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JobnetAfrica is the name of the most reliable site for international and diaspora professionals that are looking for careers in Africa. Our platform is available for anyone looking to live and work in Africa, has done this before or still does. The international or expat jobs we offer are realistic ...

JOB SEARCH RESULT:

CUSTOMER SERVICE AGENT (DUTCH SPEAKING) , South Africa

Heb jij een voorliefde voor Kaapstad? Daar stage gelopen, op vakantie geweest, verliefd geworden of gewoon altijd al een tijd willen wonen en werken? Dit is je kans!

Voor een multinational in Oil & Gas o.a. gevestigd in Kaapstad, Zuid Afrika, zijn wij op zoek naar Customer Service Medewerkers.

Functieomschrijving:
De werkzaamheden bestaan uit het voorzien van de klant van goede service door middel van effectieve communicatie, het toevoegen van waarde voor de klant en het efficiënt oplossen van problemen.
Momenteel is onze opdrachtgever op zoek naar medewerkers die zowel de Nederlandse als de Engelse taal zeer goed beheersen. Na een gedegen training ga je aan de slag op de afdeling Customer Service als Agent. Je doet relevante buitenlandse werkervaring op terwijl je woont in een van de mooiste steden ter wereld!

Functiecriteria:
1) Je bent serieus en houdt van avontuur
2)Je hebt ervaring in Customer Service en/of in de Oil & Gas industrie
3) Je bent goed bekend met IT software (Microsoft en Internet)
4) Je bent klantgericht en beschikt over goede contactuele eigenschappen
5) Je beheerst de Nederlandse taal uitstekend (schrijven en spreken)
6) Je spreekt vloeiend Engels
7) Je bent bereid om minimaal 1 jaar in Zuid-Afrika te wonen

Uitdagingen:
1) Het nemen van de volledige eindverantwoording van de klant, zelfs wanneer de oplossing niet binnen je eigen mogelijkheden ligt
2) Het fungeren als visite kaartje voor het bedrijf ook wanneer aan de klanten wensen niet kan worden voldaan

Arbeidsvoorwaarden:
1) Een professionele werkomgeving bij een gerenommeerd bedrijf
2) Een uitgebreid trainingsprogramma
3) Werkvergunning wordt geregeld en betaald (R1 350 visum aanvraag wordt je teruggegeven op tonen van het bonnetje)
4) Markt conform salaris R17 400 per maand + 50% maandsalaris onboarding bonus op eerste betaling
5) Retourticket en accommodatie op eigen kosten
6) Je krijgt een Nederlandse buddy toegewezen die al in Kaapstad werkt
7) Vaste startdatum 01 September 2016, je krijgt een jaarcontract

Bij het solliciteren voeg ook ten minste één geschreven referentie toe. Deze hebben we nodig om je te kunnen voorstellen bij de werkgever.

Expiring: Jul 08, 2016
Chief Operations Officer , West Africa

Our client in West Africa is looking for a Chief Operations Officer.
Reporting to the Managing Director / CEO, the Chief Operations Officer will be responsible for creating and maintaining a terminal operational strategy that ensures a safe working environment, meets agreed service levels and is cost-efficient. The Chief Operations Officer is a member of the terminal senior management team and has a direct influence on the further growth and development of the terminal. He/ She oversee the operations of the organisation with a goal to meeting business goals and projections. The COO is expected to provide measurable input to the terminals business strategy within the limits of the role.

The position is responsible for:
• Setting and delivering the main operational initiatives which are within the strategy of the terminal.
• Establishing and implementing current and long-range goals, objectives, plans and policies of port operations and expansions.
• Providing leadership and direction for the Port/Terminal operations and taking responsibility for effective management and safety of all operations staff.
• Improving the quality of existing operational processes and methods on an ongoing basis, by providing input for effective local strategies for operating at optimal levels.
• Ensuring operational processes comply with HSSE policies & procedures.
• Playing a leading role in selection, negotiation and finalization of agreements with suppliers & customers including execution and maintenance of SLA’s.
• Liaising with customs agents, trucking companies, customs, port authorities, etc. to ensure that their requirements are met.
• Setting and achieving the budget for the reporting functions.
• Ensuring that the terminal adheres to the company’s Global standards on process and people development.
• Motivating, coaching and instructing all operational team members. Structuring tasks and goals, establishing efficient courses of action, setting priorities, organising information, efficiently, planning and executing daily tasks.
• Supporting programs and initiatives that emphasise incremental improvement in work process and outputs over an open-ended period of time.
• Liaising with labor unions and on behalf of the company taking part in long-term contract negotiations with labor unions. Ensuring industrial harmony with the workforce.
• Measuring and reporting on operational performance and developing plans to improve relevant key performance indicators

REQUIRED EXPERIENCE & SKILLS
• Minimum university degree in logistics, maritime and port, or process/industrial engineering.
• Completed post-graduate studies in Port and/or Terminal Management, or related business studies is desirable.
• Minimum 7-year experience in operations management roles in the port and maritime industry, manufacturing, aviation or similar.
• Solid understanding of the container shipping industry end-to-end and an ability to relate with shipping company and other associated industry managers.
• Experience in cost and productivity optimisation through process optimisation, as well as design and implementation of new operation procedures.
• Extensive understanding of modern terminal operations and terminal management systems.
• Extensive knowledge of Terminal Operating Systems
• Fluent in English and preferably also in the local language
• Experience in finance related matters, setting budgets and reporting against financial objectives.
• Ability to meet objectives while promoting a team environment and developing people.

Critical Knowledge
• Lean knowledge and leadership
• Build Effective Teams
• Problem Solver mindset
• Effective Negotiation Skills
• Conflict Management
• Effective Communication Skills
• Collaboration
• Customer Centricity
• Agility

Our client is an equal opportunity employer, and also encourages women to apply for this role.

If you are interested in this position, please apply above or below.

Expiring: Feb 25, 2020
Financial Controller in Nigeria , Nigeria

Position
Financial controller / head of finance and accounts / internal audit

Job description
Overall in charge of the accounts department, internal control, finance. Advising the management and owner on the financial strategy. Ensuring effective and efficient running of the business.
- Cost control; monitoring expenditure
- Internal control, policy creation
- Verification of documents related to inventory, payments, import and export of goods
- Verification of internal documents to ensure compliance and accuracy
- Monthly preparation of the management accounts
- Monthly reconciliation of inventories
o Spares
o Sale goods
- Finalisation of the accounts, coordinating with statutory auditors
- Handling taxation matters and related agencies
- Handling banks
- Handling insurance
- Preparation of Management Information Reports
o Export stock and status of exports
o Imports status updates
o Financial statements (e.g. cashflow statement)
o Financial projections
- Key user of the accounting package; verification that entered information is correct
- Overseeing accounts payable, receivable, payroll preparation

Requirements
- Teamleader
- Excellent accounting knowledge
- Knowledge on import and export formalities
- Internal audit experience
- Knowledge of ERP Package MS Dynamics
- Masters degree in accountancy, finance or relevant field
- Minimum of 15 years experience

Offer
- Expat benefits
o Accommodation
o SUV + Driver
o 2 flight tickets (Premium Economy) per annum
o Health insurance (excluding dental)

Are you interested in becoming a Financial Controller in Nigeria? Apply now at the top or bottom of our page.

Expiring: Dec 22, 2021
General Manager – LEAFS from Kenya , Kenya

Superfood, super healthy.

Moringa is the new superfood, but at LEAFS they take it a step further. They want to make a difference through impact. With their choices and targets they make impact through every Moringa seed sown. From production to distribution; from their fields in Kwale Country to the worldwide moringa market. Every step in the supply chain is managed by LEAFS.

LEAFS is a trustworthy partner for reliable supply of organically certified Moringa, dry powder and tea leaves. They are currently looking for a General Manager to join their team.

The ideal candidate is enthusiastic about combining organic plant growing and processing experience with a passion for people management.

Contributing to the success, means jointly creating employment opportunities supporting over thousands of families so far. LEAFS contributes to regional business and economic growth and helps overcome some of the most severe problems in the developing world like malnutrition, deforestation, impure water, and poverty.

As the General Manager you will be responsible for the efficiency and growth of the production plant. The production started from the first 100 acres of trees planted in beginning of the year, resulted in 2 million trees so far. The first harvest and processing is planned Q4 2021.

Responsibilities & Duties:
• P&L responsible for the daughter company in Kenya.
• Responsible for leading the management team, coach and set the example.
• Focus on professionalizing working processes, SOP’s and increase efficiency and productivity.
• Implement continuous improvement as way of working
• Ensure compliancy with company policies and make sure safety procedures are in place.
• Managing by walking around, checking on processes and progress
• Verify quality of product, and partner with QA to ensure all areas are in compliance with production and safety processes
• Provide management reporting towards directors in The Netherlands

Requirements:
• Minimum bachelor’s degree in agriculture, business or related
• Minimum of 5 yrs. management experience and a proven track record with (organic) crop production and / or processing
• Good people management skills with the ability to work in a multi-cultural environment
• Ability to contribute ideas on how to expand and diversify the operation
• Excellent communication skills in both local and international stakeholder management
• Entrepreneurial mindset, passion for growth
• Multi-task oriented and very well organized
• Hands-on mentality, not afraid of decision making
• Africa experience is a must
• Willing to relocate to Diani Beach area

Do you want to contribute to a healthy, strong and sustainable world through LEAFS? Apply now at the top or bottom of our page!

Expiring: Nov 17, 2021
Chief Operating Officer in Burkina Faso , Burkina Faso

Our client is company that builds sustainable food supply chains, by investing in local processing and supporting producers and farmers with their know-how in quality, organic production, certification and logistics. For their processing facility they are seeking a Chief Operating Officer (COO) to oversee the production for A to Z.
As the COO you will be part of the Executive Management team. You will directly report to the CEO and work together with the CFO and the Head of Agronomy & Sourcing. Together you will form the Executive Management of the company who is working in a highly hands-on environment.
In your role as COO you are responsible for the products from the arrival of the raw materials at the factory door to the export of the end-product. You are overseeing the cashew processing, dried mango production and the dried mango quality control. You assure that production and export planning are in line with customer expectations. In addition to that, you are responsible for the maintenance team which makes sure that machines and infrastructure are in efficient condition.
You make sure you achieve the goals and KPIs through thorough analysis, planning, and organization as well as through the development of good inter-personal relations, fact-based decision making and continuous improvement.
Responsibilities
• Production & Export planning & production data evaluation
• Realize the processing of raw cashew nuts and mango by managing productivity of staff
• Realize cost per kg targets and drive continuous improvement
• Ensure the achievement of quantity and quality targets of the plant
• Oversee food safety, certification (BRC) and safety at work
• Maintain and improve production standards in compliance with organic certification
• Continuous improvement of standard work and operating procedures, food safety and quality manual
• Make sure the full complement of processing staff is skilled, trained, and motivated
• Maintenance of machines and infrastructure
• Manage import & export logistics
• Manage relations and evaluate efficiency of external service providers
• Manage general resources and consumables
• Efficient stock management

Competencies for this position
• High managerial & organizational skills and the ability to develop people
• High interpersonal skills and strong communication skills
• Integrity & transparency
• Efficiency, planning, analytical & problem-solving skills
• Attention to detail, persistence
• Creative/innovative, “think out of the box”, hands-on, high standards, enthusiasm
• Participative leadership

Education and experience
Must haves
• Master in Engineering, Food Processing or Business or Economics
• 5-10 years’ experience in an industrial/technical environment, agro-industry and/or agro-processing
• Experience in a purchasing and logistics environment in an agricultural environment
• Ability to work in multi-cultural environment (experience in West Africa is a plus)
• Strong Excel skills and ideally experience with stock management (systems)
• Excellent verbal and written skills in both English and French

Nice to haves

• Familiarity with food safety systems like HACCP and BRC
• Familiarity with lean manufacturing and lean tools
• Experience with technical installations in agribusiness: boiler and steam systems, compressed air systems, mechanical engineering
• QHSE skills
• Having worked in an international environment or company

Are you interested in becoming a Chief Operating Officer in Burkina Faso? Apply now at the top or bottom of our page.

Expiring: Dec 01, 2021
Sales Representative in DR Congo , Congo (Democratic Republic of the Congo)

Our client active in the Food and Beverage sector is looking for a Sales Representative in order to strengthen their MEA (Middle East & Africa) sales team. The candidate should preferably be based in the Republic of the Congo or the Democratic Republic of the Congo, since there is a growing market which is crucial for our client’s export strategy based on a sustainable business philosophy.

The Sales Representative will be responsible for generating sales volumes by developing partnerships and building strong brand awareness.
Requested are also very good competences in brand management, investments and (data) analytics.

What is the challenge?
• The Sales Representative will lead and influence the sales growth plan for a number of countries in Central Africa and will contribute to put in place the company’s value management and brand marketing programs with the client’s partners and marketeers. The SP will do so by evaluating new routes into the market and finding new ones to grow the company’s portfolio. Besides, the SP will be responsible for the training of the company’s partners in order to align with them about the plans to be implemented in the respective countries.
• The SP will be reporting to the Senior Sales Manager for Southern and Central Africa.

Must-haves:
- The candidate must be living in Central Africa (preferably DRC) or is willing to relocate and must have experience in sales and/or business development in the region, although the candidate is expected to travel 30% of the time into neighboring countries.
- The candidate should hold a commercial Bachelor or, ideally, a master’s degree plus 3 – 5 years of experience in an international sales role, preferably in the FMCG.

Additional requirements
- The SR should have good financial acumen and strong marketing experience with a proven ability to build trustworthy relationships, influence people through open and relevant communication and work independently.
- Fluent in French and English; fluency in a local language is an added value.

If you are looking for a new challenge in a fast-growing and dynamic company and would like to become a Sales Representative in DR Congo, please apply at the top or bottom of our page (we kindly ask you to send your application in ENGLISH).

Expiring: Nov 26, 2021
Head of Impact and Influence , Zimbabwe

Our client works with communities to develop ingenious, lasting and locally owned solutions for agriculture, water and waste management, climate resilience and clean energy.

We have partnered up with them, and we are seeking a Head of Impact and Influence cq a natural leader, who can build out and change ambition maps and identify potential partnership and funding opportunities. If you are passionate about helping people find solutions to some of the world’s toughest problems, keep reading!

The ideal candidate is able to articulate the organization’s strategy and change ambitions, by building strategic partnerships with governments, donors, NGOs, and originate, design and develop innovative programmes to achieve these ambitions. As a member of the Zimbabwe senior management team, you will collaborate closely with senior colleagues to ensure integration of approaches, as well as building capabilities of other staff.

What we expect from you:
- At least 5 years relevant working experience in the NGO business development field in Zimbabwe / Southern Africa with knowledge and understanding of poor rural communities
- A Master’s degree in Development studies, Agriculture or related field
- Ability to understand and articulate energy, smallholder agriculture and climate resilience development priorities of Zimbabwe
- Ability to engage externally and open doors to strategic partnerships and funding
- Excellent proposal writing, presentation and communication skills
- Fluent in English and authorized to work in Zimbabwe

You can expect:
- An attractive basic salary + benefits
- Open communication
- To work with an inspiring and passionate team
- Continuous learning

Should you be interested in this offer, please apply and we will get back to you asap.

Expiring: Oct 04, 2021