Bilé K.

Summary

With proven success spanning analytical, technical, and administrative roles, combined with a strong academic background culminating in a Master of Business Administration (MBA), I am now seeking opportunities to enhance my career.

As you will see from my attached CV, I have built my career in a variety of roles and industries, including recent success as a bilingual administrator for Vase of Honor, United Kingdom. I am not only used to wearing many hats, I sincerely enjoy it; I am fast to grasp new concepts and ideas and thrive in an environment where no two days are the same.

My CV is attached for further information. However, a snapshot of my highlights includes:

Developed qualities relating to data science and machine learning while gaining skills in dashboard visualizations and data analytics, including database management, and cloud computing, alongside technical skills in SQL and python, during a recent study course.

Responsible for audio transcription and translation projects at Vase of honor UK, ensuring that all recordings are promptly processed, transcribed, and translated within the agreed deadline while maintaining quality at all times.

Ensured effective bookkeeping while preparing financial statements for review by Church Treasurer and External Examiner in a bookkeeper role with St. Mark’s Church

Mitigated child protection data inconsistencies by preventing discrepancies and error frequency via process re-engineering, culminating in improved data accuracy, as Business Support Assistant at Peterborough City Council.

My career has been both challenging and rewarding, yet I still have a desire to face new challenges with greater responsibility that will allow me to demonstrate my full potential. In return, I can offer dedication, integrity, excellence, and a wealth of personal experience that I believe would be a valuable asset in future employment.


Experience

Bilingual administrator
Vase of Honor
United Kingdom
March-2020 - Present

Collaborated with a multi-skilled team to successfully implement and sustain a social media strategy that would allow for operational continuity during the pandemic; oversaw transcription and translation projects while assisting other team members with ongoing daily tasks.

Key achievements

Transcribed audio recordings into a contextualized readable text format for social media publishing
Edited and translated transcripts while adhering to grammar, spelling, and punctuation rules
Delegated and oversaw the completion of particularly large transcription projects
Assisted with administrative tasks and liaised with prospective service providers
Prepared slides for virtual weekly presentations
Accountable for memos and announcement postings according to set guidelines and protocols
Participation in weekly team meetings for continuous improvement strategy review

Bookkeeper
St. Mark's Church
United Kingdom
April-2018 - November-2018

Played key role in ensuring effective bookkeeping while preparing financial statements for review by Church Treasurer and External Examiner; maintained in-depth knowledge of accounting legislation and reporting requirements.

Key achievements
Responsible for data entry of invoices, expense receipts, and sales income.
Prepared statements to show income and transaction
Maintained and updated records of services or venues bookings
Reconciliation of figures/entries from sales invoices, income, receipts, and payments
Managed administrative functions, including expense control
Led all aspects of data gathering to optimize audit trails for reconciliation and traceability.

Business Support Assistant (contract)
Peterborough city council
United Kingdom
September-2017 - December-2017

Collaborated with a multifaceted team overseeing data mining and database management while preparing insightful progress reports for ongoing projects.

Key achievements
Mitigated child protection data inconsistencies by preventing discrepancies and error frequency via process re-engineering, culminating in improved data accuracy.
Analyzed and cleansed complex datasets.
Trained and mentored Secretaries on new working procedures to cut data risks and minimize liability.
Set up and maintain automated data processes
Oversaw statistical analysis and research for quality and KPIs.
Responsible for data sources validation and verification
Manipulated, analyzed, and interpreted complex data sets relating to the employer's business
Prepared reports for internal and external audiences using business reporting tools
GDPR Foundation and Practitioner

Information Technology Analyst
Caterpillar
United Kingdom
February-2011 - July-2014

Called upon strong communication skills to articulate often complex technical details to users in an accessible format while supporting critical software and production systems alongside ad-hoc projects and administration.

Key achievements
Project managed implementation of new systems while overseeing data migration.
Accurately administered IT Help desk website by updating web content.
Identified opportunities to optimize operational efficiency while promoting continuous improvement and positive change via the implementation of Six Sigma projects.
Proactively sourced solutions to complex and business-critical technical and commercial issues.
Completed requirement analysis while preparing proposals for system updates/modifications.
Lead on evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions agreed with the IT Manager
Liaised with clients directly to define and understand business and workflow requirements
Formulated business and workflow requirements into technical solutions.
Technical support of diverse applications

Plant and Logistics administrator
Balfour Beatty Utility Solution
United Kingdom
February-2009 - September-2009

Gained experience in Oracle database administration.
Managed stakeholder queries, ensuring orders are accurately processed and invoices are raised
Reconciliation of location for on-site or on-hire plants
Scheduled equipment servicing with in house workshop and external teams
Filing and general administration to adhere to the industry's compliance and company requirements
Weekly timesheets and job cards processing, ensuring Oracle database is updated while supplying payroll with relevant information

Channel Order Manager
Nortel networks
United Kingdom
April-2005 - December-2007

Supported customer review projects while gathering and delineating project feedback and compliance with Key Performance Indicators (KPIs).
Supervised, trained, and developed a high-performing and service-driven team while forecasting and managing resource requirements.
Execution of operational metrics and SLA reporting
Managed orders & requisitions, ensuring ICS (Internal Control Standards), SOx (Sarbanes Oxley legislation), and export control compliance
Manipulated, analyzed, and interpreted complex data sets relating to the employer's business
Prepared reports for internal and external audiences using business analytics reporting tools
Produced and tracked key performance indicators
Developed and support reporting processes
Monitored and audited data quality
Created data dashboards, graphs, and visualizations

Customer service representative
Teletech (McAfee antivirus)
United Kingdom
January-2004 - March-2005

Technical support of McAfee Antivirus software via phone, email, and chat
Facilitated successful management of existing client accounts and identification of opportunities to up-/cross-sell products and services to achieve sales and service targets
Drawing on exceptional interpersonal skills to build positive relationships, maintaining effective communication links with customers, the management team, and colleagues

Education

Data Analytics and Cloud Computing
Edge hill university
United Kingdom
November-2021 - February-2022

CPD level 4

Business management / administration
University of Derby
United Kingdom
January-2008 - March-2012

Bachelor(honors) Business management
Master of Business administration

Commercial management
Groupe Pigier
Cote d'Ivoire
September-2000 - June-2002

Brevet de Techicien Supérieur (BTS) is equivalent to a higher national diploma (HND)