Stefan T.

Summary

I am a multi-experienced Belgian Hospitality & Operations manager.
For several months now I am working on a short-term project in Takoradi.

Today, I am looking out to use my entrepreneurial and hospitality skills as a manager.

Experience

General Manager
Duvel Limited
Ghana
January-2019 - Present

I manage a 'guarded community' of 24 luxury apartments in Takoradi.

General Manager Hospitality
Hospitality Consulting Belgium
Belgium
April-2016 - December-2018

• Advised and coached entrepreneurs in the hospitality industry on how to increase
their revenues.
• Teaching the importance of accurate cost calculation and profit margins.
• Motivating employees and teaching them how to deliver advanced customer services.

General Manager
City Inn Hotel & Apartments
Belgium
July-2015 - March-2016

• Increased revenues in nine months by 9% to 2.075.000 $ with a 0 $ budget
and improved the ‘booking.com’ customer score from 7.6 to 7.9.
• Implemented yield management and improved the hotel’s presentations on the
OTA’s.
• Refined the SOP’s and inspired the staff to apply an elaborate ‘customer-
friendly’ environment.

General Manager (co-owner)
Cafe Local nv
Belgium
January-1999 - October-2014

• Increased the yearly turnover from the event venue ‘Café Local’
from 0 $ to 3.375.000 $ and was nominated for ‘Trends Gazellen 2011’ Awards
by the substantial growth in revenue, staff, and added value.
• Transformed a ‘faded glory’ disco into one of the most successful ‘event-venues’
in Belgium.
• Organized annually 180 private and company events up to 1100 pax.
• Developed new concepts and pricing that forced the competition to follow my
lead.
• Leading a team of up to 40 employees with a total of 350 team members over 15
years.