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Dutch Speaking Service Desk Agent in South Africa , South Africa

Voor een van s' werelds grootste ICT dienstverlener o.a. gevestigd in Johannesburg Zuid Afrika, zijn wij op zoek naar ICT Klantenservice Medewerkers.

Functieomschrijving:
De werkzaamheden bestaan uit het effectief en klantvriendelijk afhandelen van vragen over computerproblemen van kantoormedewerkers van een Nederlandse bank. Momenteel is onze opdrachtgever op zoek naar medewerkers die zowel de Nederlandse als de Engelse taal zeer goed beheersen. Na een gedegen training ga je aan de slag op een van de projecten van onze opdrachtgever als Helpdesk Medewerker. Je doet relevante buitenlandse werkervaring op terwijl je woont in een van de mooiste landen ter wereld!

Functiecriteria:
- Je bent serieus en houdt van avontuur
- Je bent klantgericht en beschikt over goede contactuele eigenschappen
- Je beheerst de Nederlandse taal uitstekend (schrijven en spreken)
- Je spreekt vloeiend Engels
- Je bent bereid om minimaal een jaar in Zuid-Afrika te wonen
- Je bent bij voorkeur direct beschikbaar

Bedrijfsprofiel:
- Voor onze opdrachtgever, een wereldwijd opererende ICT-marktleider, die haar Servicedesk in Zuid-Afrika heeft gevestigd, zijn wij op zoek naar kandidaten die vanuit Zuid-Afrika kantoormedewerkers telefonisch ondersteuning bieden bij het oplossen van hun computerproblemen.

Arbeidsvoorwaarden:
- Een professionele werkomgeving bij een gerenommeerd bedrijf
- Een uitgebreid trainingsprogramma
- Werkvergunning wordt geregeld
- Je wordt geholpen met het vinden van huisvesting
- Retourticket wordt vergoed
- Marktconform salaris 13.000 Rand bruto (ca. 11.500 Rand netto)

Are you interested in becoming a Dutch Speaking Service Desk Agent in South Africa? Apply now at the top or bottom of our page.

Expiring: Sep 21, 2019
Sr. Finance Manager in Ghana , Ghana

Experience required:

Must
• Chartered Accountant with +10 years' post qualification experience in te construction industry
• Strong knowledge of International Financial Reporting Standards (IFRS 15 for construction companies)
• Has experience of independent charge of accounts & finance function
• Has managed a team size of 3-4 members
• Good spoken and written communication skills & interpersonal skills

Preferred
• 2-3 years’ working experience in West Africa would be of advantage
• Familiar with local tax regulations
• Worked in construction/mining industry
• Big 4 background
• Handling banking relationships
• Experience in ERP implementation

The candidate will be responsible for:
• Heads and monitors day to day finance operations for the region
• Works towards improving policies and procedures to ensure adequate control environment is in place
• Works along the Operations Head to manage project costing
• Ensures group reporting is done to the Head Office regularly
• Interacts with statutory auditors and ensures timely closure of local annual audits.
• Mentors & guides the accounting / finance team
• Ensures compliance with local regulations.
• Assist the Group Manager – Taxes, to prepare a detailed tax planning document for the region.
• Assists the Financial Controller / CFO from time to time on any finance department related matters.
• Ensures smooth implementation of ERP system.

Reporting to: President Africa & CFO
Minimum qualifications: Chartered Accountant
Position based in: Ghana

Are you interested in becoming a Finance Manager in Ghana? Apply now at the top or bottom of our page.

Expiring: Sep 05, 2019
Branding and PR Manager in Kenya , Kenya

Job Summary
As the Branding and PR manager, you will manage BitPesa’s press image through direct and indirect relationships with media and ensure the consistency of BitPesa’s brand image. In this role, you will support the external-facing teams by positioning and communicating our brand. You’ll help accelerate the company's growth by creating thought leadership through our brand positioning. Over the next two years, our goal is establish a strong brand presence that compels trust and conversion in competitive markets. You’ll have the advantage of working closely with various stakeholders at the company including sales, executives, and human resources. You’ll solve a variety of challenging, real-world business challenges with press and branding, which will increase international brand image, improve fundraising and partnership prospects, and encourage profitable growth.

Responsibilities
- Ensure our mother brand and other product brands are aligned internally and externally with clarity among brand hierarchy
- Ensure our brands are represented authentically and clearly in all manifestations of the brand maintaining brand consistency, including on webpages and with partners
- Champion the brand internally making not only sure all elements of the company understand the brand and its goals, but also they are communicating it through correctly through their personal brands and use of collateral
- Promote the brand in ways that attract our target audience to BitPesa. This may include digital engagement through SEO or ads, more effective customer journeys, PR work, etc
- Represent BitPesa and our products in press interviews and other platforms
- Research conferences and other speaking opportunities for senior leadership and sales
- Constantly seek and implement other activities than raise our brand awareness and profit on an international scale
- Govern the brand image
- Create a process to continuously innovate and strengthen the brand, keeping it “fresh”

Activities
- Curating speaking points for press and events for executives and other representatives
- Quarterly updates of all assets including sales presentations, letterheads, etc
- Working with external PR agency to align international press needs and hitting KPI’s about types of publication and coverage
- Actively reach out to and create relationships with Pan-African and regional media, managing coverage in Africa
- Support regulatory, executives, and sales team in event collateral
- Draft press releases and brand related launch strategy for company announcements, such as funding, new products, and hiring
- Work with administration team to manage communications calendar and external speaking engagements for exec team (identify events to target and/or avoid as well as key messages to communicate)

REQUIREMENTS
- Minimum of 5 years’ experience in a relevant role, doing branding work in a B2B enterprise or an FMCG
- Experience managing relationships with numerous and complex relationships with press
- Proven track record in creating and managing brand guidelines, PR, advertising and all digital channels to attract and retain customers
- You have an eye for design and visual identity
- Have manage external agencies and setting expectations with them
- Ability to translate business needs into impactful communications with press
- Exceptional communicator (written and oral) with strong interpersonal skills, public speaking experiences preferred
- Advanced MS Office (specifically Excel) and CRM skills along with the willingness and ability to become familiar with company-specific tools/software
- Great organizational skills ensuring nothing falls through the cracks
- You’re perseverant and willing to roll up your sleeves to do whatever needs to be done
- Ability to wear many hats and the poise to navigate the fast-paced ambiguity of our growing company
- Passionate about our mission to develop innovative digital payment and treasury management solutions to help businesses scale in frontier markets
- Bachelor’s Degree

BENEFITS
- Competitive salary
- Casual work environment
- Great work-life balance
- We value autonomy
- Environmental-friendly (we try to use as less paper as possible!)
- Opportunity for growth for all our employees
…and more!

Are you interested in becoming a Branding and PR Manager in Kenya? Apply now at the top or bottom of our page.

Note: This is a job advertisement, applications will be forwarded to the employer for selection. JobnetAfrica believes all applicants should get feedback, good or bad, but are not further involved in the recruitment for this particular vacancy.

Expiring: Sep 19, 2019
Commercial Manager , Malawi

Do you want to put your know-how and skills to use where they are needed? Do you want to work abroad and experience different cultures? Then the Centre for International Migration and Development (CIM) is your ideal partner for finding a responsible position in the field of development policy. We place highly qualified staff with employers in Asia, Africa, Latin America and Europe.
Support the Agricultural Commodity Exchange for Africa in Lilongwe, Malawi, as a

Commercial Manager in the Trade Facilitation Department

We are looking for you:
The Agricultural Commodity Exchange for Africa (ACE) needs your expertise to develop its operational business division. ACE was founded 10 years ago with the aim of enabling smallholder farmers and agri-cultural producers in rural areas to participate in the economic development of the country. The Trade Fa-cilitation Department has 30 employees working on warehouse management, logistics, the processing of trading activities and the management of financing facilities, and reports directly to the ACE manage-ment. In this context, it has already been possible to establish services such as the Warehouse Receipt System, ACE Trade Platform and Market Information System . The aim is to continue to develop ACE revenue streams and grow the trade volume currently at about USD 20 million by commercialising the provision of trade and financial services and to make ACE independent of financial resources from de-velopment cooperation.

Your tasks will involve:
• Responsibility for management of the Trade Facilitation Department, including developing a business model and medium-term strategy for the department
• Implementing strategic planning in the department, in particular in the field of trade facilitation, by bringing a commercial angle to a development-oriented organisation
• Improving cooperation within the organisation and building capacity within the department
• Develop trade facilitation and commodity finance management structures and services.

Your profile:
• University degree in business administration or economics with a focus on trade, finance or a compa-rable subject that enables you to perform the tasks
• Several years of experience in international trade, specifically in relation to commodity exchanges and commodity or agricultural trade/finance
• Several years of management experience with power of attorney or proxy
• Experience in organisational development and in the development of service portfolios
• Fluent business English

What we offer:
• A varied and interesting job with a high level of responsibility in an international environment
• The opportunity to work with other organisations in the field of development cooperation
• A preparatory course ahead of your assignment abroad
• A local employment contract as an integrated expert for an initial period of two years, with an option to extend
• Attractive monthly subsidies and social security benefits in addition to your local salary

O n e p e r s o n c a n m a k e a d i f f e r e n c e
Interested?
Please submit your application using our online portal at http://www.cimonline.de. Here you will find more information on what we do and what we have to offer. If you have any questions, you can contact:

Dominik Schell
Tel.: ++49-(0)6196-7935-70
Expiry date: August 26th 2016

Special job

Expiring: Sep 29, 2016
Senior Finance Manager in Kenya , Kenya

Senior Finance Manager (6 months contract)

DESCRIPTION
Job Summary

The Senior Finance Manager performs all aspects of financial management, management and regulatory financial reporting, budget and forecasts preparation, researching accounting policies, issued and effective IFRS for BitPesa entities, in different jurisdictions and in multi-currencies. He/she will ensure the availability of all financial information required to support management and other stakeholders in strategic decision-making. The responsibilities also include ensuring monthly & annual tax and statutory reports are submitted in time, manage external audits exercise, and ad hoc projects. The role will also support business partnering and development initiatives.

This is a temporary position, with a duration of 6 months, based in Nairobi, Kenya.

Key Responsibilities
- Maintain complete books of records for the parent and subsidiaries entities reviewing all bookings and journals passed in the accounting software.
- Oversee Senior Finance Associate in book keeping and accounting functions relating to client transaction, treasury trades across entities in multi-currencies.
- Responsible for general ledger management, balance sheet account reconciliations and accounting controls for posting to the accounting software across entities.
- Provide oversight on treasury and bank statement reconciliation, reconciliation approval in multiple currencies across different countries of operations.
- Provide oversight on month end work plan, coordination, timeline management and finance/accounting concerns.
- Oversee the preparation of month end PnL, balance sheet and cashflow statement, translations and consolidation.
- Review and oversee the Inter-company/ related parties’ transactions, loans, interest expenses and reconciliation in line with the group operations guidelines.
- Provide leadership to Senior Finance Associate on volume and margin reporting, client settlement liability reconciliation, fixed asset management, depreciation, amortization, accrual and prepayment accounting.
- Experience in developing, researching, interpretation, updating implementation of accounting policies, standard operating procedures and IFRS standards issued and effective as may affect the accounting finance operations.
- Support the team in finance process automation, cost benefit analysis, accounting ratios preparation and interpretation.
- Oversee and manage the preparation of monthly, quarterly and annual budget reports, budget vs actual report preparations and variance analysis.
- Financial planning & analysis duties and commentaries as needed.
- Ensure the accuracy of regulatory budget reports and forecast.
- Monitor regulated entity capital requirements and balance sheet ratios.
- Value Added Tax, Withholding Tax, Company Income and all relevant taxes accounting and management.
- Championing tax audit and administration across entities in different jurisdiction.
- Ensuring compliance with tax and other statutory requirements in the countries we are incorporated.
- Liaising with tax consultant and regulators for tax queries resolution.
- Transfer pricing policy implementation.
- Manage and oversee individual external audit exercise.
- Work with Senior Financial Associates on delivering audit work plan and execution.
- Group consolidated audit.
- Any other duty as assigned by the Head of Finance.

REQUIREMENTS
- Bachelor’s Degree in a business administration, finance, accounting, or related field from a well recognised university.
- CPA or ACCA qualification.
- 7 to 9 years’ experience within finance/ corporate finance.
- Strong background in financial management systems with a thorough understanding of financial regulations.
- Experience working for fast-growth, rapidly-scaling companies is an added advantage.
- Strong prioritization and time management skills.
- A strong and flexible work ethic.
- Excellent communication skills.

BENEFITS
- Competitive remuneration.
- A fun and positive working culture.
- A diverse team of bright, energetic and creative individuals.
- Meaningful work by helping people living in emerging markets.
- Work in a company where your voice and ideas are heard.

Are you interested in becoming a Senior Finance Manager in Kenya? Apply now at the top or bottom of our page.

Note: This is a job advertisement, applications will be forwarded to the employer for selection. JobnetAfrica believes all applicants should get feedback, good or bad, but are not further involved in the recruitment for this particular vacancy.

Expiring: May 30, 2019
B-Force Coordinator in Nigeria , Nigeria

Company Summary

BitPesa (www.bitpesa.co) is a cutting-edge online payment platform that leverages blockchain settlement to significantly lower the cost and increase the speed of business payments to, from and within sub-Saharan Africa. BitPesa's clients range from African businesses and multinational companies paying suppliers as far as China and Dubai to international remittance companies using our API services for white-label payments to dozens of bank networks and mobile money operators across Nigeria, Kenya, Uganda, Tanzania, Senegal, and the DRC.

Our diverse team of over 60 employees spans across Nairobi, Lagos, Dakar, London and Luxembourg and includes former employees of Barclays, Credit Suisse, Wells Fargo, Moneygram, Deloitte Consulting, and PwC. We have raised more than $10 million in funding from institutional investors including Greycroft Partners, Draper Associates, Pantera Capital, and Digital Currency Group.

Our company values are Teamwork, Excellence, Flexibility/Creativity, Integrity, and Passion.

Job Summary

The BForce Team Coordinator is responsible for recruiting and managing a team of sales and marketing personnel dedicated solely to the BForce project, designed at targeting mid-level traders to use BitPesa’s cross-border payments service. The candidate will work with the existing internal sales team to draft and formulate strategies and processes required to successfully implement the BitPesa BForce project. This short-term, contractual role serves as an exciting opportunity to help solve the pain points around cross-border payments affecting the mid-level trader (import/export) segment in Nigeria. We’re looking for someone who is comfortable in a dynamic, growing startup, and equally comfortable networking with senior management and analyzing sales metrics.

Key Responsibilities:
- Conduct market research on the behavior of mid-level traders and their foreign exchange needs
- Create and execute a customer acquisition plan including but not limited to outlining a list of target segments and 3 months conversion projections
- Adhere to the process set out by the company to generate leads and acquire clients
- Recruit and manage members of the BForce Team
- Responsible for the BForce Initiative from inception to the implementation phase while meeting set target and goals
- Effectively liaise with internal and external stakeholders, when required, to provide the necessary tools needed to ensure the success of the Bforce project (working with Administrative Assistants, Account Management, or Customer Service)
- Set an example of leadership, disciplined work, and cooperative team culture

Activities:
- Develop a 3 Month Plan with specific measurable goals and targets
- Lead and coordinate the BForce team in approaching the targeted customer segment to meet, qualify and win clients
- Train the BForce Team and equip them with skills needed to successfully implement the project
- Ensure the verification of leads and registered clients collated by the BForce team before final submission
- Regularly update sales tools/CRM with the required qualification details
- Provide regular updates and progress reports to the sales and marketing team
- Develop comprehensive weekly and monthly reports on sales activities and results

Requirements:
- A mid-level professional with experience on a sales and marketing team, within a company in the Finance, E-Commerce or Telecommunications Industry
- Deep understanding of the local Nigerian Mid-Level businesses & SMEs
- Ability to understand and build business relationships with mid-level clients
- Knowledge of the local FX/payments market including but not limited to banking services, financial regulations and other service providers in the industry
- Excellent interpersonal, communication, and presentation skills
- Ability to understand clients’ needs and match to the product offering
- Creative problem solver with the ability to work independently with minimal supervision specifically when coordinating a large team to achieve results
- Ability to prioritize and focus on strategic, short-term goals
- Willingness to familiarize with company-specific sales tools/software
- Passionate about BitPesa’s mission to redefine how businesses make payments to and from Africa
- Willingness to dedicate a minimum of 25 hours/week to the role
- University Degree

Are you interested in becoming a B-Force Coordinator in Nigeria? Apply now at the top or bottom of our page.

Note: This is a job advertisement, applications will be forwarded to the employer for selection. JobnetAfrica believes all applicants should get feedback, good or bad, but are not further involved in the recruitment for this particular vacancy.

Expiring: Nov 22, 2018
Regional Project Manager Officer West Africa , Ivory Coast

For our client in Ivory Coast, we are recruiting a PMO a Project Management Officer that defines the standards for project management and the development of the business. The main purpose of the role is to make sure that projects and programs are run in a repeatable, standardized way.
In this role you are the backbone of the project management approach of the organisation and you underpin the project delivery mechanisms by ensuring that all business change in an organization is managed in a controlled way. You will support project management teams.

Based: Abidjan, Ivory Coast
Salary range: €3400- 4500 gross a month + additional benefits (no accommodation included)

Responsibilities:
• Collaborate and align with the Group PMO to continue to develop best practices in all areas of the PMO; e.g. portfolio / gate reviews, project management, reporting & analytics, IBP link, financials, etc.
• Actively coach and mentor project organization members and provide leadership in all areas of PPM practices, including to the Regional Leadership Team, ensuring that project discipline is followed throughout the business
• Provides input to IBP (Integrated Business Planning), Budgeting and business plans to reflect the project & initiative pipeline projected outcomes.
• Facilitates activities such as structured brainstorming and idea generation to drive continuous improvement in the region.
• Support the Regional business development during Annual budgets, Integrated Business Planning, Strategy formulation and 3 year Business planning
• Responsible for the Regional portfolio; maintaining an up-to-date overview of the Regional projects/initiatives portfolio status, value, timing impact and strategic fit to provide a thorough and consistent overview ensuring projects are aligned with the Group/ Business Strategy and annual Business Plan objectives
• Develop a project delivery performance culture in the organization to ensure the successful execution of projects (on time in full) and business results are realized/achieved as per the commitments.
• Provides leadership on change effectiveness when implementing process changes and support the execution of the key business projects

Requirements:
• Bi-lingual in English and French
• Bachelor’s Degree or higher in Finance or other Business related degree
• 7+ years business experience in business roles, operations, finance or any other business exposure.
• General understanding and application of principles, concepts, industry practices, and standards around business process improvements and portfolio/project management.
• Good understanding of the Project Delivery Process (PDP) and key project deliverables (e.g. Project Charter, Value proposition, Business case development, Financial modelling/ Sensitivity Analysis, Risks Management, etc.)
• Hands-on with Data/Systems - ability to fluently navigate in to systems/ slice-dice data/make reports

Are you interested in becoming a Regional Project Manager West Africa in Ivory Coast? Apply now at the top or bottom of our page.

Expiring: Aug 20, 2018
Customer Service Associate in Uganda , Uganda

Activities:

 Pre-Sales Communication
o Respond to general inquiries and answer questions about products and services
o Directs inquiries to the relevant team.
o Contribute regional content to Help/FAQ Page with procedures and steps to products and services.

 Technical Support/Troubleshooting
o Respond to customer inquiries promptly by checking emails to attend support and trade messages and receiving calls on Customer Service line
o Proactively monitor the system to ensure everything is working okay.
o Communicate to Tech Team and report when website is not working as it should
o Communicate to Finance Team to set the correct rates and complete incomplete transactions.
o Communicate to Finance Team when we are out of float
o Monitor transactions and communicate any issues to the relevant team
o Raise queries with Finance team for any transaction that have been sent to wrong accounts.

 Voice of the Customer / Product Feedback
o Provide customer product feedback and product feature requests from region to Customer Service Manager

 Analytics/Reconciliation
o Work with Finance team to reconcile old transactions

Qualifications

o University degree
o Ability to quickly address customer questions
o Good communication skills
o Ability to handle all customer temperaments
o Wise in decision making
o Ability to work independently
o Ability to pay attention to detail

Are you interested in becoming a Customer Service Associate in Uganda? Apply now at the top or bottom of our page.

Note: This is a job advertisement, applications will be forwarded to the employer for selection. JobnetAfrica believes all applicants should get feedback, good or bad, but are not further involved in the recruitment for this particular vacancy.

Expiring: Aug 23, 2018

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