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JOB SEARCH RESULT:

Technical Help Desk Agent in Morocco , Morocco

Het bedrijf
Je komt te werken in een jong bedrijf met veel ambitie om te groeien. Er zijn al veel jonge mensen uit Nederland en België werkzaam. Het is een gezellig team waar zeker veel mogelijkheden zijn om door te groeien.

De job
Na een intensieve training van 2 weken en 2 weken mee kijken ben je klaar om aan de slag te gaan. Je bent dan in staat om klanten correct te woord te staan en ze te helpen met de hulpvraag.

De taken
- Informatie verstrekken aan klanten
- Adviseren van gebruiker over de te nemen acties om problemen te kunnen oplossen
- Reageren op inkomende verzoeken via telefoon en email
- Zorgdragen voor kwaliteit van dienstverlening naar klant
- Zorgdragen voor klanttevredenheid
- Relatiebeheer door middel van telefonisch contact

Wat bieden we:
- Basissalaris 9200 dirham, (na 6 maanden 10.200) + Bonus van 1500 dirham per maand
- Eerste 3 maanden verhuisbonus van 1500 dirham
- Na 3 maanden wordt je ticket terugbetaald
- Baangarantie
- Basis + aanvullende verzekering (ook voor je gezin mocht dit van toepassing zijn)
- Internationale werkomgeving die constant naar verbetering en vooruitgang streeft
- Na een jaar in dienst een retourticket naar Nederland of België
- Goede doorgroeimogelijkheden
- Airport transfer bij aankomst

Wie zoeken wij:
- Communicatief sterk (ervaring niet verplicht maar wel een pre).
- Vloeiend in de Nederlandse of Vlaamse taal.
- Redelijk tot goed in de Engelse taal.
- Iemand die voor minimaal 9 maanden tot een jaar beschikbaar is
- Flexibel en enthousiast

Are you interested in becoming a Technical Help Desk Agent in Morocco? Apply now at the top or bottom of our page.

Note: This is a job advertisement, applications will be forwarded to the employer for selection. JobnetAfrica believes all applicants should get feedback, good or bad, but are not further involved in the recruitment for this particular vacancy.

Expiring: Mar 08, 2019
Head of Fintech in Uganda , Uganda

Motorcycle taxis are immensely popular and serve as the lifeblood of many cities in Africa, but they are extremely unsafe and disorganized. SafeBoda is a Ugandan-based startup on a mission to make motorcycle taxis (bodas) more safe, affordable, and convenient across Sub-Saharan Africa—while providing a more meaningful and lucrative career for drivers

At the click of a button, SafeBoda provides a safe, more convenient, mobile-first transportation platform for Africa’s booming young population. On the high-frequency use of our transportation service, SafeBoda is providing value to consumers, our drivers and passengers, with additional financial services, payments and other on-demand services to keep Africa moving forward.

What we are looking for
SafeBoda is looking for a Head of Fintech to lead all payments and financial services work at SafeBoda across East Africa. We believe our team can move quicker and smarter and build value in East Africa. The person will be responsible for the strategic vision of the fintech layer of SafeBoda’s service. In particular, you will be designing and implementing a range of financial products and services for our target consumer which are the SafeBoda drivers and passengers. This will require working with a range of actors. In addition, this will be an exciting and challenging role that enables the successful applicant to play a pivotal part in identifying, testing and scaling opportunities for SafeBoda to offer access to financial products and services to millions of underbanked East Africans.

Below are key responsibilities and qualifications.

Responsibilities:
- Lead the financial services and payments offering at SafeBoda
- Manage a series of partnerships with financial institutions and partners across multiple areas
- Develop highly scalable products and lead and inspire a high-performing cross-functional team across Product, Engineering and Operations.
- Scale a team rapidly to deliver on very ambitious targets
- Support the company to ensure SafeBoda becomes a leader in fintech in East Africa

You should have:
- +5 years leading in fintech, banking, payments, tech or a similar field
- Proven leadership and ability in scaling a team
- Experience in fintech/banking/microfinance in East Africa, Uganda is a plus
- Product development experience is a plus
- Familiarity with the financial regulatory environment in Africa
- Bachelor’s degree in a business or finance related field with academic excellence
- Pro-active ability to move fast, innovate and find creative solutions
- Solid analytical skills and advanced experience of Excel
- Passionate about financial services and financial inclusion
- Excellent communication skills with the flexibility to negotiate corporate partnerships one minute and explain financial concepts to SafeBoda riders the next
- Love our product and be curious about how it works
- Live the SafeBoda values, represent the company in everything you do and constantly fly the flag.

Ready?
The need for this role is urgent, and we’d like the right candidate.

Are you interested in becoming a Head of Fintech in Uganda? Apply now at the top or bottom of our page.

Note: This is a job advertisement, applications will be forwarded to the employer for selection. JobnetAfrica believes all applicants should get feedback, good or bad, but are not further involved in the recruitment for this particular vacancy.

Expiring: Mar 02, 2019
Pre-Sales Head IMS in Kenya , Kenya

Direct Supervisor: Director - Solutions Business Unit
Supervision: Presales Consultant
Department/Group: Sales
Job Category: Senior Manager
Location: Kenya Travel Required: No
Position Type: Permanent

POSITION OVERVIEW
The position is responsible for responsible for driving solution development in Techno Brain Group through his/her team and supporting Sales teams in delivering value driven demos to customers. The ideal candidate has a strong propensity for technology, loves innovation and leading technical teams to success.

ROLE AND RESPONSIBILITIES

1. Solution Development
- Oversee the design, development and improvement of solutions by liaising with product development team.
- Plan and implement the solution development life cycle based on market/client need.
- Tailor corporate solutions based on market trends, opportunities and competitor analysis.

2. Sales team support and Corporate Positioning
- Ensure effective production of responses to Requests for Information (RFI) and Requests for Proposal (RFP)
- Collaborate with Sales teams to provide product, business and technical knowledge in support of pre-sales activities.
- Understand the go to market strategy for each product/solution and appropriately execute a sales plan with the on ground sales team.
- Promote Techno Brain as a company in the market to ensure brand recognition and awareness.

3. Leadership
- Provide strong leadership to the team through engagement
- Promote Techno Brain as a company in the market to ensure brand recognition and awareness.
- Performance Management: Manage employee performance e.g. Weekly/monthly continuous performance discussions and provision of feedback. Translate strategy into executable plans while motivating your team with clear direction by setting clear goals and KPIs each quarter.
- Succession Planning: Develop the next leadership bench in your team through identifying and working with HR in developing your team’s talent potential e.g. coach, mentor and facilitate development of direct reports.
- Behavioural Role Model: Emulate Techno Brain corporate values through your behaviour through rewarding and voicing support for good behaviours as much as you reward technical competence.
- Team Engagement: Engage their employees and manage diversity within the workplace by encouraging and personally participating in employee engagement activities.

KEY PERFORMANCE INDICATORS
- % of Customer satisfaction.
- % of new solutions developed
- % RFI/RFP responses
- Performance Management: Evidence of no. of performance conversations per week/month with individuals in team
- Succession Planning: % of high potential individuals identified for succession planning in team
- Behavioural Role Model: % of cases, warnings or issues arising from the team members
- Engagement: % of team-building activities and positive feedback received during HR Connect

PERSON SPECIFICATIONS

Academic Qualifications
- Master’s degree in related field from a recognised university;
- Bachelor’s degree in a relevant field

Professional Qualifications
- Relevant professional qualification;
- Member of a relevant professional body.

Experience
- Minimum of (8) years’ relevant experience in a similar organisation with six (2) at managerial level.
- Good market understanding of Identity Management business, exposure to trends in the African market.
- Experience in responding to Requests for information and Requests for pricing.
- Good experience in Conducting pre sales activities such as demo’s and presentations.
- Conduct regular competitor and price analysis in order to understand market trends and identify opportunities.

Are you interested in becoming a Pre-Sales Head in Kenya? Apply now at the top or bottom of our page.

Note: This is a job advertisement, applications will be forwarded to the employer for selection. JobnetAfrica believes all applicants should get feedback, good or bad, but are not further involved in the recruitment for this particular vacancy.

Expiring: Mar 02, 2019
Managing Director in Côte d'Ivoire , Ivory Coast

Job Title: Managing Director PAIX Côte d’Ivoire
Country: Côte d’Ivoire
Reporting to: Chief Executive Officer

About PAIX:
PAIX Data Centres is a Pan-African provider of cloud- and carrier-neutral colocation data centre services and is headquartered in Amsterdam, The Netherlands. PAIX was founded in 2016 by a team of data centre, telecom industry and investment professionals with a track record in the African market. In their data centre operations, they aim to offer a leading global quality service level to their national and international customer base across the African continent.

For their office in Abidjan they are looking for a Managing Director to drive their strategic expansion and grow their business in Côte d’Ivoire (Ivory Coast).

Scope of the position:
The Managing director Côte d’Ivoire (Ivory Coast) is responsible for the local country P&L and country operation, inclusive but not limited to, finance, HR, Sales, Marketing and Operations with a view to achieving maximum return on investment and economic success that is in line with the overall company strategy. He/ She will work closely with the Senior Management Team in South Africa and Europe, and lead the local management team by providing strategic direction for the country office and ensuring it is aligned with PAIX’s overall business strategy.

Key responsibilities:
• Provide strategic direction for local country organization
• Manage effectiveness of local teams
• Manage financial and operational local country organisation
• Ensure optimal functioning of sales & marketing processes
• Maintain full overview of local operations
• Adherence to local regulations

Qualifications & Work experience:
• University degree in Business, Finance and/or Marketing.
• 6+ years of experience in Finance, Business Development and/ or Sales in a corporate organisation.
• Experience in supervising personnel and managing budgets is required.
• Management experience in a Director role is an asset.
• Experience in a telecommunications or technology company would be an advantage.
• Experience working in Côte d’Ivoire (Ivory Coast) is preferred.

Core competencies:
• Ability to develop effective & sustainable business strategies in order to grow the country organisation.
• Ability to provide leadership and direction to local teams and to build, motivate & develop individual team members to achieve business targets.
• Strong entrepreneurial and networking skills with a view to maximising results and building long-term customer relations.
• Ability to deliver the highest level of customer service.
• Outstanding interpersonal skills and the ability to communicate ideas and concepts clearly and convincingly.

Language skills:
Fluency in English and French is essential.

What we offer:
PAIX offers the right candidate a challenging role in a growing international organisation and the opportunity to make a meaningful contribution to our growth and ambitions. We offer an excellent salary, benefits, bonus and equity participation.

Are you interested in becoming a Managing Director in Côte d'Ivoire? Apply now at the top or bottom of our page.

Expiring: Dec 05, 2018
Help Desk Agent in South Africa (Dutch Speaking) , South Africa

Voor een van s' werelds grootste ICT dienstverlener o.a. gevestigd in Johannesburg Zuid Afrika, zijn wij op zoek naar ICT Klantenservice Medewerkers.

Functieomschrijving:
De werkzaamheden bestaan uit het effectief en klantvriendelijk afhandelen van vragen over computerproblemen van kantoormedewerkers van een Nederlandse bank. Momenteel is onze opdrachtgever op zoek naar medewerkers die zowel de Nederlandse als de Engelse taal zeer goed beheersen. Na een gedegen training ga je aan de slag op een van de projecten van onze opdrachtgever als Helpdesk Medewerker. Je doet relevante buitenlandse werkervaring op terwijl je woont in een van de mooiste landen ter wereld!

Functiecriteria:
- Je bent serieus en houdt van avontuur
- Je bent klantgericht en beschikt over goede contactuele eigenschappen
- Je beheerst de Nederlandse taal uitstekend (schrijven en spreken)
- Je spreekt vloeiend Engels
- Je bent bereid om minimaal een jaar in Zuid-Afrika te wonen
- Je bent bij voorkeur direct beschikbaar

Bedrijfsprofiel:
- Voor onze opdrachtgever, een wereldwijd opererende ICT-marktleider, die haar Servicedesk in Zuid-Afrika heeft gevestigd, zijn wij op zoek naar kandidaten die vanuit Zuid-Afrika kantoormedewerkers telefonisch ondersteuning bieden bij het oplossen van hun computerproblemen.

Arbeidsvoorwaarden:
- Een professionele werkomgeving bij een gerenommeerd bedrijf
- Een uitgebreid trainingsprogramma
- Werkvergunning wordt geregeld
- Je wordt geholpen met het vinden van huisvesting
- Retourticket wordt vergoed
- Marktconform salaris 10.700 Rand bruto (ca. 9.425 Rand netto)

Are you interested in becoming a Help Desk Agent in South Africa? Apply now at the top or bottom of our page.

Expiring: Aug 20, 2018
Intermediate C# Developers in South Africa , South Africa

Our client requires the skills of technical Intermediate or Senior C# Developers. There are a number of project opportunities for technically strong C# technologists within this environment in Johannesburg. All applicants have to complete and pass their technical test in their application. This is the first challenge that they ask potential candidates to undertake. The test is very technical with a strong theoretical component.

Technical knowledge for Intermediate C# Developer:
* Working Knowledge of web services and net pipe services for .Net - WCF
* Working knowledge of configuration of service hosts and service endpoints for .Net – WCF
* Working knowledge of .Net ASP and basic setup of web applications
* Ability to write simple unit tests

Qualifications:
* B degree or diploma or related qualification
* Matric Maths on higher grade
* Essential attributes and technologies
* 2-5 years of C# 3.5 experience
* Knowledge of CSS
* Solid HTML / XML
* MSSQL DBMS 2008 or 2005
* Basic interaction and understanding of best practices of SQL

Soft skill:
* Flexible and able to work under pressure
* Ability to prioritise work
* Team player
* Assign work
* Sound analytical and problem solving skills
* Effective verbal and written communication within team and client

Package offered:
*Market related Cost to Company package based on experience and technical expertise.
* Upto SAR 700k per annum gross
* Work permit is arranged and paid for
* Location

Our client delivers project based solutions to a variety of their clients in different industries. Their staff are based at the project locations. Some are based at their head office in Johannesburg. The location of the vacancy is therefore not a guarantee as new projects may arise at any time.

Profile:
* B. degree
* matric maths higher grade

Expiring: Jun 28, 2018
Global Expansion Manager in Kenya , Kenya

Job Summary
The Expansion Manager is responsible for ensuring that BitPesa expands to new markets as quickly and efficiently as possible. This is an exciting opportunity to help take Africa’s leading digital F/X company to the next level. We’re looking for someone who loves problem-solving, operations, and exploring emerging markets! Your first new market will be Ghana. If you succeed, we will send you to other new markets, including but not limited to, South Africa and the UAE.

Key Responsibilities:

Incorporation
- Work with local lawyers and BitPesa Legal Team to incorporate new entities across Africa as efficiently as possible

Banking Relationships
- Evaluate each country’s banking relationships based on product features, fee structure, and level of customer support
- Establish banking relationships and open up bank accounts in each new jurisdiction

Infrastructure Relationships
- Evaluate each country’s potential payment provider relationships based on product features, fee structure, and level of customer support
- Establish new payment provider relationships
- Negotiate and renegotiate commercial agreements

Go-to-Market Strategy
- Execute an on-the-ground assessment of the market demand for BitPesa’s services and make recommendations to the Heads of Sales and Marketing

Key Performance Indicators:
- Number of New Incorporations
- Number of New Banking Relationships
- Number of New Infrastructure Partners
- Lowest Cost of Sales possible

Requirements:
- University Degree, ideally in Business and/or Operations
- At least 5 years experience in Operations, ideally in the financial services or payments industry
- Entrepreneurial, self-driven, initiative-taker
- Excellent interpersonal, communications, and negotiation skills
- Willingness to be based in Nairobi, Lagos, or Dakar with travel around sub-Saharan Africa

Compensation:
This role can be structured either as a consultancy or as a full-time position. Compensation will be based on level of experience.

Are you interested in becoming a Global Expansion Manager in Kenya? Apply now at the top or bottom of our page.

Note: This is a job advertisement, applications will be forwarded to the employer for selection. JobnetAfrica believes all applicants should get feedback, good or bad, but are not further involved in the recruitment for this particular vacancy.

Expiring: Jun 09, 2018

Expat jobs in IT

 

Information about expat jobs in IT

IT is a fast growing sector in a lot of African countries and therefore there are also relatively a lot of expat jobs in IT in Africa. This definitely goes for countries like for example Kenya, South Africa, Mauritius and Nigeria. In Kenya there is even a ‘Silicon Savanah’, the African equivalent of Silicon Valle

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