ABOUT EXPAT JOBS AT Danish Refugee Council (DRC)


Danish Refugee Council (DRC)


The Danish Refugee Council (DRC) is a private, humanitarian organization covering all aspects of the refugee cause.

The aim of the organisation is to protect refugees and internally displaced people (IDPs) against persecution and to promote durable solutions.

Danish Refug...

JOB SEARCH RESULT:

Area Programme Manager in Nigeria , Nigeria

Danish Refugee Council (DRC) is a Danish international non-governmental organisation, which promotes and supports durable solutions to the problems faced by refugees and internally displaced people all over the world. DRC is present in more than 30 conflict territories around the world assisting displaced people with shelter, food, income generating activities, and wide range of other assistance. It is of utmost importance for DRC to work in compliance with the DRC Accountability and Quality Management system and national legislations. Smooth, reliable and effective operational systems are preconditions for DRC to maintain its position as a trustworthy and reliable partner for our donors and an accountable organisation towards our beneficiaries.

DRC has been operating in the West Africa region for over 15 years, running a combination of emergency, livelihood, protection and advocacy programmes through Country Offices (COs) Guinea, Liberia, Ivory Coast, Mali, Burkina Faso, Niger, Nigeria and a Regional Office (RO) in Abidjan. DRC has 17 offices and more than 500 staff members across the WA region.

DRC started operating in Nigeria in 2015 where plans to run a combination of emergency, livelihood, WASH, protection and advocacy programmes has been set. DRC currently has offices in Abuja, Yola, Mubi and planning to run an office in Adamawa, besides 50 staff members subject to increase in near future.

The position
DRC is looking for a driven, pro-active and innovative Area Programme Manager (APM) who can take on responsibility for a broad range of interesting emergency and stabilization/recovery programmes. This role will be crucial in the delivery of DRC’s integrated emergency response packages, engaging actively with and managing cross-sectorial activities with the DRC Protection, Livelihood, WASH/Shelter, Food Security and M&E teams. The duty station will be Mubi ( State), where the Program Manager will supervise and coordinate a range of activities across rapid emergency response to first and second line emergency response, through towards stabilization and recovery.

The role includes assessment (RNA, RPA, MSA) and response teams, in close linkage with the M&E Unit, under the overall leadership of the Area Manager, and Adamawa State and technical relationships with Protection Coordinator, Food Security Manager, WAHS/SNFI Manager, M&E Coordinator and Livelihood Coordinator. The position will have a key role in the field-level management of cross-sector teams, initially providing gap filing role for technical managers who are staying away from , but in the medium to long term taking over full management responsibility for all projects in the state. Establishing local networks to ensure information about humanitarian needs is shared in an effective, timely and protection-sensitive manner. The APM will be responsible to ensure effective data collection, community engagement, production of reports and data from assessments and effective communication on the results to enable rapid responses to urgent and ongoing humanitarian crises across broad geographic areas. The APM will also be key in ensuring a close link to the Safety Unit to discuss new locations and ensure appropriate measures are taken for access and safety on assessment and response missions. The APM also be key in ensuring a close link to supports’ teams at Mubi base level to discuss all the finance, logistics, procurement and human resources related issues.

Responsibilities:
Immediate Scope of Role:
• Directly line manage Food security, WASH and Shelter Teams in Mubi, Adamawa State
• Plan daily, weekly and monthly tasks of the livelihoods and M&E teams
• Follow-up file implementation to ensure planned activities are deliver with the best quality
• Organize and implement PDMs and other relevant programme assessments
• Compile monthly and quarterly implementation reports
• Budget expenditure planning for department of coverage
• Support the Area Manager and HoP to expand DRC programme portfolio in Adamawa State through various fund-raising initiatives including concept and proposal development

Medium to Long Term Scope of the Role:
Multi-sectorial / rapid needs assessments:
• Monitor the humanitarian situation in the areas of operation and contribute to the prioritization of areas of intervention;
• Compile, review and disseminate multi-sectorial assessment reports internally and externally;
• Present summary results of multi-sectorial assessments during external coordination meetings as requested by the EC;
• Supervise the conduction of RA, MSA and RPA remotely and in the field, depending on security situation and needs;
• Oversee development and correct implementation of tools and methodologies for assessments;
• Suggest improvements to the tools and methodologies depending on context and field-testing.

Program management:
• Ensure effective community engagement and safety analysis for responses according to needs identified in protection, Food security, WASH/Shelter, Protection and M&E, while linking with other sectors within DRC (AVR/MRE and NTS);
• Ensure appropriate selection of beneficiaries or areas to be targeted following technical methodologies defined by relevant Coordinators and with the agreement/support of local communities.
• Ensure appropriate implementation of the activities in the four (4) sectors under his/her responsibility:
- Food Security: general food distribution and blanket supplementary feeding program.
- WASH/Shelter: water points and sanitation facilities construction and operational maintenance, hygiene Kits’ distribution and hygiene promotion.
- Livelihood: SME development, Cash Transfer, Community based agriculture production and poultry farming.
- Protection: identification/referral/follow-up of cases with specific vulnerabilities, trainings on protection mainstreaming, community-based protection initiative.
- Ensure appropriate M&E support is provided to the programme
• Work closely with all the supports teams in Mubi and Yola base level (Logistics, Procurement, HR and Finance) to ensure that the required means are available on time to implement activities following established workplan.
• Be the focal point for interacting with other programs/activities implemented in Adamawa State level;
• Liaise with the Protection Coordinator, WASH/Shelter- Coordinator, Livelihoods Coordinator, Food Security Coordinator and M&E Coordinator to get required technical inputs to match good quality standards for the respective activities under his/her responsibility.

General Management:
• Line manage national staff, conducting performance reviews, setting objectives and ensuring expected performance criteria are met;
• Adapt the team structure according to needs, resources and capacities if required, with support technical coordinators as required.
• Develop job descriptions and recruit qualified staff (national) for the relevant position under Programme sector
• Ensure high quality project implementation in accordance with donor and DRC regulations as well as in line with agreed log frames/indicators, budgets, procurement plans, and work plans;
• Review BFUs regarding activities/projects under his/her responsibility and check the good budget allocation of the related costs. Update Budget tracking tools and update the area Managers on burn-rate with clear work plans to the end of the Project

Coordination:
• Ensure monthly program review with Area Managers and Coordinator in terms of Budget (BFU/TDL), activity plan review, lesson learnt including planning forecast for the next period
• Attend coordination meetings in Mubi and Yola as necessary or as specified by the Area Manager and Coordinators.
• Pro-actively coordinate with other NGOs working in areas of intervention in Adamawa State
• Support field staff to develop contacts and coordinate closely with stakeholders including local authorities, security actors, community representatives and CBOs where relevant to establish supportive networks and channels of communication.

Safety, Access and Logistics:
• Work closely with the Safety Unit to share local contacts, to ensure appropriate security plans for field missions are in place, and to discuss support needs for new areas of intervention;
• Develop contact networks in area of operation for coordination on alerts, assessments and responses;
• Contribute to Access and Safety SOPs;

Monitoring, Accountability and Reporting:
• Ensure that all activities are included in project M&E plans and supervise the implementation. Ensure key lessons learned are incorporated in new project proposals.
• Make recommendations to the Area Manager and the Coordinators on improvement of response relevance, efficiency, appropriateness, timeliness and accountability
• Oversee the implementation of recommendations in order to ensure continuous improvement of interventions;
• Ensure correct application of accountability, protection and age, gender and diversity-related protocols during assessments and implementation of activities through training and updating of protocols and methodologies;

• Maintain close links with M&E Coordinator for the assessments and responses;
• Include the participation of beneficiaries and communities, particularly those most vulnerable or at-risk, in all stages of the project cycle where appropriate.

The responsibilities listed in the Job Description are not exhaustive and may be readjusted according to operational needs but will remain in line with the overall purpose of the role.

To be successful in this role we expect you to be honest, able to manage a team, strongly motivated by humanitarian work, disciplined and team-oriented.
Experience and technical competencies: (include years of experience)

Requirements:
• Degree in Sociology, international development, economics or management from a reputable or recognize University.
• Minimum 5 years of working experience in Managing program in humanitarian context and experience in complex emergencies and high-security environments
• Experience of access management in a high-security context, demonstrated ability to liaise with a variety of stakeholders in a professional and adaptive manner, including security actors and local authorities.
• Working experiences with at least 3 of the 4 sectors to be covered by the position (Food Security, M&E, Livelihood and Protection).
• Master degree in social sciences or in any of the technical sectors to be covered by this position (internal development, Food Security, WASH, Shelter & NFIs and Protection).
• Solid experience in staff management in a cross-cultural environment required
• Strong experience in conducting large scale distributions in remote locations with limited humanitarian presence
• Proven ability to build external relationships with diplomacy, tact and professionalism in a complex and demanding environment.
• Proficiency in common computer packages and financial software i.e. Word, Excel, Power point etc.
• Must show ability to work in an isolated and challenging environment.
• Strong reporting, report-writing and assessment skills.

Desirable:
• Flexible & willing to work in a remote setting & to travel to other field locations.
• Previous working experience as Program Manager for multiple sector
• Fluent written and spoken English
• Understanding of Nigerian context and local dynamics is desirable

In this position, you are expected to demonstrate DRC’ five core competencies:

Striving for excellence: You focus on reaching results while ensuring an efficient process.
Collaborating: You involve relevant parties and encourage feedback.
Taking the lead: You take ownership and initiative while aiming for innovation.
Communicating: You listen and speak effectively and honestly.
Demonstrating integrity: You act in line with DRC’s vision and values.

Conditions
Availability: As soon as possible
Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for Expatriates; please refer to www.drc.dk under Vacancies. This position will be placed at Employment Band – M. F2).
Contract length: One-year contract
Designation of Duty Station: Mubi, Adamawa state. Non-family Duty station

Are you interested in becoming an Area Programme Manager in Nigeria? Apply now at the top or bottom of our page.

Note: This is a job advertisement, applications will be forwarded to the employer for selection. JobnetAfrica believes all applicants should get feedback, good or bad, but are not further involved in the recruitment for this particular vacancy.

Expiring: Mar 14, 2019
Camp Manager in South Sudan , South Sudan

We are looking for highly qualified, self-motivated Camp Manager who is able to work with diverse teams of both national and international staff as well as local government authorities, UN agencies, I/NGOs and other partners under difficult, stressful and sometimes insecure conditions.

Who are we?

Danish Refugee Council (DRC) in conjunction with Danish Demining Group (DDG) has been operating in South Sudan since 2005 initially concentrating on providing safe and supportive conditions for refugees returning from neighboring countries after the Comprehensive Peace Agreement was signed.

In 2012 - 2013, DRC opened its operations in Upper Nile and Unity States to respond to the large influx of refugees coming from Blue Nile State and South Kordofan (Sudan). In addition to the refugee response and since 2014, DRC has been then actively engaged in responding to the humanitarian needs of IDPs affected by the internal conflict through the provision of integrated approaches.

With a total of 450 national staff, 50 expatriate staff, we are currently implementing multi-sectorial interventions through the provision of humanitarian services focused on CCCM, Protection, SGBV, FSL, Shelter and Infrastructure to both internally displaced persons and refugees across 5 field sites (Ajuong Thok, Bentiu, Maban, Malakal and Aburoc).

Purpose of the post

The camp manager is responsible for Coordination of Assistance and General services delivery at camp level. S/he ensures the establishment of effective and representative camp governance structures and promotion of beneficiary participation in decision making and implementation of camp affairs; ensures sound information management incorporating monitoring and feedback systems; facilitates effective communication with camp population, and oversees operation, care and maintenance of relevant camp infrastructure

Responsibilities:

PROMOTE BENEFICIARY PARTICIPATION IN CAMP AFFAIRS

- Create awareness to the population on democratic representation and facilitate elections of camp leaders and representatives.
- Facilitate establishment of camp committees whose members are representative of the camp population, with a specific technical or cross-cutting sector focus and cutting across agencies: Protection, -Shelter, WASH, etc. and ensuring that representation takes into account Persons with Special Needs –Elderly, Women at risk, Youth, Living with Disabilities, etc
- Facilitate and coordinate formal meetings and dialogue sessions with both community representatives and elected leaders.
- Ensure the organizing of different community sectors in the camp to facilitate and address needs of the affected population (Womens Group, Safety and Security, Youth Groups, Education, Elderly etc.)
- Develop the capacity of camp leaders, committee members and Interest groups through training, Focused Group discussions, peers sessions and dialogue sessions.
- Ensuring that camp management feedback procedures and complaints mechanisms are in place, and forums are conducted for the camp population.

PROMOTION AND FACILITATION OF CAMP SERVICES

- Facilitate the establishment of and support the running of Youth Recreational Activities including sports.
- Promote and facilitate community development and enjoyment Cultural Activities
- Facilitate peace and reconciliation initiatives among camp residents and/or camp residents and host community.
- Coordinate in General Food and NFI distribution as may be required
- Facilitate communities in conducting peaceful burials for their departed family members and loved ones.
- Facilitate community celebration and enjoyment of global events and public events
- Encourage community self -sustenance through neighbourhood watch schemes, care groups for persons with specific needs andpromotion of Income Generation Activities
- Facilitate that Referral System (example Health, SGBV, General Protection etc.) by other sectors/partners are shared amongst the camp population and camp management team for better work collaboration and response.

MONITORING AND COORDINATION

- Ensure gaps in assistance to beneficiaries are filled and avoid duplication of activities by conducting regular and systematic monitoring of service delivery in the camp, drawing the attention of stakeholders and partners to overarching needs.
- Conduct service monitoring across sectors in the camp to gain and share a holistic understanding of services and standards in the camp.
- Advocate for the adherence to agreed minimum standards of services among stakeholders and partners.
- Identify and formalize roles and responsibilities between agencies providing services in the camp as a crucial function to addressing gaps and helping to avoid misunderstandings.
- Reporting to and coordinating with the CCCM Lead sector UNHCR and to DRC CCCM Technical Coordinator
- Lead the monthly partners/stakeholders coordination meetings.

MANAGING INFORMATION AND FACILITATING COMMUNICATION

- Receive, conduct and/or facilitate registration of new arrivals in the camp (or validation of existing residents) in order to provide baseline information on the characteristics of the population to inform, additional assistance programmes and the effective coordination of distributions.
- Liaise with Protection Department to identify and register people with special needs (child headed families, unaccompanied orphans and minors, the elderly, people living with disabilities, etc.) in order to facilitate their timely and convenient access to services.
- Liaise with CCCM Sector Lead, UNHCR and Local Authorities in establishing and maintain an up to date camp population database reflect births, deaths, arrivals, departures and other fluctuations in the population.
- Operate information dissemination boards and other channels of communicating information between agencies and the camp residents.
- Coordinate with other camp partners including Inter-news radio on dissemination of public announcements and messages.
- Conduct a monthly Sites Profiling to be shared to partners and stakeholders

CAMP PLANNING AND MAINTENANCE OF CAMP INFRASTRUCTURE

- Oversee the installation and/or maintenance of DRC operated structures such as reception centres, community centres, access bridges, and play grounds.
- Liaise with Shelter Sector in site planning and demarcation of residential blocks and institutional facilities such as schools and hospitals. Where another agency is responsible for general infrastructure development such as civil works, drainage and waste disposal facilities, roads and institutional facilities, the camp manager shall liaise with the counterparts in planning.
- Coordinate with UNHCR and the Local Government department on Environmental protection matters in and around the camp.

ADMINISTRATIVE, FINANCE AND PROCUREMENT FUNCTIONS

- Supervise camp management team of contracted staff, refugee incentives and casuals, ensuring effective staff deployment, performance planning and appraisals staff line manages (Senior Officers)
- Disburse and track expenditure of camp management budget component, flagging any over and under expenditures in a timely manner.
- Prepare project procurement plans and order for materials in a timely manager.
- Manage casual staff contracts and camp service contracts.
- Prepare and submit consolidated monthly workplan of the team to the Area Manager copied CCCM Coordinator
- Provide in-puts in the monthly reports to the donor
- Provide in-put in the development of the project proposals.
- Capacitate through mentor, coaching and training the camp management team on CCCM.
- Coordination with counterparts in other NGOs and UNHCR, Government agencies

Experience and technical competencies

- At least 4-5 years camp management experience of which at least 2-3 years should be at international level and in South Sudan or in geographic and a conflict context similar to South Sudan
- Excellent human resource management skills, interpersonal skills, cross-cultural communication and ease in managing a multi-ethnic team. Patience and understanding to work with and grow the capacity of national staff.

Education

- Post-graduate degree in political/Social Sciences, Management, development studies, International development or equivalent degree qualifications;
- Undergraduate with extensive experience could substitute
- Ability for rapid analysis of very complex issues, strong decision-making, and translation of programmatic learning and priorities into operational strategies
- Experience delivering programs to tight deadlines
- Experience with budget management and procurement planning
- Experience with systems and concepts for monitoring and evaluating project performance
- Good Computer and IT skills. fluency in written and spoken English with excellent writing skills
- Ability and willingness to work in an emergency setting in remote and isolated location with ever changing security scenarios
- Good understanding of SPHERE Standard e.g. Shelter, WASH, NFI and SGBV guidelines
- Knowledge of local governance in post-conflict contexts, and Age, Gender and Diversity Mainstreaming and inclusion strategies
- A good understanding of the Context of Upper Nile
- Self-motivated and able to work with a minimum of guidance and supervision

Languages

- English spoken and written -advanced
- Basic Arabic –desirable;

Key stakeholders

Programme Team including Shelter & NFI, Livelihoods Manager,Protection Manager and Supply Chain Manager and Support Services Manager
External ; Refugee and Host community committees
UNHCR Sector counterparts
Counterparts in sister agencies
Government agencies
Duty Station: Maban

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for Expatriates; please refer to www.drc.dk under Vacancies. This position will be placed at level A14.

Are you interested in becoming a Camp Manager in South Sudan? Apply now at the top or bottom of our page.

Note: This is a job advertisement, applications will be forwarded to the employer for selection. JobnetAfrica believes all applicants should get feedback, good or bad, but are not further involved in the recruitment for this particular vacancy.

Expiring: Nov 22, 2018
Programme Manager in Algeria , Algeria

The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfilment of the wish to return home.

The Danish Refugee Council was founded in Denmark in 1956, and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced.

All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency.

DRC has been working in the Saharawi refugee camps (Tindouf, Algeria) since April 2016, implementing livelihood projects in all five camps: Boujdour, Smara, Ausserd, Laayoune and Dakhla. During this time DRC has develop a Business Development, Management and Employability Skills manual and has delivered training to the Sahrawi youth based on this manual.



About the job
The Programme Manager is responsible for the operational and programmatic leadership, planning, reporting, and implementation of DRC’ livelihood programme in the Saharawi Refugee Camps, ensuring adherence with DRC and donor guidelines and standards.. Your main duties and responsibilities will be:
- Planning, implementation and leadership of DRC’s livelihood programme in the Saharawi Refugee Camps, including provision of strategic guidance to programme staff on the overall objectives and strategy, ensuring consistency, quality and timely implementation of the programme.
- Develop tools and resources for the effective management of the programme, including project work plans, tasks management matrix, monthly work plans, etc.
- Support the development and implementation of strong and responsive monitoring, evaluation, accountability, and learning systems for the programme, including design and rollout of M&E tools and processes, information management systems and databases to measure programme quality and impact.
- Promote a professional environment conducive to collaboration, teamwork and professional development, upholding compliance of programme staff with applicable standards and DRC internal procedures and guidelines.
- Provide on going support and coaching, and ensure that staff and partners have the necessary capacity to fulfil their responsibilities.
- Produce comprehensive, quality and timely reports for donors, humanitarian partners and authorities.
- Representation and coordination with communities, local authorities, NGO, UN and donors
- Manage relationships, negotiations and communication efforts with other local partners and stakeholders in all phases of programme implementation.
- Ensure a high level of collaboration and coordination with other actors including other the Saharawi authorities, the Algerian government, NGOs and key UN partners, including the livelihoods working group.
- Support the effective financial management of the programme and grants, contributing to the planning and authorisation of expenditures as per existing budget, review of cash books and BFUs, and production of budget forecasts and budget revisions.
- Contribute to the procurement and management of all goods and services required for the effective implementation of the programme, including items for programme activities as well as operational support.
- Support the effective management of the project’s human resources by assisting in drafting/ reviewing ToR, coordinating staffing plans as well as administrative processes related to leave and recruitment.

About you
To be successful in this role we expect you to have at least 4 years of experience managing similar programmes in post-crisis or protracted displacement environments, including 2 years relevant experience in market-based livelihoods programming. Moreover, we also expect the following:

Required
- At least 2 years experience in the MENA region, preferably in North Africa/ Maghreb;
- Excellent knowledge of project cycle management and experience managing programmes in complex environments, including planning and delivery, coordination, representation, monitoring and reporting;
- Strong analytical and conceptual skills with a proven capacity for developing programme strategy, proposals and resources;
- Experience in managing teams, with local implementing partners and working within NGO Consortia.
- Ability to work independently, but also coordinate effectively as part of a team.
- Demonstrated excellence in oral and written communication skills required
- Experience with capacity strengthening and partnership building required.
- Familiarity with policies, procedures, and priorities of EU and UN agencies grant provisions and guidelines, including proposal formats and reporting requirements required.
- Master degree in international development studies, economics or closely related fields.
- Fluency in spoken and written English and Arabic.

Desirable
- Knowledge of Spanish would be an asset
- In this position, you are expected to demonstrate DRC’ five core competencies:
- Striving for excellence: You focus on reaching results while ensuring an efficient process.
- Collaborating: You involve relevant parties and encourage feedback.
- Taking the lead: You take ownership and initiative while aiming for innovation.
- Communicating: You listen and speak effectively and honestly.

Demonstrating integrity: You act in line with DRC’s vision and values.



We offer

Type of Contract: Expat
Contract length: 12 months
Level: A14
Designation of Duty Station: Saharawi Refugee Camps. Tindouf, Algeria
Start date: 1st of July 2018

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for Expatriates; please refer to drc.ngo under Vacancies.

Application process

All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email will not be considered.

Closing date for applications: 08/06/2018

If you have questions or are facing problems with the online application process, please visit drc.ngo/jobsupport.

For further information about the Danish Refugee Council, please consult our website drc.ngo.

Expiring: Jun 08, 2018
Monitoring, Evaluation & Learning Coordinator , South Sudan

We are looking for highly qualified, self-motivated Monitoring, Evaluation & Learning Coordinator who is able to work with diverse teams of both national and international staff as well as local government authorities, UN agencies, I/NGOs and other partners under difficult, stressful and sometimes insecure conditions.

About the job

Main task and responsibilities:
The MEL Coordinator position is responsible for advising on all aspects of its implementation, which include:

Monitoring and Evaluation
- Designing and implementation of Projects/Country M&E Plan and comprehensive toolkit that can be applied to all relevant projects with minimal adjustments.
- Oversee and improve the indicator performance tracking system in order to ensure the projects are on track, present the analysis of overall progress and performance of all projects to Senior Management Team/Extended Senior Management Team (SMT/ESMT) and follow up on action points with Area Managers and technical coordinators.
- Implementation of DRC’s global evaluation policy, leading external evaluation as well as conducting internal evaluation of projects as per MELMOP Criteria (DRC/DDG global internal M&E system), documentation of lessons learnt and management responses and ensuring that the recommendations are reflected in ongoing and new projects design.
- Provide technical support in design of qualitative and quantitative tools, collection of data in field locations including internal projects evaluation, post distribution monitoring, post relocation assessment/survey, data analysis and relevant information management systems in a timely manner.
- Capacity building, recruitment and providing technical guidance and mentorship to M&E/ information management staff in field locations.
- Generate high quality, evidence-based evaluation reports, assessment reports and lesson learning notes and technical review of the donor reports to reflect M&E/CHS findings.
- Support in proposal writing through M&E strategy/M&E Plans for the projects and in particular drafting of the Log frames.
- Represent DRC M&E at relevant donor and inter-agency meetings.

Accountability
- Periodic review of the CoCRM to improve the design in light of the current contexts/incidents
- Design and rollout Beneficiary Complaint Mechanism (BCM) in selected places on pilot basis and secure the resources through different projects to replicate the BCM in all DRC South Sudan field bases.
- Develop and coordinate the DRC South Sudan’s Humanitarian Accountability Framework and all related Core Humanitarian Standards (CHS) implementation with relevant departments/sectors to ensure that all CHS Compliance outputs and procedures are in harmony with DRCs programs and with DRC/DDG as a broader organization.

Quality Management
In light of the above responsibilities under Monitoring, Evaluation and Accountability the position has the following responsibilities in order to ensure the quality of both programs and operations.
- Design DRC-DDG South Sudan Quality Policy including Objectives and assist department heads (DCD-Program, DCD-Ops, Head of HR/Administration and CSM) to design Standard Operating Procedure documents and rollout plan.
- Conduct the compliance check in every field location (including Juba) based on SOPs and performance indicators. Prepare the field report along with suggestion for improvement.
- Maintain and improve the Indicator performance tracking system and coordinate with Area Managers, technical coordinators and other relevant departments in order to ensure that all projects are on track.
- Support DCD - Operations in conducting and presenting analysis of budget (BFUs) to ESMT on periodic and need basis.
- Compare the progress (through IPTs) and Performance (Budget analysis) for informed decision making as well as to inform the donors in time about any deviations due to contextual situation.
- Provide support to procurement and logistic department through procurement analysis on periodic basis and coordinate with DCD-Ops to design and harmonize the P&L compliance tools.
- Advise on the design of the systems, procedures and monitoring checklists in order to reduce the incidents of breaches of code of conduct based on investigation and advisory reports and monitoring the compliance level of each field area on periodic basis.
- Facilitating the Extended Senior Management Team (ESMT) meetings on monthly basis.
- Coordinate with the Area Managers to provide the monthly program and operational updates based on Field SMT meeting and include the action points in ESMT meetings to ensure active support from Juba based Program and Operational departments.
- Coordinate and Facilitate the Annual Review processes through supporting Area Managers/Sector Mangers in Situational analysis, Project portfolio and Capability factors.
- Support in the process of Result Contract (RC) and coordinate with relevant management staff for the updates of the RC objective indicators and present the progress of RC on quarterly basis.

Organizational Learning and Capacity Building
- Build the capacity of all relevant team members to develop and maintain an excellent culture/awareness on quality management, including the periodic reflection and analysis of program monitoring data.
- Support and inculcating a culture of learning across programs through consistent sharing of M&E processes, systems and tools.

About You

To be successful in this role

Experience and technical competencies: (include years of experience) :
- Master degree in international development, Human rights, International law, Business Administration, Marketing and fundraising, or any other related area
- At least four-year work experience in an international humanitarian NGO
- Previous experience in grants management
- Knowledge of main donors’ requirements (EU, ECHO, UN, USAID, SDC, etc.) and experience with services contracts would be an asset
- Experience in monitoring and evaluation of humanitarian projects
- Experience in writing and editing proposals
- Proven experience in any field related to DRC intervention in West Africa: Protection, Livelihood, etc.
- Practical knowledge of IT tools and analytical software (Excel, Word, Outlook, Sphinx, etc.)
- Mandatory mastery of English and French (Written and Spoken)
- Ability to manage a team
- Ability to work in a post-conflict area
- Ability to work under pressure
- Availability for many field missions in the country and across the West Africa region

Desired qualifications:
- Good ability to adapt and organize
- Leadership
- Ability to manage several deadlines at the same time
- Team spirit

In this position, you are expected to demonstrate DRC’ five core competencies:
- Striving for excellence: You focus on reaching results while ensuring an efficient process.
- Collaborating: You involve relevant parties and encourage feedback.
- Taking the lead: You take ownership and initiative while aiming for innovation.
- Communicating: You listen and speak effectively and honestly.
- Demonstrating integrity: You act in line with our vision and values.

We offer

Contract: 1 year contract renewable dependent on both funding and performance
Duty Station: Juba.

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for Expatriates; please refer to www.drc.dk under Vacancies. This position will be placed at level A15.

Are you interested in becoming a Monitoring, Evaluation & Learning Coordinator in South Sudan? Apply now at the top or bottom of our page.

Note: This is a job advertisement, applications will be forwarded to the employer for selection. JobnetAfrica believes all applicants should get feedback, good or bad, but are not further involved in the recruitment for this particular vacancy.

Expiring: May 09, 2018
Deputy Area Manager in Uganda , Uganda

Deputy Area Manager – West Nile

The Danish Refugee Council (DRC) is a private, independent, humanitarian organization working on all aspects of the refugee cause in more than 30 countries throughout the world. The aim of DRC is to protect refugees and internally displaced persons (IDPs) against persecution and to promote durable solutions to the problems of forced migration, on the basis of humanitarian principles and human rights. DRC works in accordance with the UN Conventions on Refugees and the Code of Conduct for the ICRC and NGOs in Disaster Relief.

In Uganda, DRC works in North, North-Western, South-Western and North-Eastern regions in a range of emergency/development situations offering support to refugees and host communities. The aim is to save lives by providing protection, offering humanitarian assistance, and creating livelihoods (for more information go to www.drc.ngo).
DRC is presently leading a Consortium of four NGOs (DRC, ZOA, Save the Children, and CEFORD) which has been selected to implement a program in Northern Uganda to support the self-reliance, resilience and social stability of displacement-affected communities, South Sudanese refugees and their host communities.

ABOUT THE JOB

The main purpose of this position is to support the support the Area Manager in the development, implementation and management of DRC's humanitarian and emergency programming objectives and strategy in West Nile.

To achieve this, the Deputy Area Manager, must demonstrate generalist knowledge of the organization’s primary sectors of intervention, including, but not limited to refugee camp management , protection, shelter, WASH, livelihoods and peace building and work collaboratively with the organization’s technical advisors, technical leads & Coordinators based in Kampala, Arua and Rhino Camp.

The Deputy Area Manager will be expected to become well versed in the policies and procedures of DRC’s support functions, including finance, administration and human resources, as well as logistics and procurement. In addition to the aforementioned programmatic and support responsibilities, the Deputy Area Manager will be tasked to take a lead role in program development, implementation coordination and representation with various stakeholders.

The position requires a high degree of responsibility, a combination of thorough emergency planning with the ability to act with flexibility and responsively, and understanding of complex organizational charts including horizontal liaising among different senior managers. The position reports directly to the Area Manager for West Nile.

KEY RESPONSIBILITIES

Emergency Programming
- Take lead in leading the emergency response actions of DRC in West Nile including proposal development, planning, resourcing and roll out and reporting.
- Develop, update and activate the DRC Uganda Emergency Response Plan (ERP) in consultation with the Head of Programs.
- Develop steps and procedures in the planning and implementation of the Emergency Response in accordance with relevant agreements and policies and procedures and ensure that activities are in line with budget lines and limitations.
- Monitor, evaluate and suggest changes and improvements in Emergency programme based on observations and discussions with the Area Manager for the emergency response.
- Provide the CD/HoP with regular update and channel issues relevant to the emergency response.
- Coordinate with both relevant internal and external actors to ensure an internally integrated approach to emergency response and mobilization of support.
- Prepare regular update/success stories on emergency response for publication on social media.
- Participate in in relevant meetings with the UN, authorities, and other actors both centrally and in all field locations of emergency activity.
- Lead the recruitment of staffing, and capacity building of staff for the emergency response.

Representation
- Support the Area Manager in representing DRC in West Nile and act on his or her behalf as requested. This includes attending all relevant forums and meetings, with the objective of making positive contributions to coordination and sector-specific fora and strengthening DRC’s position as a well-informed and responsive emergency and humanitarian actor in West Nile and Uganda.
- Identify and foster professional and constructive relationships with government authorities, specifically the OPM, and other relevant actors and stakeholders throughout West Nile.
- Coordinate the attendance to technical forums by technical leads in West Nile.

Management
- Support the Area Manager in the recruitment and daily management of all West Nile staff, ensuring positive and collaborative working relationships in line with DRC's Code of Conduct.
- Assess staff capacity and provide or recommend relevant training or coaching as needed in consultation with West Nile technical leads.
- In the absence of the Area Manager, assume responsibility for managing all day-to-day functions of the West Nile Regional office and staff, including coordination between sectors, ensuring compliance in financial procedures and budgeting, administration, human resources, logistics, procurement and security.
- Liaise and coordinate closely with DRC’s Kampala based senior management team on behalf of the Area manager as requested.
- Collaborate with the Area Manager, Field Office Team Leaders and Kampala based human resources team to ensure staff performance management processes are conducted on a regular basis.

Program Development and Reporting
- Support in the design of needs assessments to inform emergency and humanitarian program design as well as identify risks and vulnerabilities, including those related to gender, age and diversity.
- Ensure that projects and associated activities are implemented in accordance with agreed strategies, principles, implementation plans, and donor requirements.
- In collaboration with the Kampala-based M&E team, ensure the implementation of projects complies with quality standards and are monitored in accordance with pre-defined objectives and indicators.
- Work with the Area Manager, Head of Support Services and Technical Leads, to contribute to new project development, including both narratives and budgets, by coordinating and compiling inputs from other technical and support staff.
- Contribute to the strategic direction and strengthening of the West Nile program through active and ongoing participation in and contribution to strategic planning meetings and development of strategic documents, including through regular analysis of the context and humanitarian situation.
- Collaborate with field and sector staff to ensure the timely and quality delivery of all organizational and project reports, and staff contributions to organizational monitoring and evaluation requirements to ensure project quality, relevance and accountability to DRC's beneficiary populations.

Finance and Administration
- Support the Area Manager and Support Team in the development of budgets and spending plans.
- Support the Area Manager and Support Team to develop and maintain a budget overview of all projects and activities, and collaborate regularly with the Area Manager and HOSS to monitor spending and ensure the timely utilization of all grants.
- Ensure full compliance with DRC and donor financial guidelines and policies.

Procurement and Logistics
- Collaborate with the Area Manager and Logistics Team to develop and maintain procurement plans.
- Collaborate with the Area Manager to ensure logistics and procurement processes are in place and fully compliant with DRC and donor policies and standards.

Safety and Security
- Support the Area Manager in ensuring the responsibility for staff safety in the area of operation.
- Support the Area Manager in ensuring that all relevant information regarding safety, security and the context is collected, updated and shared in a regular and timely manner.
- In the Area Manager's absence, collaborate with the Kampala based Country Safety Coordinator, HOFA and Country Director to make decisions and manage security incidents at a local level.

Accountability
Guided by the DRC Program Handbook, continuously monitor and suggest relevant accountability initiatives in the field and strengthen efforts to document the impact of DRC’s activities in West Nile.

ABOUT YOU
All employees should master DRC’ five core competencies:
i. Striving for excellence: You focus on reaching results in a fast paced environment
ii. Collaborating: You lead initiatives and processes by involving relevant parties and encouraging feedback.
iii. Taking the lead: You take ownership and initiative while setting high standards
iv. Communicating: You listen to other stakeholders and staff; and you communicate concisely and persuasively
v. Demonstrating integrity: You act in line with DRC’s vision and values.

More especially we expect you to have:
- A post-graduate degree in international relations, business administration, management, human rights, social sciences or related field;
- 3 to 5 years’ experience in managing budgets exceeding 1m USD;
- 3 to 5 years’ experience in managing a large number of staff (in excess of 50 persons);
- 3 to 5 years’ experience in PCM;
- Knowledge and Working experience of various donors such as EC-ECHO, USAID, UNHCR, UNICEF, DANIDA, DFID;
- Previous experience with Non-Governmental Organization in similar/related position is an asset;
- Previous working experience in refugee response is an asset;
- Excellent command of English language.
- Good interpersonal, communication skills with proven experience in liaising with local authorities;
- Ability to work under pressure and with tight deadlines;
- A team player and the ability to work with limited supervision;
- Flexible, pro-active, and with the ability on follow through on tasks;

GENERAL

Commitments: DRC has a Humanitarian Accountability Framework, outlining its global accountability commitments. All staff are required to contribute to the achievement of this framework into the work of DRC.

Availability: 15th May 2018
Duty station: Arua with frequent travel to field locations,
Reporting: Reports to Area Manager based in Arua with direct support from HoP & Regional Emergency Coordinator
Contract: 1 year contract dependent on both funding and performance.

Salary and conditions in accordance with the Danish Refugee Council’s Terms of Employment for Global Expatriates (available at www.drc.dk under Vacancies). This position is graded as A14 for qualified National staff the terms of employment will be in accordance with DRC terms for National staff

HOW TO APPLY:
Interested candidates who meet the required qualifications and experience are invited to submit updated CV and cover letter explaining their motivation and why they are suited for the post.

Applications will be reviewed as they are received and DRC may fill this position prior to the closing date.

Are you interested in becoming a Deputy Area Manager in Uganda? Apply now at the top or bottom of our page.

Note: This is a job advertisement, applications will be forwarded to the employer for selection. JobnetAfrica believes all applicants should get feedback, good or bad, but are not further involved in the recruitment for this particular vacancy.

Expiring: Apr 15, 2018
Head of Programme in CAR , Central African Republic

Danish Refugee Council, one of the world’s leading humanitarian NGOs, is currently looking for a highly qualified head of programme that is ready for a challenge. Are you ready to support the most vulnerable population by ensuring strategic programming and strengthening DRC’s programme quality, standards and learning in the Central African Republic?

About the job

DRC is one of the largest INGOs in the Central African Republic, working in three regions (Ouham et Ouham-Pendé). The programmatic strategy focuses on the following three sectors: protection and social cohesion; economic recovery and livelihoods; emergency response to the immediate needs of displacement. Your main duties and responsibilities will be:
- Represent DRC with government authorities, donors, UN agencies, humanitarian agencies and other partners in regards to programme.
- Manage, coordinate and coach members of the programme team, ensuring their professional development and capacity building as needed
- Ensure that DRC values and code of conduct are respected and upheld, including through setting a personal example
- Oversee and support capacity building for expatriate and national staff on technical issues and program cycle management, based on assessment of the critical program improvement needs of the CAR mission.
- Develop, disseminate and implement the DRC CAR programme strategy within DRC team.
- Ensure the development of sector programme strategy in line with the country programme strategy. Guide Programme Coordinator in the implementation of strategies through collaboration and proactive programme development and implementation.
- Work in close cooperation with programme and support staff in CAR, and actively seek support, knowledge and coaching as necessary from colleagues in other regions and HQ
Programme Quality and Development
- Ensure that the CAR mission designs and delivers high quality, donor compliant and adequately resourced projects
- Oversee and support continuous improvement of programme quality standards, including application and harmonisation across field bases.
- In collaboration with the Program Development and Quality Control Manager, develop a fundraising strategy in line with the Strategic Programme Document of the mission
- Establish strong and efficient partnerships with organisations, donors and authorities, in line with the DRC partnership management policy and CAR programme strategy.
- Assess and improve DRC CAR’s accountability measures in accordance with DRC’s global Core Humanitarian Standard commitments.
- In collaboration with the Program Development and Quality Control Manager, ensure that DRC CAR implements high-quality Monitoring, Evaluation and Learning across all projects, including that learning is captured and used in program design and implementation.
- Support the drafting of project proposals and budgets, ensuring strong cross-departmental coordination between programme and support teams, including field coordinators, as well as close liaison and timely consultation with HQ.
- Support the grants team in timely submission of high-quality donor reports.

About you

To be successful in this role we expect you to be highly commited and a strong manager that will ensure high programme quality. Moreover, we also expect the following:

Required
- Min. 5 years’ experience overseas in complex emergencies, preferably with refugees and/or IDPs
- Relevant university degree (Master or Post graduate), in international relations and/or development, political science or similar field.
- Min. 3 years’ experience in staff management and development.
- Good understanding of displacement issues and related international standards/frameworks;
- Strong experience in programme development and proven program development abilities
- Substantial NGO project management experience, including responsibility for strategy design, staffing, admin/finance management, contract management and donor relations
- Experience of leading strategic programming and planning, implementation, monitoring and learning
- Proven track record of negotiating and advocating with government authorities and donors for solutions that serve the needs of beneficiaries, pursuing values of internationally recognized and universal character in a post-conflict context with a strong respect of local culture and tradition
- Ability to manage a large workload and multiple tasks in a fast-paced environment with tight deadlines
- Ability to live and work under pressure in a rapidly changing and sometimes insecure environment
- Team player with excellent communication and strong participatory leadership skills
- Excellent written and spoken French and good knowledge of English

Desirable

- Previous work experience from the Central African Republic

In this position, you are expected to demonstrate DRC’ five core competencies:

Striving for excellence: You focus on reaching results while ensuring an efficient process.
Collaborating: You involve relevant parties and encourage feedback.
Taking the lead: You take ownership and initiative while aiming for innovation.
Communicating: You listen and speak effectively and honestly.
Demonstrating integrity: You act in line with DRC’s vision and values.

We offer

Contract length: 12 months
Level: A9
Designation of Duty Station: Bangui, Unaccompanied, Non-Family Duty Station
Start date: ASAP
Application deadline: January 15, 2019.

Kindly note that the screening will be done on a rolling basis and DRC reserve the right to close the advertisement before the ending date mentionned above.
Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for Expatriates; please refer to drc.ngo under Vacancies.

Are you interested in becoming a Head of Programme in CAR? Apply now at the top or bottom of our page.

Note: This is a job advertisement, applications will be forwarded to the employer for selection. JobnetAfrica believes all applicants should get feedback, good or bad, but are not further involved in the recruitment for this particular vacancy.

Expiring: Jan 27, 2019
Country Director Libya & Tunisia , Tunisia

DRC's comprehensive and solutions-based approach to displacement requires a high level of strategic leadership. You will ultimately accountable for all aspects of DRC's work in both Libya and Tunisia, and lead the consolidation and development of the programme, continuing the process of developing solid impact measurement mechanisms strengthening accountability initiatives. The Country Director ensures that the financial management and operational setup is adapted to the operational context. Furthermore, the Country Director ensure that DRC maintains excellent and productive relations with all key stakeholders, especially beneficiaries, local authorities, the humanitarian community and donors. The Country Director Reports to the Regional Director. Roles reporting to the Country Director; Senior Management Team (Head of Proramme, Head of Support Services, Safety Advisor).

In this position, you will be responsible for:
- Exercising strategic leadership, i.e. leading the development, management and implementation of new strategic priorities for DRC Tunisia and Libya.
- Promoting and contributing to the development of a clear and relevant DRC programmatic profile with the context in Tunisia and Libya.
- Representing DRC externally towards stakeholders and duty bearers in Tunisia and Libya, positioning DRC strategically towards external actors, and pursuing new partnerships and funding opportunities.
- Ensuring that DRC is organized and managed in order to pursue opportunities while at the same time operating in compliance with minimum requirements and relevant guidelines, including overseeing operations in terms of financial management, quality and compliance, and ensuring that risk management systems are in place.
- Ensure that the SMT, HoP, DDG PM have clear and realistic performance based management goals
- Overall management of the operation and direct manager for senior staff members. This includes coaching, ensuring co-ordination between managers, recruiting, and development of staff
- Frequent travel to the field offices for direct operational support and representation
- Ensure compliance with internal and external reporting requirements including procurement.
Fundraising and Advocacy
- As the majority of the fundraising is done locally, the Country Director will lead the process of applying for funding and broadening the funding basis in a challenging funding environment
- The Country Director will lead his/her team in writing concept papers, project proposals and budgets in line with the approved country strategy;
- Lead in the team’s advocacy in all DRC key messages.

About you

To be successful in this role you are required to:
- Minimum of 10 years of relevant experience (including a minimum of 5 years at senior management level) in post-conflict settings, preferably working with displaced people.
- Experience in leading the development and implementation of new strategies in complex humanitarian operations.
- Extensive experience in negotiating and advocating with government authorities and donors for solutions that serve the needs of our beneficiaries.
- Proven track record of successful fundraising.
- Proven track record of managing a large financial turnover and mitigating risk in a complex and volatile environment.
- Experience in effective people management, including implementation of the code of conduct and anti-corruption measures.
- Experience in safety management.
- Excellent written and spoken English, French and/or Arabic language skills an advantage.
- Master's degree in Political Science, International development, economics or other relevant field.

You are also expected to be ‘expert’ level in each of DRC’s five Core Competencies:
- Striving for excellence: You focus on reaching results while ensuring an efficient process.
- Collaborating: You involve relevant parties and encourage feedback.
- Taking the lead: You take ownership and initiative while aiming for innovation.
- Communicating: You listen and speak effectively and honestly.
- Demonstrating integrity: You act in line with our vision and values.

We offer

Contract length: Two years
Level: A7
Duty station: Tripoli/Tunis (family - non accompanied)
Start date:14 January
Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for Expatriates; please refer to www.drc.ngo under Vacancies for more information.

Are you interested in becoming a Country Director Libya & Tunisia? Apply now at the top or bottom of our page.

Note: This is a job advertisement, applications will be forwarded to the employer for selection. JobnetAfrica believes all applicants should get feedback, good or bad, but are not further involved in the recruitment for this particular vacancy.

Expiring: Dec 10, 2018