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Chief Operating Officer in Kenya , Kenya

Job location: Nairobi preferred. Johannesburg, Perugia, London possible.

Chief Operations Officer Job Description
Our client is a fast-growing technology company delivering solutions to agribusinesses in emerging markets.

The COO role requires a dynamic and experienced professional to bring their expertise to the the company's C-Suite. As Chief Operating Officer you will oversee the short-term performance and execution of the commercial strategy of the company, as well as supporting the continuous development of key business units ranging from design to procurement, project management and sales and marketing.

At high level, you will oversee supply chain management, project development and execution, and take full account for budget and commercial performance. You will provide leadership to the operational team, developing and executing on operational controls and management systems, ensure effective internal communications among the global team and network of stakeholders, and work with the C-Suite and Board to develop strategy and ensure operational cost-effectiveness.

This role will offer a competitive remuneration package, management autonomy and opportunities to build and develop a dynamic and growing business in emerging markets.

Key Responsibilities of the Chief Operations Officer:
• Developing, implementing and overseeing the operational budget
• Developing organisational capabilities and improvement of systems and resources for project development and delivery
• Developing, together with staff and C level peers, sales, sourcing and delivery strategies
• Developing operational excellence in the design, management and execution of commercial cold chain projects, including sourcing, incoming and outgoing logistics, sourcing, manufacturing, certification and compliance.
• Developing, together with staff and C level peers, new business lines and service models from concept and testing to productization and scale.
• Developing and ensuring the delivery of after-sales services.
• Ensuring continuous operational performance improvement by managing changes to strategy, structure and resources
• Responsible for supplier selection, acquisition, contracting, and management both for procurement and after sales
• Manages sales, design, procurement, logistics, project management and after sales staff
• Development and oversight of ERP systems, performance monitoring and reporting standards
• Ensuring operational adherence to applicable industry practice and
• Responsible for health and safety within the Company and suppliers’ compliance
• Responsible for product and projects regulatory compliance to standards, norms and practices in the industry

Who You Are
• A strong leader who thrives in a collaborative commercial environment.
• You are analytical and thorough in your approach to problems and opportunities, and instinctively bring structure to complex situations.
• Whatever the task, you constantly strive for excellence.
• You have a proven track record of driving growth and scale in commercial operations in emerging markets.
• You have a degree in business, finance or technology with 10+ years of experience in a senior operations management role, all of which has been gained in the agriculture, cold chain logistics or technology industry.
• You have at least 5 years of experience based in a relevant emerging market, ideally in Africa.
• You have a strong knowledge and understanding of the agri-food industry.
• You are skilled in organisational development, IT systems, personnel management, budget and resource management and strategic planning.
• You have strong business and commercial acumen with track record in dealing with B2B customers and supply chain partners.
• You have strong inter-personal communication skills, public speaking experience and an ability to lead and influence at an executive level.
• Desirable: A Master’s degree in supply chain, finance, business or engineering
• An ability and willingness to travel or relocate as required for the successful execution of the job will be important.

NOTE: Only national and resident candidates will be considered.

Are you interested in becoming a Chief Operating Officer in Kenya? Apply now at the top or bottom of our page.

Expiring: Mar 05, 2020
Dutch Speaking Service Desk Agent in South Africa , South Africa

Voor een van s' werelds grootste ICT dienstverlener o.a. gevestigd in Johannesburg Zuid Afrika, zijn wij op zoek naar ICT Klantenservice Medewerkers.

Functieomschrijving:
De werkzaamheden bestaan uit het effectief en klantvriendelijk afhandelen van vragen over computerproblemen van kantoormedewerkers van een Nederlandse bank. Momenteel is onze opdrachtgever op zoek naar medewerkers die zowel de Nederlandse als de Engelse taal zeer goed beheersen. Na een gedegen training ga je aan de slag op een van de projecten van onze opdrachtgever als Helpdesk Medewerker. Je doet relevante buitenlandse werkervaring op terwijl je woont in een van de mooiste landen ter wereld!

Functiecriteria:
- Je bent serieus en houdt van avontuur
- Je bent klantgericht en beschikt over goede contactuele eigenschappen
- Je beheerst de Nederlandse taal uitstekend (schrijven en spreken)
- Je spreekt vloeiend Engels
- Je bent bereid om minimaal een jaar in Zuid-Afrika te wonen
- Je bent bij voorkeur direct beschikbaar

Bedrijfsprofiel:
- Voor onze opdrachtgever, een wereldwijd opererende ICT-marktleider, die haar Servicedesk in Zuid-Afrika heeft gevestigd, zijn wij op zoek naar kandidaten die vanuit Zuid-Afrika kantoormedewerkers telefonisch ondersteuning bieden bij het oplossen van hun computerproblemen.

Arbeidsvoorwaarden:
- Een professionele werkomgeving bij een gerenommeerd bedrijf
- Een uitgebreid trainingsprogramma
- Werkvergunning wordt geregeld
- Je wordt geholpen met het vinden van huisvesting
- Retourticket wordt vergoed
- Marktconform salaris 13.000 Rand bruto (ca. 11.500 Rand netto)

Are you interested in becoming a Dutch Speaking Service Desk Agent in South Africa? Apply now at the top or bottom of our page.

Expiring: Feb 18, 2020
Account Manager Mobility in South Africa (2x) , South Africa

Our client is an international technology company specialising in supply chain optimisation.

POSITION OVERVIEW

The Account Manager maintains and grows relationships with large customers and acquired new business in new accounts, while achieving an assigned sales and profit growth goal.

Previous, at least 3 years, experience in Solutions Sales is a must.

ROLE AND RESPONSIBILITIES

• The Account Manager is expected to retain existing business and acquire new business, while pursuing profitable growth opportunities in assigned customer accounts.
• The Account Manager is responsible for selling and supporting the firm’s complete product and service offering to an assigned set of named accounts.
• Focusing on customers with high-value, strategic growth opportunity, the Account Manager’s most important customer interactions are face-to-face meetings.
• The Account Manager is responsible for achieving an assigned sales and profitability goal.
• Conduct research to analyse customers’ behaviour (e.g. purchasing habits, trends and preferences).
• Retains and profitably grows firm volume, sales, and profitability through proactive management of assigned large-customer relationships.
• Penetrates assigned accounts by:
1. Selling new or additional products or services to current buyers; and/or
2. Finding additional buyers within the existing customer location; and/or
3. Selling additional customer locations.
• Sells the firm’s complete offering of products and services.
• Leads all aspects of the sales process, calling upon others to assist in solution development and proposal delivery, as needed, or as directed by management.
• Develops customer account plans for all assigned customers by leading a joint company/customer planning process that identifies relevant customer needs, prioritizes initiatives and company investments, and establishes a clear action plan for success.
• Proactively manages customers’ satisfaction and service delivery by anticipating potential service problems, and monitoring satisfaction.

CORE COMPETENCIES

• Must have good problem-solving, including being able to identify issues and resolve in a timely Excellent professional work standard.
• Ability to work under pressure, multitask and prioritize.
• Problem solving skills.
• Excellent time management and organizational skills.
• Attention to detail and high level of accuracy.
• Excellent communication skills on all levels.
• Strong analytical, problem solving and decision making skills to evaluate. Alternatives and provide recommendations on business issues.
• Well-developed written and oral communications skills.
• Ability to work in a team environment.
• High quality of work standards

Experience and Skill

- Proven work experience as a Commercial Account Manager
- Minimum of 3 years post matric qualification in Business or related field.
- Minimum of 3 years recent experience in a similar role.
- Knowledge of the supply chain and supply chain solutions
- Knowledge of Enterprise Mobility Products and Services
- Experience with research methods using data analytics software.
- Experience in ICT sector will be an additional advantage.
- Solid computer skills, including MS Office, web analytics.

Are you interested in becoming an Account Manager Mobility in South Africa? Apply now at the top or bottom of our page.

Expiring: Jul 03, 2019
Account Manager Media in Cape Town , South Africa

Our client is an international technology company specialising in supply chain optimisation.

POSITION OVERVIEW

 The Media Account Manager maintains and grows relationships with large & medium sized customers, while achieving an assigned sales and profit growth goal.
 Reporting to the National Sales Manager: Mobility, the Key Account Manager is expected to retain existing business, while pursuing profitable growth opportunities in assigned customer accounts.
 The Media Account Manager is responsible for selling and supporting the firm’s complete product and service offering to an assigned set of named accounts. Focusing on customers with high-value, strategic growth opportunity, the Key Account Manager’s most important customer interactions are face-to-face meetings.
 The Media Account Manager is responsible for achieving an assigned sales and profitability goal.


ROLE AND RESPONSIBILITIES

KEY PERFORMANCE AREAS (KPAS)

 The Media Account Manager is responsible for achieving an assigned sales and profitability goal.
 Retains and profitably grows firm volume, sales, and profitability through proactive management of assigned large-customer relationships.
 Penetrates assigned accounts by:
1. Selling new or additional products or services to current buyers; and/or
2. Finding additional buyers within the existing customer location; and/or
3. Selling additional customer locations.
 Sells the firm’s complete offering of products and services.
 Leads all aspects of the sales process, calling upon others to assist in solution development and proposal delivery, as needed, or as directed by management.
 Develops customer account plans for all assigned customers by leading a joint company/customer planning process that identifies relevant customer needs, prioritizes initiatives and company investments, and establishes a clear action plan for success.
 Proactively manages customers’ satisfaction and service delivery by anticipating potential service problems, and monitoring satisfaction.
 Manages assigned customers’ transition from the Business Development group during customer implementation.

CORE COMPETENCIES

 Achieves assigned sales quota.
 Meets assigned expectations for profitability.
 Establishes customer account plans that meet company standards in all assigned accounts.
 Maintains high customer satisfaction ratings that meet company standards.
 Completes required training and development objectives within the assigned time frame.
 Adhering to principles & values.
 Working with People.
 Analysing.
 Planning and Organising.
 Delivering Results and Meeting Customer Expectations.
 Following Instructions and Procedures.
 Entrepreneurial and Commercial Thinking.

Qualification & Experience

 Post-Matric qualification in Sales and Marketing or equivalent.
 Three to five years of progressive sales responsibility.
 General computer literate to at least intermediate level (Windows, MS Word and Excel).
 Must be able to communicate well internally and with customers.
 Must be highly organized and able to plan him/herself.
 SAP knowledge will be an added advantage.
 Driver’s license and own transport.
 AT LEAST 3 YEARS LABEL / RIBBON SELLING EXPERIENCE

Skills Required:

 Excellent professional work standard.
 Ability to work under pressure, multitask and prioritize.
 Problem solving skills.
 Excellent time management and organisational skills.
 Attention to detail and high level of accuracy.
 Excellent communication skills on all levels.
 Strong analytical, problem solving and decision making skills to evaluate, alternate and provide recommendations on business issues.
 Well-developed written and oral communications skills.
 Ability to work in a team environment.

Are you interested in becoming an Account Manager Media in Capetown? Apply now at the top or bottom of our page.

Expiring: Jul 03, 2019
Managing Director in Côte d'Ivoire , Ivory Coast

Job Title: Managing Director PAIX Côte d’Ivoire
Country: Côte d’Ivoire
Reporting to: Chief Executive Officer

About PAIX:
PAIX Data Centres is a Pan-African provider of cloud- and carrier-neutral colocation data centre services and is headquartered in Amsterdam, The Netherlands. PAIX was founded in 2016 by a team of data centre, telecom industry and investment professionals with a track record in the African market. In their data centre operations, they aim to offer a leading global quality service level to their national and international customer base across the African continent.

For their office in Abidjan they are looking for a Managing Director to drive their strategic expansion and grow their business in Côte d’Ivoire (Ivory Coast).

Scope of the position:
The Managing director Côte d’Ivoire (Ivory Coast) is responsible for the local country P&L and country operation, inclusive but not limited to, finance, HR, Sales, Marketing and Operations with a view to achieving maximum return on investment and economic success that is in line with the overall company strategy. He/ She will work closely with the Senior Management Team in South Africa and Europe, and lead the local management team by providing strategic direction for the country office and ensuring it is aligned with PAIX’s overall business strategy.

Key responsibilities:
• Provide strategic direction for local country organization
• Manage effectiveness of local teams
• Manage financial and operational local country organisation
• Ensure optimal functioning of sales & marketing processes
• Maintain full overview of local operations
• Adherence to local regulations

Qualifications & Work experience:
• University degree in Business, Finance and/or Marketing.
• 6+ years of experience in Finance, Business Development and/ or Sales in a corporate organisation.
• Experience in supervising personnel and managing budgets is required.
• Management experience in a Director role is an asset.
• Experience in a telecommunications or technology company would be an advantage.
• Experience working in Côte d’Ivoire (Ivory Coast) is preferred.

Core competencies:
• Ability to develop effective & sustainable business strategies in order to grow the country organisation.
• Ability to provide leadership and direction to local teams and to build, motivate & develop individual team members to achieve business targets.
• Strong entrepreneurial and networking skills with a view to maximising results and building long-term customer relations.
• Ability to deliver the highest level of customer service.
• Outstanding interpersonal skills and the ability to communicate ideas and concepts clearly and convincingly.

Language skills:
Fluency in English and French is essential.

What we offer:
PAIX offers the right candidate a challenging role in a growing international organisation and the opportunity to make a meaningful contribution to our growth and ambitions. We offer an excellent salary, benefits, bonus and equity participation.

Are you interested in becoming a Managing Director in Côte d'Ivoire? Apply now at the top or bottom of our page.

Expiring: Dec 05, 2018
Help Desk Agent in South Africa (Dutch Speaking) , South Africa

Voor een van s' werelds grootste ICT dienstverlener o.a. gevestigd in Johannesburg Zuid Afrika, zijn wij op zoek naar ICT Klantenservice Medewerkers.

Functieomschrijving:
De werkzaamheden bestaan uit het effectief en klantvriendelijk afhandelen van vragen over computerproblemen van kantoormedewerkers van een Nederlandse bank. Momenteel is onze opdrachtgever op zoek naar medewerkers die zowel de Nederlandse als de Engelse taal zeer goed beheersen. Na een gedegen training ga je aan de slag op een van de projecten van onze opdrachtgever als Helpdesk Medewerker. Je doet relevante buitenlandse werkervaring op terwijl je woont in een van de mooiste landen ter wereld!

Functiecriteria:
- Je bent serieus en houdt van avontuur
- Je bent klantgericht en beschikt over goede contactuele eigenschappen
- Je beheerst de Nederlandse taal uitstekend (schrijven en spreken)
- Je spreekt vloeiend Engels
- Je bent bereid om minimaal een jaar in Zuid-Afrika te wonen
- Je bent bij voorkeur direct beschikbaar

Bedrijfsprofiel:
- Voor onze opdrachtgever, een wereldwijd opererende ICT-marktleider, die haar Servicedesk in Zuid-Afrika heeft gevestigd, zijn wij op zoek naar kandidaten die vanuit Zuid-Afrika kantoormedewerkers telefonisch ondersteuning bieden bij het oplossen van hun computerproblemen.

Arbeidsvoorwaarden:
- Een professionele werkomgeving bij een gerenommeerd bedrijf
- Een uitgebreid trainingsprogramma
- Werkvergunning wordt geregeld
- Je wordt geholpen met het vinden van huisvesting
- Retourticket wordt vergoed
- Marktconform salaris 10.700 Rand bruto (ca. 9.425 Rand netto)

Are you interested in becoming a Help Desk Agent in South Africa? Apply now at the top or bottom of our page.

Expiring: Aug 20, 2018
Intermediate C# Developers in South Africa , South Africa

Our client requires the skills of technical Intermediate or Senior C# Developers. There are a number of project opportunities for technically strong C# technologists within this environment in Johannesburg. All applicants have to complete and pass their technical test in their application. This is the first challenge that they ask potential candidates to undertake. The test is very technical with a strong theoretical component.

Technical knowledge for Intermediate C# Developer:
* Working Knowledge of web services and net pipe services for .Net - WCF
* Working knowledge of configuration of service hosts and service endpoints for .Net – WCF
* Working knowledge of .Net ASP and basic setup of web applications
* Ability to write simple unit tests

Qualifications:
* B degree or diploma or related qualification
* Matric Maths on higher grade
* Essential attributes and technologies
* 2-5 years of C# 3.5 experience
* Knowledge of CSS
* Solid HTML / XML
* MSSQL DBMS 2008 or 2005
* Basic interaction and understanding of best practices of SQL

Soft skill:
* Flexible and able to work under pressure
* Ability to prioritise work
* Team player
* Assign work
* Sound analytical and problem solving skills
* Effective verbal and written communication within team and client

Package offered:
*Market related Cost to Company package based on experience and technical expertise.
* Upto SAR 700k per annum gross
* Work permit is arranged and paid for
* Location

Our client delivers project based solutions to a variety of their clients in different industries. Their staff are based at the project locations. Some are based at their head office in Johannesburg. The location of the vacancy is therefore not a guarantee as new projects may arise at any time.

Profile:
* B. degree
* matric maths higher grade

Expiring: Jun 28, 2018
Global Expansion Manager in Kenya , Kenya

Job Summary
The Expansion Manager is responsible for ensuring that BitPesa expands to new markets as quickly and efficiently as possible. This is an exciting opportunity to help take Africa’s leading digital F/X company to the next level. We’re looking for someone who loves problem-solving, operations, and exploring emerging markets! Your first new market will be Ghana. If you succeed, we will send you to other new markets, including but not limited to, South Africa and the UAE.

Key Responsibilities:

Incorporation
- Work with local lawyers and BitPesa Legal Team to incorporate new entities across Africa as efficiently as possible

Banking Relationships
- Evaluate each country’s banking relationships based on product features, fee structure, and level of customer support
- Establish banking relationships and open up bank accounts in each new jurisdiction

Infrastructure Relationships
- Evaluate each country’s potential payment provider relationships based on product features, fee structure, and level of customer support
- Establish new payment provider relationships
- Negotiate and renegotiate commercial agreements

Go-to-Market Strategy
- Execute an on-the-ground assessment of the market demand for BitPesa’s services and make recommendations to the Heads of Sales and Marketing

Key Performance Indicators:
- Number of New Incorporations
- Number of New Banking Relationships
- Number of New Infrastructure Partners
- Lowest Cost of Sales possible

Requirements:
- University Degree, ideally in Business and/or Operations
- At least 5 years experience in Operations, ideally in the financial services or payments industry
- Entrepreneurial, self-driven, initiative-taker
- Excellent interpersonal, communications, and negotiation skills
- Willingness to be based in Nairobi, Lagos, or Dakar with travel around sub-Saharan Africa

Compensation:
This role can be structured either as a consultancy or as a full-time position. Compensation will be based on level of experience.

Are you interested in becoming a Global Expansion Manager in Kenya? Apply now at the top or bottom of our page.

Note: This is a job advertisement, applications will be forwarded to the employer for selection. JobnetAfrica believes all applicants should get feedback, good or bad, but are not further involved in the recruitment for this particular vacancy.

Expiring: Jun 09, 2018

Expat jobs in IT

 

Information about expat jobs in IT

IT is a fast growing sector in a lot of African countries and therefore there are also relatively a lot of expat jobs in IT in Africa. This definitely goes for countries like for example Kenya, South Africa, Mauritius and Nigeria. In Kenya there is even a ‘Silicon Savanah’, the African equivalent of Silicon Valle

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