Andrea V.

Experience

Logistics Manger United Kingdom
DEMA SERVICE SPA
Italy
October-2008 - Present

• Responsible for allocating and managing staff resources accordingly to changing requirements, monitoring all performance and maintaining accurate staff files
• Supervising and coordinating activities of staff engaged in verifying and maintaining records of all transportation activities and also planning transportation schedules
• Monitoring the quality, quantity, cost and efficiency of the movement and storage of goods and ensuring that all goods reach their locations safely and on time
• Preparing and approving forward activity schedules, utilising knowledge of transport procedures, routes and rates and overseeing supplier contract performance to ensure compliance with contract terms
• Analysing all demurrage incidences and devising ways on how to improve areas of inefficiency to remove and reduce future demurrage incidents and minimise costs
• Managing all financial aspects of billing and invoicing from clients, particularly ensuring strict credit control is achieved, quotations are accurately provided and all routes are appropriately planned
• Addressing arising operational issues and proposing and implementing solutions to improve performance, reduce costs and improve customer satisfaction
• Supporting the strategic development of the business including identifying areas for improvement, spare volume capacity, target customers, and areas for investment to encourage business growth
• Identifying areas for continuous operational improvement, compiling action plans including deadlines, the financial impact and execution plan
• Managing staff including all training, disciplinary and grievance matter as well as conducting appraisals and forming personal development plans
• Liaising with suppliers and monitoring if they are performing as per the contract and resolving and managing queries and complaints quickly and effectively
• Regularly engaging with the account manager to ensure all departments are running as effectively and efficiently as possible
• Developing the business by securing new contacts, setting departmental objectives, and implementing and maintaining health and safety procedure

United Kingdom Coutry Manager
DEMA SERVICE SPA
Italy
October-2008 - Present

Education

Diploma
Management Hospitality / Tourism
Italy
September-1990 - June-1995