MANAGEMENT AND ADMINISTRATION
Overall Goal: Review the current organizational structure and develop a structure that will achieve each employee contributing to the success of the organization.
Overall Goal: Review current financial systems, reports, and performance, and make recommendations to ensure improved short-term financial performance and deliver a plan to establish within an agreed timeframe a balanced budget and the foundations for a long-term financial plan that delivers a surplus.
MEMBERSHIP, RELATIONS AND CUSTOMER SERVICE
Overall Goal: Review the current Membership and customer service structure and establish a plan that will improve membership recruitment and customer service in the short and long-term
Overall Goal: Draft & Review the current 5 year strategic plan and practices with Council, and establish operational plans to support the strategic plan.
STAKEHOLDER AND PARTNER RELATIONS
Overall Goal: Develop a framework and target list of key external stakeholders and partners and initial plans for meetings and topics of discussion.
Overall Goal: A Recognized Leading Performer
Support the company Business Strategy by leading & developing all the supply chain processes to ensure the achievement of the targets defined by the company in terms of service level, operational costs and working capital, in compliance with the company standards & policies. Responsible to effectively supervise foreign supply functions covering planning of Raw Materials and Finished Products, inventory control, supply cost optimization, logistics and Warehouse in order to ensure procurement of the best value spare parts, equipment and consumables that meet the current and future needs of production and associated departments and support the achievement of corporate objectives.
Demand Planning, forecasting levels of demand for services and products to meet the business needs and keeping a constant check on stock levels
Production planning & scheduling
Material Replenishment Planning
Purchasing: In coordination with the HQ Purchasing team, develop, implement and manage the total Purchasing Strategy for the business and establish efficient supplier network and partnership to ensure uninterrupted flow of goods and services
liaising between suppliers, manufacturers, relevant internal departments and customers;
identifying potential suppliers, visiting existing suppliers, and building and maintaining good relationships with them;
negotiating and agreeing contracts and monitoring their progress, checking the quality of service provided;
processing payments and invoices;
keeping contract files and using them as reference for the future;
forecasting price trends and their impact on future activities;
giving presentations about market analysis and possible growth;
evaluating bids and making recommendations based on commercial and technical factors;
ensuring suppliers are aware of business objectives;
attending meetings and trade conferences;
Sales & Operations Planning process leadership to ensure an effective alignment of the different areas of the company in the planning & operational execution processes
Logistics & Distribution: shipping, clearing, transportation, storage, warehousing and distribution of raw materials
Warehouse management, managing and controlling storage operations, set performance parameters, evaluate performance, ensure Good Warehousing Practices implementation and accurate reporting in order to ensure fulfillment of defined service levels to internal customer
Local & Corporate KPIs management & reporting, root cause analysis & proactive action plans definition & implementation
Management, to recruit, manage and motivate staff, ensuring they are trained in the performance of their duties and regularly appraised of their performance to ensure effective delivery service.
To line manage and support the supply chain team, including the provision of expertise and advice when required, the setting and monitoring of individual delivery targets, addressing issues of poor-performance as well as conducting regular one-to-one reviews and progress meetings and annual appraisals in accordance with the company's requirements.
Team management, leading the team by example and demonstrate commitment to excellent customer service. Develop and manage the team to achieve the highest standards of performance and customer care. Support and actively promote the training, development & empowerment of the Supply Chain team, establishing individual and team performance standards to build capability and performance and to ensure the company achieves a reputation for excellence and innovation
To represent the company externally in an appropriate and professional manner, and in accordance with the company values and expected standards of behavior and conduct.
Budget management for the Supply Chain department, including budgeting process, cost control & deviations analysis, reporting, and proactive action plans proposal for cost optimization
Cross-functional project management to enable continuous improvement in Supply Chain processes & strategy
Risk Management, to anticipate, analyze and timely report Business Risk issues, propose solutions & improvements plan in order to mitigate the Financial Risk to achieve the Business Objective Group defined ones, set objectives and implement an Action Plan in case of deviations.
To ensure, so far as is reasonably practicable, the health, safety and welfare of staff within the supply chain team, including assessments of risks and the development of safe systems of working; complying at all time with the health and safety policy and procedures, ensuring compliance within the team
To be prepared to undertake flexible working if required(e.g. evening/weekend appointments, meetings) to suit the business needs of the team and its customers
Assist a consultant team in leading the development of small business external to AML to identify, train, and support the development through coaching of small businesses in the communities’ local to African Minerals Ltd. operational sites of Tonkolili. Manage small businesses and implementing microfinance or micro credit initiatives and develop innovative business ventures for community growth
I was responsible for strategic marketing programs and initiatives from strategy development, execution and value creation. Lead the ideation, development, and implementation of major marketing initiatives that maximizes Return on Marketing Investment (ROMI). The role involved strong cross functional partnership with sales leadership to align on value propositions and overall marketing calendar elements, with marketing planning and analysis on potential promotion/pricing strategies, business tracking and analysis, with Consumer Insights on consumer understanding, and with the products team on product roadmap
Develop pricing strategies, balancing firm objectives and customer satisfaction.
Identify, develop, and evaluate marketing strategy, based on knowledge of establishment objectives, market characteristics, and cost and markup factors.
Evaluate the financial aspects of product development, such as budgets, expenditures, research and development appropriations, and return-on-investment and profit-loss projections.
Formulate, direct and coordinate marketing activities and policies to promote products and services, working with advertising and promotion managers.
Direct the hiring, training, and performance evaluations of marketing and sales staff and oversee their daily activities.
Negotiate contracts with vendors and distributors to manage product distribution, establishing distribution networks and developing distribution strategies
Consult with product development personnel on product specifications such as design, color, and packaging.
Compile lists describing product or service offerings.
Use sales forecasting and strategic planning to ensure the sale and profitability of products, lines, or services, analyzing business developments and monitoring market trends.
Select products and accessories to be displayed at trade or special production shows.
Confer with legal staff to resolve problems, such as copyright infringement and royalty sharing with outside producers and distributors.
Coordinate and participate in promotional activities and trade shows, working with developers, advertisers, and production managers, to market products and services.
Advise business and other groups on local, national, and international factors affecting the buying and selling of products and services.
Initiate market research studies and analyze their findings.
Consult with buying personnel to gain advice regarding the types of products or services expected to be in demand.
Conduct economic and commercial surveys to identify potential markets for products and services.
Main Duties and Responsibilities
To manage, develop and grow money systems transaction volume portfolio
To plan ,Co-ordinate and monitor growth of M-Systems products portfolio
To ensure that specialized products are implemented in the agreed time frames and to the highest level of client satisfaction
To develop and implement dynamic commercial plans in line with overall M-systems product strategy
To conduct regular field visit and review of Rokel branch operations in order to ensure that standards are maintained and improved upon
To co-ordinate and supervise all Rokel operational units and ensure strict compliance with regulatory standards and policy
To recruit, manage and develop team. Ensure transfer of Know-how and expertise and implement organization changes
To participate in the development of the M-Systems corporate strategy for Sierra Leone and act as first level support to Rokel Bank
Collect and analyze key performance indicators
Work with the Group Marketing director on various marketing initiatives
Investigate and report all suspicious transactions on the M –system platform .This include Permanent transaction screening for complex, unusual large transactions and all unusual patterns of transaction
Responsible for M systems country office(In Sierra Leone) administration and logistics and ensure proper book keeping, record keeping of event organizations and public relations with Government and clients
Any other duties assigned by the Managing director and CEO
Responsible for the recruitment of Rural Distributors and the development of sales and Marketing programs and activities geared towards increasing customer base, increase usage and revenue in underperforming(under-utilized) BTS and churn Management. Manage the sales team and provides leadership towards the achievement of maximum profitability and growth in line with company vision and values. Establishes plans and strategies to expand the customer base in the rural market territories and contributes to the development of training programs for Rural Distributors and Sales Executives.
Oversee RAI sales, promotions, collections and other activities to achieve sales target
Build positive working relationship with existing clients for repeat business.
Identify and contact potential customers for new business opportunities.
Coordinate with RAI sales team to plan promotional activities, trade shows and special events.
Motive and guide RAI sales team to achieve revenue targets.
Maintain sales management and reporting tools to achieve business objectives.
Coordinate with management to develop sales plan, budget and schedule.
Interact with RAI sales team to develop sales plans and strategies.
Develop creative sales technique and tactics to meet business goals.
Understand RAI client needs and provide appropriate sales solutions.
Address RAI client issues and queries in a timely fashion.
Prepare sales contracts, proposals and reports for management and customers.
Develop sales presentations for directors and customers.
Participate in sales conferences, industry meetings, and social networks to represent company’s brand.
Hire, train and guide new candidates in their job responsibilities.
As Payphone Sales Manager, I was tasked with creating and implementing effective sales and distribution strategies and leading the sales team toward achievement of corporate sales objectives in line with the strategy.
Develop competencies and processes required to create an effective and efficient sales organization
Develop and maintain excellent relationships with customers based on integrity and honesty
Provide leadership through effective communication of vision, active coaching and development whilst hitting sales targets
Provide effective sales management and budget control
Ensure effective recruitment, induction, development and retention of sales staff
Provide support and supervision to sales team through customer visits, observations and measurement of results to include performance appraisals and salary reviews
Proactively identify changes in the market and customer base, delivery systems, and competitive pressures to develop and modify strategies and tactics accordingly
Prepare monthly, quarterly and annual sales forecasts
Manage the team to meet/exceed monthly, quarterly and annual sales targets
Establish effective relationships and collaborations with other departments (Marketing, Finance, Customer Service, etc.) to address key business issues and opportunities
Maintain competitive knowledge to create and adjust sales strategies
Attend exhibitions, seminars and conferences as appropriate
Prepare monthly Sales budget and daily sales report
Prepare and comment on weekly and monthly management report
Analyze sales variances, price comparison Vs Competition
Procurement of basic marketing equipment needed by sales Assistants and provide Administrative support to marketing staff
Prepare a database for company's customers, trade equipment, volume initiatives and competition
Prepare distributors monthly target
Monitor company's running cost on trade equipment ,maintenance and effect purchase of required materials
Prepare monthly comparative report from PCB
Collect and interprets statistics and other data which reflect market performance and in relation to business plan
Responsible for coordinating all activities and communication around the company's' marketing campaigns
Liaising with external agencies to ensure effective communication of the company's' marketing activities
Responsible for monitoring the press(print and electronics).Update media template and report on coverage of the company and competitors in the press
Manage media schedule in conjunction with PR agency in booking advertising slots in the media
Organize and monitor interface with suppliers of billboards, ensuring brand guidelines and timescales are met
Liaising with printers and other suppliers to ensure consistency in quality service and time scales
Perform any other duties as may be assigned from time to time by the Sales and Marketing Manager
Supervise and Monitor Distributors Business Activities
Provide necessary support to Wholesalers and retailers of company's product
Monitor company's competitors in the trade and recommend action plan
Identify sales opportunity in the trade and make recommendation
Monitors company's cold drink equipment in the trade, prepare market report
Provide business development, Sales management technique, stocks re-order level technique in order to increase sales and revenue
Responsible for trade activation management, Distribution Management, Event Management within my route
Monitor and control food and Beverage Stocks
Prepare weekly and monthly report on stock
Prepare monthly food and beverage cost and revenue report
Responsible to and working with the financial controller
Any other duties assigned by the Financial Controller
MBA in Impact Entrepreneurship and Global Business
Bachelor of Science in Education Mathematics(Major) Economics(Minor)