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RESULTS MEASUREMENT SPECIALISTS IN KENYA (2X) , Kenya

Established in 2012 and supported by UK Aid, FSD Africa is a development agency working to strengthen financial markets across sub-Saharan Africa. We support breakthrough ideas that we believe can transform access to finance for governments, businesses and people in sub-Saharan Africa.
We design our programmes around the needs of our partners, providing a combination of investment, grants, market insights and technical assistance.

FSD Africa is growing strongly – in staff numbers, geographic footprint and funds under management. We are looking to hire two Results Measurement Specialists to join our Nairobi-based team. You will be working to implement effective measurement, demonstration of performance and adaptive management of FSD Africa’s fast-expanding programme.

Specific objectives and activities will include, but will not be limited to:
- Support FSD Africa’s project due diligence initiatives.
- Work with partners to establish and implement MRM plans.
- Manage impact studies including routine outcome monitoring initiatives.
- Support Value for Money (VfM) assessment initiatives.
- Facilitate both internal and external learning. Contribute to the review and refinement of FSD Africa’s MRM approach.
- Contribute to the review and refinement of FSDA’s MRM approach.

Applications must be received by close of business 24 April 2019.

Please note that only shortlisted candidates will be contacted.

Are you interested in becoming a Results Measurement Specialist in Kenya? Apply now at the top or bottom of our page.

Note: This is a job advertisement, applications will be forwarded to the employer for selection. JobnetAfrica believes all applicants should get feedback, good or bad, but are not further involved in the recruitment for this particular vacancy.

* Premium job

Expiring: Apr 24, 2019
Business Support Manager in Nigeria , Nigeria

Job Summary

At BitPesa, smooth processes and systems are the key to our success. We’re in need of a Business Support Manager with excellent organization skills and a personable disposition to keep us thriving. Our ideal candidate is energetic and has a natural ability to roll with the punches, being flexible to handle anything that might come their way. We are looking for a self starter who will be a strong and reliable support to company’s administrative operations, maintaining and creating procedures, communication, and safety. Not only will your outcomes allow BitPesa to achieve organizational efficiency, you will nurture the pleasant work environment our people love.

Responsibilities:
*Happiness Management-
- Analyze the level of happiness in the workplace which may involve interviewing employees to gather their views on current working conditions, employee satisfaction and productivity.
- Work with regional office heads to develop and implement policies that enable or encourage a happy working environment.
- Design and implement office policies by establishing standards and procedures; measuring results against standards; making necessary adjustments.

*Knowledge Management-
- Drive, manage, and store business expansion and administrative related information within BitPesa.
- Corporate Documentation – Ensure that corporate resolutions are updated, asset purchase are documented and documents are prepared for each jurisdiction to ensure appropriate classification and structure.
- Actively promote knowledge sharing through the organization to facilitate seamless exchange of information across systems.
- Define procedures for retention, protection, retrieval, transfer, and disposal of records.

*Administrative/Procurement Management –
- Manage the provision of administrative support to the leadership team and other employees for key meetings. This includes but is not limited to travel logistics like visas, airline tickets, transportation, accommodation, resolving travel changes/ disputes.
- Budgeting and Petty cash management - this requires implementing budgeting and financial record keeping procedures to ensure efficient coordination with the finance department, and maintains accurate information regarding the finances of the Business support and Administration team.
- Asset Inventory & Facility Management – Responsible for the management of all non-financial assets for the organization, sourcing and relocating offices, ensuring adherence to the health and safety policy.
- Ensure adequate office-related operations and provide preventive measures by identifying issues and maintain office efficiency by planning and implementing office systems, layouts, equipment procurement and other aspects of the office space/infrastructure planning.

REQUIREMENTS
- Minimum of 5 years’ experience in a similar role
- Excellent interpersonal and communications
- Strong management qualities such as strong work ethic, trustworthiness, self-confidence and the ability to delegate responsibilities
- Strong computer skills and ability to use Microsoft Package and Google tools
- Ability to work under pressure
- Ability to work among diverse cultures
- Good Project Management Skills
- Creative problem solver with the ability to work independently with minimal guidance
- Previous experience in managing, mentoring and scaling business support team is a plus
- University Degree

BENEFITS

Compensation:
This position has a competitive salary and health benefits

Are you interested in becoming a Business Support Manager in Nigeria or Kenya? Apply now at the top or bottom of our page.

Note: This is a job advertisement, applications will be forwarded to the employer for selection. JobnetAfrica believes all applicants should get feedback, good or bad, but are not further involved in the recruitment for this particular vacancy.

Expiring: May 27, 2019
Head of Fintech in Uganda , Uganda

Start date: Immediate

Who we are
Motorcycle taxis are immensely popular and serve as the lifeblood of many cities in Africa, but they are extremely unsafe and disorganized. SafeBoda is a Ugandan-based startup on a mission to make motorcycle taxis (bodas) more safe, affordable, and convenient across Sub-Saharan Africa—while providing a more meaningful and lucrative career for drivers.

At the click of a button, SafeBoda provides a safe, more convenient, mobile-first transportation platform for Africa’s booming young population. On the high-frequency use of our transportation service, SafeBoda is providing value to consumers, our drivers and passengers, with additional financial services, payments and other on-demand services to keep Africa moving forward.

What we are looking for
SafeBoda is looking for a Head of Fintech to lead all payments and financial services work at SafeBoda across East Africa. We believe our team can move quicker and smarter and build value in East Africa. The person will be responsible for the strategic vision of the fintech layer of SafeBoda’s service. In particular, you will be designing and implementing a range of financial products and services for our target consumer which are the SafeBoda drivers and passengers. This will require working with a range of actors. In addition, this will be an exciting and challenging role that enables the successful applicant to play a pivotal part in identifying, testing and scaling opportunities for SafeBoda to offer access to financial products and services to millions of underbanked East Africans.

Below are key responsibilities and qualifications.

Responsibilities:
- Lead the financial services and payments offering at SafeBoda
- Manage a series of partnerships with financial institutions and partners across multiple areas
- Develop highly scalable products and lead and inspire a high-performing cross-functional team across Product, Engineering and Operations.
- Scale a team rapidly to deliver on very ambitious targets
- Support the company to ensure SafeBoda becomes a leader in fintech in East Africa

You should have:
- +5 years leading in fintech, banking, payments, tech or a similar field
- Proven leadership and ability in scaling a team
- Experience in fintech/banking/microfinance in East Africa, Uganda is a plus
- Product development experience is a plus
- Familiarity with the financial regulatory environment in Africa
- Bachelor’s degree in a business or finance related field with academic excellence
- Pro-active ability to move fast, innovate and find creative solutions
- Solid analytical skills and advanced experience of Excel
- Passionate about financial services and financial inclusion
- Excellent communication skills with the flexibility to negotiate corporate partnerships one minute and explain financial concepts to SafeBoda riders the next
- Love our product and be curious about how it works
- Live the SafeBoda values, represent the company in everything you do and constantly fly the flag.

Ready?
The need for this role is urgent, and we’d like the right candidate.

Are you interested in becoming a Head of Fintech in Uganda? Apply now at the top or bottom of our page.

Note: This is a job advertisement, applications will be forwarded to the employer for selection. JobnetAfrica believes all applicants should get feedback, good or bad, but are not further involved in the recruitment for this particular vacancy.

Expiring: May 20, 2019
Commercial Manager , Malawi

Do you want to put your know-how and skills to use where they are needed? Do you want to work abroad and experience different cultures? Then the Centre for International Migration and Development (CIM) is your ideal partner for finding a responsible position in the field of development policy. We place highly qualified staff with employers in Asia, Africa, Latin America and Europe.
Support the Agricultural Commodity Exchange for Africa in Lilongwe, Malawi, as a

Commercial Manager in the Trade Facilitation Department

We are looking for you:
The Agricultural Commodity Exchange for Africa (ACE) needs your expertise to develop its operational business division. ACE was founded 10 years ago with the aim of enabling smallholder farmers and agri-cultural producers in rural areas to participate in the economic development of the country. The Trade Fa-cilitation Department has 30 employees working on warehouse management, logistics, the processing of trading activities and the management of financing facilities, and reports directly to the ACE manage-ment. In this context, it has already been possible to establish services such as the Warehouse Receipt System, ACE Trade Platform and Market Information System . The aim is to continue to develop ACE revenue streams and grow the trade volume currently at about USD 20 million by commercialising the provision of trade and financial services and to make ACE independent of financial resources from de-velopment cooperation.

Your tasks will involve:
• Responsibility for management of the Trade Facilitation Department, including developing a business model and medium-term strategy for the department
• Implementing strategic planning in the department, in particular in the field of trade facilitation, by bringing a commercial angle to a development-oriented organisation
• Improving cooperation within the organisation and building capacity within the department
• Develop trade facilitation and commodity finance management structures and services.

Your profile:
• University degree in business administration or economics with a focus on trade, finance or a compa-rable subject that enables you to perform the tasks
• Several years of experience in international trade, specifically in relation to commodity exchanges and commodity or agricultural trade/finance
• Several years of management experience with power of attorney or proxy
• Experience in organisational development and in the development of service portfolios
• Fluent business English

What we offer:
• A varied and interesting job with a high level of responsibility in an international environment
• The opportunity to work with other organisations in the field of development cooperation
• A preparatory course ahead of your assignment abroad
• A local employment contract as an integrated expert for an initial period of two years, with an option to extend
• Attractive monthly subsidies and social security benefits in addition to your local salary

O n e p e r s o n c a n m a k e a d i f f e r e n c e
Interested?
Please submit your application using our online portal at http://www.cimonline.de. Here you will find more information on what we do and what we have to offer. If you have any questions, you can contact:

Dominik Schell
Tel.: ++49-(0)6196-7935-70
Expiry date: August 26th 2016

Special job

Expiring: Sep 29, 2016
B-Force Coordinator in Nigeria , Nigeria

Company Summary

BitPesa (www.bitpesa.co) is a cutting-edge online payment platform that leverages blockchain settlement to significantly lower the cost and increase the speed of business payments to, from and within sub-Saharan Africa. BitPesa's clients range from African businesses and multinational companies paying suppliers as far as China and Dubai to international remittance companies using our API services for white-label payments to dozens of bank networks and mobile money operators across Nigeria, Kenya, Uganda, Tanzania, Senegal, and the DRC.

Our diverse team of over 60 employees spans across Nairobi, Lagos, Dakar, London and Luxembourg and includes former employees of Barclays, Credit Suisse, Wells Fargo, Moneygram, Deloitte Consulting, and PwC. We have raised more than $10 million in funding from institutional investors including Greycroft Partners, Draper Associates, Pantera Capital, and Digital Currency Group.

Our company values are Teamwork, Excellence, Flexibility/Creativity, Integrity, and Passion.

Job Summary

The BForce Team Coordinator is responsible for recruiting and managing a team of sales and marketing personnel dedicated solely to the BForce project, designed at targeting mid-level traders to use BitPesa’s cross-border payments service. The candidate will work with the existing internal sales team to draft and formulate strategies and processes required to successfully implement the BitPesa BForce project. This short-term, contractual role serves as an exciting opportunity to help solve the pain points around cross-border payments affecting the mid-level trader (import/export) segment in Nigeria. We’re looking for someone who is comfortable in a dynamic, growing startup, and equally comfortable networking with senior management and analyzing sales metrics.

Key Responsibilities:
- Conduct market research on the behavior of mid-level traders and their foreign exchange needs
- Create and execute a customer acquisition plan including but not limited to outlining a list of target segments and 3 months conversion projections
- Adhere to the process set out by the company to generate leads and acquire clients
- Recruit and manage members of the BForce Team
- Responsible for the BForce Initiative from inception to the implementation phase while meeting set target and goals
- Effectively liaise with internal and external stakeholders, when required, to provide the necessary tools needed to ensure the success of the Bforce project (working with Administrative Assistants, Account Management, or Customer Service)
- Set an example of leadership, disciplined work, and cooperative team culture

Activities:
- Develop a 3 Month Plan with specific measurable goals and targets
- Lead and coordinate the BForce team in approaching the targeted customer segment to meet, qualify and win clients
- Train the BForce Team and equip them with skills needed to successfully implement the project
- Ensure the verification of leads and registered clients collated by the BForce team before final submission
- Regularly update sales tools/CRM with the required qualification details
- Provide regular updates and progress reports to the sales and marketing team
- Develop comprehensive weekly and monthly reports on sales activities and results

Requirements:
- A mid-level professional with experience on a sales and marketing team, within a company in the Finance, E-Commerce or Telecommunications Industry
- Deep understanding of the local Nigerian Mid-Level businesses & SMEs
- Ability to understand and build business relationships with mid-level clients
- Knowledge of the local FX/payments market including but not limited to banking services, financial regulations and other service providers in the industry
- Excellent interpersonal, communication, and presentation skills
- Ability to understand clients’ needs and match to the product offering
- Creative problem solver with the ability to work independently with minimal supervision specifically when coordinating a large team to achieve results
- Ability to prioritize and focus on strategic, short-term goals
- Willingness to familiarize with company-specific sales tools/software
- Passionate about BitPesa’s mission to redefine how businesses make payments to and from Africa
- Willingness to dedicate a minimum of 25 hours/week to the role
- University Degree

Are you interested in becoming a B-Force Coordinator in Nigeria? Apply now at the top or bottom of our page.

Note: This is a job advertisement, applications will be forwarded to the employer for selection. JobnetAfrica believes all applicants should get feedback, good or bad, but are not further involved in the recruitment for this particular vacancy.

Expiring: Nov 22, 2018
Regional Project Manager Officer West Africa , Ivory Coast

For our client in Ivory Coast, we are recruiting a PMO a Project Management Officer that defines the standards for project management and the development of the business. The main purpose of the role is to make sure that projects and programs are run in a repeatable, standardized way.
In this role you are the backbone of the project management approach of the organisation and you underpin the project delivery mechanisms by ensuring that all business change in an organization is managed in a controlled way. You will support project management teams.

Based: Abidjan, Ivory Coast
Salary range: €3400- 4500 gross a month + additional benefits (no accommodation included)

Responsibilities:
• Collaborate and align with the Group PMO to continue to develop best practices in all areas of the PMO; e.g. portfolio / gate reviews, project management, reporting & analytics, IBP link, financials, etc.
• Actively coach and mentor project organization members and provide leadership in all areas of PPM practices, including to the Regional Leadership Team, ensuring that project discipline is followed throughout the business
• Provides input to IBP (Integrated Business Planning), Budgeting and business plans to reflect the project & initiative pipeline projected outcomes.
• Facilitates activities such as structured brainstorming and idea generation to drive continuous improvement in the region.
• Support the Regional business development during Annual budgets, Integrated Business Planning, Strategy formulation and 3 year Business planning
• Responsible for the Regional portfolio; maintaining an up-to-date overview of the Regional projects/initiatives portfolio status, value, timing impact and strategic fit to provide a thorough and consistent overview ensuring projects are aligned with the Group/ Business Strategy and annual Business Plan objectives
• Develop a project delivery performance culture in the organization to ensure the successful execution of projects (on time in full) and business results are realized/achieved as per the commitments.
• Provides leadership on change effectiveness when implementing process changes and support the execution of the key business projects

Requirements:
• Bi-lingual in English and French
• Bachelor’s Degree or higher in Finance or other Business related degree
• 7+ years business experience in business roles, operations, finance or any other business exposure.
• General understanding and application of principles, concepts, industry practices, and standards around business process improvements and portfolio/project management.
• Good understanding of the Project Delivery Process (PDP) and key project deliverables (e.g. Project Charter, Value proposition, Business case development, Financial modelling/ Sensitivity Analysis, Risks Management, etc.)
• Hands-on with Data/Systems - ability to fluently navigate in to systems/ slice-dice data/make reports

Are you interested in becoming a Regional Project Manager West Africa in Ivory Coast? Apply now at the top or bottom of our page.

Expiring: Aug 20, 2018
Customer Service Associate in Uganda , Uganda

Activities:

 Pre-Sales Communication
o Respond to general inquiries and answer questions about products and services
o Directs inquiries to the relevant team.
o Contribute regional content to Help/FAQ Page with procedures and steps to products and services.

 Technical Support/Troubleshooting
o Respond to customer inquiries promptly by checking emails to attend support and trade messages and receiving calls on Customer Service line
o Proactively monitor the system to ensure everything is working okay.
o Communicate to Tech Team and report when website is not working as it should
o Communicate to Finance Team to set the correct rates and complete incomplete transactions.
o Communicate to Finance Team when we are out of float
o Monitor transactions and communicate any issues to the relevant team
o Raise queries with Finance team for any transaction that have been sent to wrong accounts.

 Voice of the Customer / Product Feedback
o Provide customer product feedback and product feature requests from region to Customer Service Manager

 Analytics/Reconciliation
o Work with Finance team to reconcile old transactions

Qualifications

o University degree
o Ability to quickly address customer questions
o Good communication skills
o Ability to handle all customer temperaments
o Wise in decision making
o Ability to work independently
o Ability to pay attention to detail

Are you interested in becoming a Customer Service Associate in Uganda? Apply now at the top or bottom of our page.

Note: This is a job advertisement, applications will be forwarded to the employer for selection. JobnetAfrica believes all applicants should get feedback, good or bad, but are not further involved in the recruitment for this particular vacancy.

Expiring: Aug 23, 2018
Head of People Operations and Administration , Kenya

BitPesa (www.bitpesa.co) is a cutting-edge online payment platform that leverages Blockchain settlement to significantly lower the cost and increase the speed of business payments to, from and within sub-Saharan Africa. BitPesa's clients range from African businesses and multinational companies paying suppliers as far as China and Dubai to international remittance companies using our API services for white-label payments to dozens of bank networks and mobile money operators across Nigeria, Kenya, Uganda, Tanzania, Senegal, Ghana, and the DRC.

Our diverse team of 60 employees spans across Nairobi, Lagos, Dakar, London, Madrid and Luxembourg and includes former employees of Barclay’s, Credit Suisse, Wells Fargo, Moneygram, Deloitte Consulting, and PwC. We have raised $10 million in funding from institutional investors including Greycroft Partners, Draper Associates, Pantera Capital, and Digital Currency Group.

Job Summary:
BitPesa has grown from 20 to 60 employees in the past year and is seeking a skilled and professional Human Resources manager to help ensure that we recruit, retain, and develop the best talent possible! We are looking for a highly-motivated self-starter who will plan, implement, and evaluate employee relations and human resources policies, programs, and practices.

Key Responsibilities:

Recruitment, Hiring and Onboarding:
- Lead recruitment and hiring strategy, manage all aspects of applicant tracking system (ATS), interview and selection process, and relationships and communication with external recruitment partners.
- Manage full cycle recruitment process from job requisition to sourcing strategy, to phone screening candidates and interview design.
- Partner with leaders across the organization to proactively identify staffing needs and build a readily available talent pipeline.
- Design and manage employee onboarding experience ensuring new staff are equipped with the knowledge, skills and relationships to rapidly integrate into BitPesa’s culture.
- Conduct follow up and check in session with managers and new employees to ensure new employees settle into the organization well.
- Maintain employee benefits programs; recommend benefit programs to management; direct the processing of benefit claims; obtain and evaluate benefit contract bids; award benefit contracts.
- Consult legal counsel to ensure that policies and employment contracts comply with federal and state law in the different jurisdictions that the organization operates in.
- Conduct investigations; represent organization at personnel-related hearings and investigations.

HR Administration, Compensation and Benefits:
- Maintain management guidelines by preparing, updating, and recommending human resource policies and procedures.
- Maintain historical and current human resource records
- Manage Administrative Assistants in the different jurisdictions (UK, Kenya, Nigeria, and Senegal)
- Investigate accidents and prepare reports for insurance carrier. Appoint members of the safety committee. Coordinate Safety Committee meetings and act as Safety Director.

Performance & Development:
- Ensure managers set targets and goals for direct reports and coordinate mid-year and end-year performance review sessions across the organization.
- Plan and monitor development and training opportunities that deliver value to the BitPesa team.
- Implement procedures and policies for succession planning.

Requirements:
- Bachelor’s Degree
- Minimum of 5 years’ experience in Human Resource Management and Administration
- Excellent interpersonal, communications, public speaking, and presentation skills
- Ability to respond effectively to the most sensitive inquiries or complaints
- Ability to work under pressure
- Ability to work among diverse cultures
- Excellent management qualities such as strong work ethic, trustworthiness, self-confidence and the ability to delegate responsibilities
- Good problem solving skills
- Good organisational skills
- Must be able to speak and communicate in English and ideally French fluently
- Strong computer skills and ability to use Microsoft Package i.e. Word, Excel, PowerPoint

Profile of Ideal Candidate:
- You embody the values on which BitPesa is built: teamwork, excellence, flexibility and creativity, passion and integrity.
- You are passionate about recruiting high quality talent and retaining and engaging employees.
- You are self-motivated and resourceful, having a keen ability to think and act innovatively, while taking full ownership of responsibilities.
- You are able to work in a fast-paced environment displaying ambition and eagerness to learn and achieve success.
- You are personable, an active listener, and effective communicator who is capable of cultivating relationships with people of diverse backgrounds.
- You are process driven, creating structure through implementing systems and procedures.

Compensation:
This position has a competitive salary and full health benefits.

References:
Shortlisted candidates must be willing to provide a minimum of two references.

Are you interested in becoming a Head of People Operations and Administration in Kenya? Apply now at the top or bottom of our page.

Note: This is a job advertisement, applications will be forwarded to the employer for selection. JobnetAfrica believes all applicants should get feedback, good or bad, but are not further involved in the recruitment for this particular vacancy.

Expiring: Jul 19, 2018

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