten
- Adviseren van gebruiker over de te nemen acties om problemen te kunnen oplossen
- Reageren op inkomende verzoeken via telefoon en email
- Zorgdragen voor kwaliteit van dienstverlening naar klant
- Zorgdragen voor klanttevredenheid
- Relatiebeheer door middel van telefonisch contact

Wat bieden we:
- Basissalaris 9200 dirham, (na 6 maanden 10.200) + Bonus van 1500 dirham per maand
- Eerste 3 maanden verhuisbonus van 1500 dirham
- Na 3 maanden wordt je ticket terugbetaald
- Baangarantie
- Basis + aanvullende verzekering (ook voor je gezin mocht dit van toepassing zijn)
- Internationale werkomgeving die constant naar verbetering en vooruitgang streeft
- Na een jaar in dienst een retourticket naar Nederland of België
- Goede doorgroeimogelijkheden
- Airport transfer bij aankomst

Wie zoeken wij:
- Communicatief sterk (ervaring niet verplicht maar wel een pre).
- Vloeiend in de Nederlandse of Vlaamse taal.
- Redelijk tot goed in de Engelse taal.
- Iemand die voor minimaal 9 maanden tot een jaar beschikbaar is
- Flexibel en enthousiast

Are you interested in becoming a Technical Help Desk Agent in Morocco? Apply now at the top or bottom of our page.

Note: This is a job advertisement, applications will be forwarded to the employer for selection. JobnetAfrica believes all applicants should get feedback, good or bad, but are not further involved in the recruitment for this particular vacancy.

Expiring: May 03, 2019
Managing Director in Côte d'Ivoire , Ivory Coast

Job Title: Managing Director PAIX Côte d’Ivoire
Country: Côte d’Ivoire
Reporting to: Chief Executive Officer

About PAIX:
PAIX Data Centres is a Pan-African provider of cloud- and carrier-neutral colocation data centre services and is headquartered in Amsterdam, The Netherlands. PAIX was founded in 2016 by a team of data centre, telecom industry and investment professionals with a track record in the African market. In their data centre operations, they aim to offer a leading global quality service level to their national and international customer base across the African continent.

For their office in Abidjan they are looking for a Managing Director to drive their strategic expansion and grow their business in Côte d’Ivoire (Ivory Coast).

Scope of the position:
The Managing director Côte d’Ivoire (Ivory Coast) is responsible for the local country P&L and country operation, inclusive but not limited to, finance, HR, Sales, Marketing and Operations with a view to achieving maximum return on investment and economic success that is in line with the overall company strategy. He/ She will work closely with the Senior Management Team in South Africa and Europe, and lead the local management team by providing strategic direction for the country office and ensuring it is aligned with PAIX’s overall business strategy.

Key responsibilities:
• Provide strategic direction for local country organization
• Manage effectiveness of local teams
• Manage financial and operational local country organisation
• Ensure optimal functioning of sales & marketing processes
• Maintain full overview of local operations
• Adherence to local regulations

Qualifications & Work experience:
• University degree in Business, Finance and/or Marketing.
• 6+ years of experience in Finance, Business Development and/ or Sales in a corporate organisation.
• Experience in supervising personnel and managing budgets is required.
• Management experience in a Director role is an asset.
• Experience in a telecommunications or technology company would be an advantage.
• Experience working in Côte d’Ivoire (Ivory Coast) is preferred.

Core competencies:
• Ability to develop effective & sustainable business strategies in order to grow the country organisation.
• Ability to provide leadership and direction to local teams and to build, motivate & develop individual team members to achieve business targets.
• Strong entrepreneurial and networking skills with a view to maximising results and building long-term customer relations.
• Ability to deliver the highest level of customer service.
• Outstanding interpersonal skills and the ability to communicate ideas and concepts clearly and convincingly.

Language skills:
Fluency in English and French is essential.

What we offer:
PAIX offers the right candidate a challenging role in a growing international organisation and the opportunity to make a meaningful contribution to our growth and ambitions. We offer an excellent salary, benefits, bonus and equity participation.

Are you interested in becoming a Managing Director in Côte d'Ivoire? Apply now at the top or bottom of our page.

Expiring: Dec 05, 2018
Help Desk Agent in South Africa (Dutch Speaking) , South Africa

Voor een van s' werelds grootste ICT dienstverlener o.a. gevestigd in Johannesburg Zuid Afrika, zijn wij op zoek naar ICT Klantenservice Medewerkers.

Functieomschrijving:
De werkzaamheden bestaan uit het effectief en klantvriendelijk afhandelen van vragen over computerproblemen van kantoormedewerkers van een Nederlandse bank. Momenteel is onze opdrachtgever op zoek naar medewerkers die zowel de Nederlandse als de Engelse taal zeer goed beheersen. Na een gedegen training ga je aan de slag op een van de projecten van onze opdrachtgever als Helpdesk Medewerker. Je doet relevante buitenlandse werkervaring op terwijl je woont in een van de mooiste landen ter wereld!

Functiecriteria:
- Je bent serieus en houdt van avontuur
- Je bent klantgericht en beschikt over goede contactuele eigenschappen
- Je beheerst de Nederlandse taal uitstekend (schrijven en spreken)
- Je spreekt vloeiend Engels
- Je bent bereid om minimaal een jaar in Zuid-Afrika te wonen
- Je bent bij voorkeur direct beschikbaar

Bedrijfsprofiel:
- Voor onze opdrachtgever, een wereldwijd opererende ICT-marktleider, die haar Servicedesk in Zuid-Afrika heeft gevestigd, zijn wij op zoek naar kandidaten die vanuit Zuid-Afrika kantoormedewerkers telefonisch ondersteuning bieden bij het oplossen van hun computerproblemen.

Arbeidsvoorwaarden:
- Een professionele werkomgeving bij een gerenommeerd bedrijf
- Een uitgebreid trainingsprogramma
- Werkvergunning wordt geregeld
- Je wordt geholpen met het vinden van huisvesting
- Retourticket wordt vergoed
- Marktconform salaris 10.700 Rand bruto (ca. 9.425 Rand netto)

Are you interested in becoming a Help Desk Agent in South Africa? Apply now at the top or bottom of our page.

Expiring: Aug 20, 2018
Intermediate C# Developers in South Africa , South Africa

Our client requires the skills of technical Intermediate or Senior C# Developers. There are a number of project opportunities for technically strong C# technologists within this environment in Johannesburg. All applicants have to complete and pass their technical test in their application. This is the first challenge that they ask potential candidates to undertake. The test is very technical with a strong theoretical component.

Technical knowledge for Intermediate C# Developer:
* Working Knowledge of web services and net pipe services for .Net - WCF
* Working knowledge of configuration of service hosts and service endpoints for .Net – WCF
* Working knowledge of .Net ASP and basic setup of web applications
* Ability to write simple unit tests

Qualifications:
* B degree or diploma or related qualification
* Matric Maths on higher grade
* Essential attributes and technologies
* 2-5 years of C# 3.5 experience
* Knowledge of CSS
* Solid HTML / XML
* MSSQL DBMS 2008 or 2005
* Basic interaction and understanding of best practices of SQL

Soft skill:
* Flexible and able to work under pressure
* Ability to prioritise work
* Team player
* Assign work
* Sound analytical and problem solving skills
* Effective verbal and written communication within team and client

Package offered:
*Market related Cost to Company package based on experience and technical expertise.
* Upto SAR 700k per annum gross
* Work permit is arranged and paid for
* Location

Our client delivers project based solutions to a variety of their clients in different industries. Their staff are based at the project locations. Some are based at their head office in Johannesburg. The location of the vacancy is therefore not a guarantee as new projects may arise at any time.

Profile:
* B. degree
* matric maths higher grade

Expiring: Jun 28, 2018
Global Expansion Manager in Kenya , Kenya

Job Summary
The Expansion Manager is responsible for ensuring that BitPesa expands to new markets as quickly and efficiently as possible. This is an exciting opportunity to help take Africa’s leading digital F/X company to the next level. We’re looking for someone who loves problem-solving, operations, and exploring emerging markets! Your first new market will be Ghana. If you succeed, we will send you to other new markets, including but not limited to, South Africa and the UAE.

Key Responsibilities:

Incorporation
- Work with local lawyers and BitPesa Legal Team to incorporate new entities across Africa as efficiently as possible

Banking Relationships
- Evaluate each country’s banking relationships based on product features, fee structure, and level of customer support
- Establish banking relationships and open up bank accounts in each new jurisdiction

Infrastructure Relationships
- Evaluate each country’s potential payment provider relationships based on product features, fee structure, and level of customer support
- Establish new payment provider relationships
- Negotiate and renegotiate commercial agreements

Go-to-Market Strategy
- Execute an on-the-ground assessment of the market demand for BitPesa’s services and make recommendations to the Heads of Sales and Marketing

Key Performance Indicators:
- Number of New Incorporations
- Number of New Banking Relationships
- Number of New Infrastructure Partners
- Lowest Cost of Sales possible

Requirements:
- University Degree, ideally in Business and/or Operations
- At least 5 years experience in Operations, ideally in the financial services or payments industry
- Entrepreneurial, self-driven, initiative-taker
- Excellent interpersonal, communications, and negotiation skills
- Willingness to be based in Nairobi, Lagos, or Dakar with travel around sub-Saharan Africa

Compensation:
This role can be structured either as a consultancy or as a full-time position. Compensation will be based on level of experience.

Are you interested in becoming a Global Expansion Manager in Kenya? Apply now at the top or bottom of our page.

Note: This is a job advertisement, applications will be forwarded to the employer for selection. JobnetAfrica believes all applicants should get feedback, good or bad, but are not further involved in the recruitment for this particular vacancy.

Expiring: Jun 09, 2018
Marketing Manager in South Africa , South Africa

We are recruiting for one of South Africa's best-loved e-commerce destinations. Almost 20 years ago they launces and is South Africa’s leading e-commerce FMCG store, selling the widest range of their products across South Africa.

They are in need of a dynamic Marketing Manager to join the team.

The incumbent will be responsible for driving sales through effective management of all marketing channels; strategizing and execution of campaigns to drive customer acquisition and increased brand awareness. This individual will need to have an understanding of the customer requirements in order to define the goals for user experience; and work closely with merchandise and customer service to ensure customer satisfaction goals are met to ultimately improve brand loyalty.

The company is owned by a company that builds and invests in Internet-enabled businesses targeting South African and African consumers. We focus on rapid, disciplined and number-driven execution, with a strong operational focus, and implement global-proven business models that take advantage of technology.

About the Role
The role will include the following deliverables:

Plan and co-ordinate email marketing
• Manage the email marketing calendar and brief merchandisers on the offers required to drive sufficient revenue and desired brand perception
• Direct and oversee the design and coding of emailers
• Schedule emailers and manage the email database wrt list size and segmentation

Budgeting & Channel reporting
• Monitor margins and identify problems to relate to merchandise, operations, customer service or marketing spend
• Assess and Manage the efficiency of marketing spend per channel
• Monthly revision of marketing budget

Customer acquisition and retention
• Source new partnerships and campaigns to drive brand awareness and generate new leads
• Monitor email database size and interactions - list size, open rates, clicks and related customer service tickets
• Manage the wine club and curate monthly selections
• Soft marketing efforts to improve brand positioning, brand awareness and retain the various customer segments
Website Manage banners and promotions on the homepage
• Monitor sold out products, basket reservations and mixed cases and relate to merchandise to manage
• Creating and managing new campaign and category landing pages for promotions
• Front-end features to improve UX: Research, design & brief dev on long-term new front-end features & improvements.

Staff Management
• Manage the team/pool as to achieve set performance goals and effectively contribute to team performance
• Actively identify problem areas within workflow and improve processes where necessary
• Transfer knowledge and skill and encourage design-related learning outside the company

Key qualifications and skills:
• Relevant degree, qualification or recognition of prior learning based on minimum of 3-5 years in a Marketing or Brand manager role, in retail, beverages, FMCG or similar consumer-facing environment.
• Exceptional skills in the Digital Marketing space as well as in Traditional Marketing.
• Previous experience in an online/ecommerce environment highly beneficial.
• Understanding of South African retail consumers, and preferably an understanding of online consumers.
• Business acumen, data driven and numeric.
• Passion and interest in the wine industry.
• Initiative, enthusiasm, commitment to the role, and pro-activity.
• Excellent written and interpersonal communication skills.

Our Offer:
• Salary will be market-related and will depend on the candidate’s profile

Expiring: Jan 26, 2018
Founder and CEO in South Africa , South Africa

Our client is an investor in the tech business targeting African consumers.

Job description
Build a Silicon Valley-style startup in Africa! Are you a top-tier leader looking to build a disruptive business and create a lasting legacy, using technology and disciplined execution to change the way people do business across the continent?

We're looking for a FOUNDER and CEO to lead a new Pan-African service-focused startup, headquartered in Cape Town and aggressively rolling out a common model, proven elsewhere in the world, into leading African markets.
You need to be young and hungry to create something new and entrepreneurial, with a track record of leading people in frontier markets.

About the role:
The role is to drive the creation and growth of a B2B and B2B2C service-oriented startup into key African markets. Over coming months and years, the role will involve the following activities:
• Phase 1: Building on initial research, refine and detail the business model and go-to-market strategy for the startup, based on leading global examples but modified for relevance to Africa
• Phase 2: With the companies support, recruit the rest of the founding team and start the build-test-refine cycle for the business model
• Phase 3: Launch in key markets in South, West and East Africa, with headquarters and product team based in Cape Town, and sales, marketing and customer relationships teams to be recruited in each target market
• Phase 4: Drive disciplined execution and rapid growth across the continent, with frequent travel and careful talent management in each location.

Key qualifications and skills:

Required:
• Tertiary qualification of at least Bachelors level, and strong history of academic and personal accomplishment
• Experience in a frontier market (Africa, S/SE Asia, etc.) in market expansion, strategic or similar role
• Strong desire and willingness to travel to African countries frequently
• Strong people management skills, including recruiting and managing teams of varying profiles
• A thinker and innovator as well as an executor willing to get hands-on

Beneficial:
• Experience with new economy/internet
• African background and experience

Offer:
• As founder and owner, most of your long-term compensation will come from a large equity stake
• Salary will cover daily expenses and will depend on the candidate’s profile
• Some personal investment into the business is highly encouraged to get "skin in the game," but not necessarily required.

Are you interested in becoming a Founder and CEO in South Africa? Apply now at the top or bottom of our page.

Expiring: Jan 26, 2018
DSS, GIS, remote sensing specialist , Kenya

For an upcoming programme in Kenya, Mott MacDonald is currently proposing for, we are looking for a DSS, GIS, remote sensing specialist.

Background of the programme:
The Kenya Water Security and Climate Resilience Project aims to improve the water resources management of Kenya’s 6 main catchments. The current catchment plans require substantial revision, especially in relation to spatial information and strategic visioning.
The governmental agency, Kenya’s Water Resource Management Agency (WRMA), responsible for catchment plan development and implementation requires consultancy support to realise state-of-the-art knowledge and database management and to facilitate stakeholder processes for decision-making. The scope of the programme is thus to develop the capacity of WRMA in terms of tools, skills and infrastructure, to deliver on the core functions of project component “Strengthening Water Management and Planning”. This includes on-the-job development capacity building on the development of databases and new information systems, models, tools that will support WRMA’s work. The expected results of the programme are:
- A stronger WRMA institution that has strengthened capacity to carry out its core functions;
- Six integrated catchment management plans that outline the critical land and water resources development and management elements in a manner that is based on extensive knowledge-driven analysis and meets the expectations of all key-stakeholders.

Job Description
Tasks of the DSS, GIS, remote sensing specialist are, among others:
- Development of Decision Support Systems (DSS) and databases, including remote sensing and geographic information system (GIS) applications.
- Development of interactive knowledge products, like web portals with 3-D and animation visualizations and toolkits/atlases which enable users to explore catchments in a multi-dimensional perspective.
- Development of systems and applications in close consultation with various stakeholders.
- Building capacity of WRMA staff in DSS, GIS, remote sensing and interactive knowledge products.

Candidate Specification
Requirements:
- Post-graduate degree in Information DSS, remote sensing and/or GIS, or similar.
- At least 12 years of demonstrated experience with water sector data, information, knowledge and decision support bases and systems development and management, including remote sensing , GIS applications and interactive knowledge products.
- Experience in developed and developing countries.
- Experience in working in multi-disciplinary and multi-cultural teams.
- Experience of working on International Development Agency (IDA) or bilateral funded projects is preferred.
- Excellent written and verbal communication skills in English.

The expected input for this role is [FULLTIME]. The total duration of this programme is 3 years. Employment will be on freelance basis.

Expiring: Jul 05, 2016

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