Over 20 years experience in the leisure and hospitality industry, achieving consistent financial results and increasing customer satisfaction. I worked for regional and world-class organizations like Parques Reunidos Group, Heineken Company and Golden Tulip Hotels, Suites and Resorts with proven and consistent track record in understanding customer needs driving sales and improving efficiency and operational excellence.
My passion and experience are – obviously – in the area of Leisure and Hospitality. Specifically, I have worked for or with attractions, museums, restaurants, hotels, holiday parks, wellness resorts, fitness, sports, retail. A role in the managing board suits my current career phase the best. Furthermore, I have specific knowledge and experience in (online) marketing and operations. Through my management activities I have gained solid financial knowledge.
I am used working internationally. At the Heineken Experience I had 27 nationalities in my team and at Themepark- & Resort Slagharen, part of the Parques Reunidos Group, I worked directly for and with Italians and Spaniards.
Key words: General management, Budget management, Marketing, communicatie & operations, Business control, Change management, Leisure & Hospitality Management, People .