Assume complete responsibility for overseeing non-financial risk and contingency planning, health/safety compliance, facilities acquisition and
management, services administration, and total quality management. Deploy corporate security management for the business covering crisis
management and TIGO evacuation planning (domestic/regional) with end-to-end administration of security/safety plans and procedures.
Govern entire organisation-wide processes, including investigations, fleet, and transport management, business continuity, disaster, and
business recovery.
-Instruct overall groups to provide continuous-sound services through the consolidation of various business elements and departments for
assuring exceptional business support to a multinational mobile/telecommunication company.
-Cultivate a safe, secure, and collaborative working environment to ensure strong reliability for the business.
Chaired a team of 8 Managers (Facilities, Corporate Security, Fleet, & Support Services, Business Continuity, Data Centre, HSE, TQM, and
Business Support) to oversee and track performance KPIs. Contributed to corporate planning initiatives at a strategic level for leading overall
Integrated Services business planning activities. Oversaw the coaching and education of TIGO teams on the Integrated Services procedures,
policies, and safety practices. Monitored the departmental budgets and management processes to ensure alignment with defined corporate
financial policies/procedures, which included all maintenance, leasing, projects, CAPEX, and OPEX. Controlled the formulation and management
of all risks, crisis, and disaster management plans, business continuity plans, and business recovery plans.
-Strategised and ensured the correct provisioning of specific fleet-related project delivery with accurate budget management, legislation
compliance, and reporting, which resulted in providing a cost effective, efficient transport service fulfilling the operational requirements.
-Shaped service delivery standards/objectives, fleet strategy, and contract targets to increase the engagements and productivity of the fleet
section.
-Implemented a policy of continuous improvement by pooling and presenting new ideas to improve the scope and quality of service delivery
standards.