Stefan T.

Summary

I am a multi-experienced Belgian Hospitality & Operations manager.
For several months now I am working on a short-term project in Takoradi.

Today, I am looking out to use my entrepreneurial and hospitality skills as a manager. My goal is to support and model a hotel to the top of its class and thus make it a quality reference.

Experience

General Manager
Duvel Limited
Ghana
January-2019 - Present

I manage a 24 luxury apartments complex in Takoradi.
The compound is specifically created to rent out to expatriates.

General Manager Hospitality
Hospitality Consulting Belgium
Belgium
April-2016 - December-2018

My experience allowed me to help out many entrepreneurs.
I advised owners and managers in Antwerp's business and hospitality industry, clubs, bars, and restaurants.
Showing and teaching tips and ideas on organizing events,
social security administration, supporting employees, and advanced customer services.

General Manager
City Inn Hotel & Apartments
Belgium
July-2015 - March-2016

I was hired to boost a declining 3-star hotel until the date of sale
(former 4-star hotel, in Flanders, Belgium).

I implemented yield management and improved the hotel’s presentations on
the OTA’s.
I refined the standard procedure operations and inspired the staff to create
and support an elaborate ‘customer-friendly’ environment.
In six months the ‘booking.com’ customer score went up from 7.6 to 7.9.

I prepared the ‘Due Diligence’ documents.

Business Development & Operations Manager
Cafe Local nv
Belgium
January-1999 - October-2014

I transformed a ‘faded glory’ disco into one of the most successful ‘event’ venues in Flanders, Belgium.

Annually I organized 180 private and company events up to
1100 pax.
From company parties, congresses, seminars, weddings,
birthday parties to all kinds of parties and from simple snacks to high-end
catering.

All of this, leading a team of up to 40 employees with a total
of 350 team members over 15 years.