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Technical Help Desk Agent in Morocco , Morocco

Het bedrijf
Je komt te werken in een jong bedrijf met veel ambitie om te groeien. Er zijn al veel jonge mensen uit Nederland en België werkzaam. Het is een gezellig team waar zeker veel mogelijkheden zijn om door te groeien.

De job
Na een intensieve training van 2 weken en 2 weken mee kijken ben je klaar om aan de slag te gaan. Je bent dan in staat om klanten correct te woord te staan en ze te helpen met de hulpvraag.

De taken
- Informatie verstrekken aan klanten
- Adviseren van gebruiker over de te nemen acties om problemen te kunnen oplossen
- Reageren op inkomende verzoeken via telefoon en email
- Zorgdragen voor kwaliteit van dienstverlening naar klant
- Zorgdragen voor klanttevredenheid
- Relatiebeheer door middel van telefonisch contact

Wat bieden we:
- Basissalaris 9200 dirham, (na 6 maanden 10.200) + Bonus van 1500 dirham per maand
- Eerste 3 maanden verhuisbonus van 1500 dirham
- Na 3 maanden wordt je ticket terugbetaald
- Baangarantie
- Basis + aanvullende verzekering (ook voor je gezin mocht dit van toepassing zijn)
- Internationale werkomgeving die constant naar verbetering en vooruitgang streeft
- Na een jaar in dienst een retourticket naar Nederland of België
- Goede doorgroeimogelijkheden
- Airport transfer bij aankomst

Wie zoeken wij:
- Communicatief sterk (ervaring niet verplicht maar wel een pre).
- Vloeiend in de Nederlandse of Vlaamse taal.
- Redelijk tot goed in de Engelse taal.
- Iemand die voor minimaal 9 maanden tot een jaar beschikbaar is
- Flexibel en enthousiast

Are you interested in becoming a Technical Help Desk Agent in Morocco? Apply now at the top or bottom of our page.

Note: This is a job advertisement, applications will be forwarded to the employer for selection. JobnetAfrica believes all applicants should get feedback, good or bad, but are not further involved in the recruitment for this particular vacancy.

Expiring: May 31, 2019
Commercial Recruitment Consultant in CI, KE and NG , Africa

Do you have an entrepreneurial spirit and a passion for Africa? Are you a great networker? Do you love sales and developing business? Do you love traveling and working independently? Are the answersto these questions YES? Then become part of our enthusiastic team of Africa recruitment specialists!

JobnetAfrica is looking for a Commercial Recruitment Consultant to join our pan-African JobnetAfrica team. We recruit, headhunt and offer HR Consultancy services for international companies across a wide range of sectors throughout Africa. Our team members are either based in Africa, or have extensive Africa living and working experience. This makes us the partner of choice for companies looking for talent for their companies in Africa.

As a Commercial Recruitment Consultant, you are responsible for the entire recruitment process from business development and contract negotiation, to interviewing and matching candidates to positions with your clients. To create an active sales pipeline, you analyze the market and determine new opportunities. You actively hunt for new clients and build positive and lasting relationships with them by developing an in-depth understanding of their industry and recruitment needs. You attract candidates by networking, headhunting and through referrals, and guide them through the recruitment process.

The new colleague we are looking for:
 Has a sparkling personality, is a master networker and is passionate about sales
 Has a vast international network in (Insert Country name) and preferably surrounding countries,
 Is an independent worker and is self-driven,
 Has (international) recruitment experience,
 Speaks and writes English (and French fluently for Cote D'Ivoire),
 Currently lives in Abidjan, Nairobi or Lagos

JobnetAfrica offers:
 A strong (recruitment) brand name,
 An extensive pan-African network of clients and candidates (40.000+ international professionals),
 Website and job board,
 Online marketing, social media, newsletters, LinkedIn headhunting techniques,
 Content marketing & blogs,
 Financial and general administration,
 Working from home or on-the-move,
 Part time / flexible working options
 Excellent financial structure (no cure no pay)

JobnetAfrica will give you the opportunity to fully focus on sales / recruitment / headhunting / networking and rapidly build a sustainable income for yourself. You can hit the ground running!

Interested? Hit the link 'Apply' below and come up with a great motivation of why you would like to join the JobnetAfrica lifestyle!

Expiring: May 31, 2019
Commercial Director in Uganda , Uganda

Reporting to the CEO, the Commercial Director heads the Commercial Department which is responsible for the promotion and sales of all the Company’s products and growing the brand of the company.

The Commercial Director is required to have and demonstrate at all times these key characteristics:
• Integrity
• Intelligence
• Energy
• Leadership

Key Responsibilities
1. Drive volume and sales growth in the current markets of focus and expansion into new markets
2. Lead, support and oversee the Agri (Animal Feed and Poultry) and Consumer goods (Dressed Chicken) sales team to ensure they achieve the goals and objectives (hard and soft)
3. Plan and execute an effective and efficient marketing campaign and Route to Market strategy in order to significantly grow the market share in both the Agri and Consumer Goods sectors
4. Maintain excellent customer relations and market intelligence (both at consumer and competitor level)
5. Build strong sales teams and be a valued member of the Executive Leadership.

Key Activities
• Develop, implement and oversee the sales and marketing strategic plan
• Compile sales volumes and sales price targets for the various products and monitor and drive sales throughout the year to attain the targets set.
• Ensure that the sales teams and sales support teams are knowledgeable about their products and markets, are fully motivated and energized, and are adequately trained
• Identify export opportunities and work towards achieving steady growth in regional markets
• Manage customer relations in the best way possible, ensuring quality service, as well as building a comprehensive and detailed customer database
• Manage relations with relevant government ministries and departments whose policies and regulations can impact the business
• Build up and provide direction to the marketing team to ensure that the company's brands are leading the market
• Keep management and board well-informed about the livestock market - market trends, competitor activity & pricing, performance of the products, opportunities and threats.
• Good working knowledge of finance to effectively manage budgets and optimise product margins
• Ensure sales staff comply with SOPs
• Manage all social media channels, activities etc.
• Any other duties that may be assigned to you

Education and Professional qualifications
• Minimum of 10 years’ experience in a senior position with direct P&L responsibility in a company with over $15 million of annual sales
• A relevant degree in Sales and Marketing with an MBA being an added advantage.
• Prior training in Professional Selling Skills and in Customer Care is an added advantage.
• Prior experience in live stock sector a plus but not essential

Skills, Knowledge and Abilities
• Integrity
• Hard working, persuasive and ability to work under pressure.
• Quick decision making and highly intelligent.
• Good interpersonal skills.
• Leadership skills with experience of managing a large staff complement
• Flair for sales
• Excellent communication skills
• Technology and Social Media savvy

Attitude/Motivation
• Value adding and creative (willingness to go an extra mile for the company, staff & customers).
• Enthusiastic, passionate and encouraging to all.
• Strong commitment to the goal and vision of the company.
• Results driven.

Protection of:
• Company policy, systems and procedures
• Confidentiality
• The company's Corporate image and Brand

Are you interested in becoming a Commercial Director in Uganda? Apply now at the top or bottom of our page.

Expiring: May 27, 2019
Business Support Manager in Nigeria , Nigeria

Job Summary

At BitPesa, smooth processes and systems are the key to our success. We’re in need of a Business Support Manager with excellent organization skills and a personable disposition to keep us thriving. Our ideal candidate is energetic and has a natural ability to roll with the punches, being flexible to handle anything that might come their way. We are looking for a self starter who will be a strong and reliable support to company’s administrative operations, maintaining and creating procedures, communication, and safety. Not only will your outcomes allow BitPesa to achieve organizational efficiency, you will nurture the pleasant work environment our people love.

Responsibilities:
*Happiness Management-
- Analyze the level of happiness in the workplace which may involve interviewing employees to gather their views on current working conditions, employee satisfaction and productivity.
- Work with regional office heads to develop and implement policies that enable or encourage a happy working environment.
- Design and implement office policies by establishing standards and procedures; measuring results against standards; making necessary adjustments.

*Knowledge Management-
- Drive, manage, and store business expansion and administrative related information within BitPesa.
- Corporate Documentation – Ensure that corporate resolutions are updated, asset purchase are documented and documents are prepared for each jurisdiction to ensure appropriate classification and structure.
- Actively promote knowledge sharing through the organization to facilitate seamless exchange of information across systems.
- Define procedures for retention, protection, retrieval, transfer, and disposal of records.

*Administrative/Procurement Management –
- Manage the provision of administrative support to the leadership team and other employees for key meetings. This includes but is not limited to travel logistics like visas, airline tickets, transportation, accommodation, resolving travel changes/ disputes.
- Budgeting and Petty cash management - this requires implementing budgeting and financial record keeping procedures to ensure efficient coordination with the finance department, and maintains accurate information regarding the finances of the Business support and Administration team.
- Asset Inventory & Facility Management – Responsible for the management of all non-financial assets for the organization, sourcing and relocating offices, ensuring adherence to the health and safety policy.
- Ensure adequate office-related operations and provide preventive measures by identifying issues and maintain office efficiency by planning and implementing office systems, layouts, equipment procurement and other aspects of the office space/infrastructure planning.

REQUIREMENTS
- Minimum of 5 years’ experience in a similar role
- Excellent interpersonal and communications
- Strong management qualities such as strong work ethic, trustworthiness, self-confidence and the ability to delegate responsibilities
- Strong computer skills and ability to use Microsoft Package and Google tools
- Ability to work under pressure
- Ability to work among diverse cultures
- Good Project Management Skills
- Creative problem solver with the ability to work independently with minimal guidance
- Previous experience in managing, mentoring and scaling business support team is a plus
- University Degree

BENEFITS

Compensation:
This position has a competitive salary and health benefits

Are you interested in becoming a Business Support Manager in Nigeria or Kenya? Apply now at the top or bottom of our page.

Note: This is a job advertisement, applications will be forwarded to the employer for selection. JobnetAfrica believes all applicants should get feedback, good or bad, but are not further involved in the recruitment for this particular vacancy.

Expiring: May 27, 2019
Director of Operations in Liberia , Liberia

Position Overview:
The Operations Director is crucial to ensure that we effectively and efficiently run operations in Liberia. The Operations Director will oversee operations functions in Monrovia and Harper, including Supply Chain, Infrastructure, Security, Fleet Management, IT, and Staff Administration. With guidance from the Executive Director and County Directory, they will partner with clinical and programmatic teams to achieve the organizational goals most efficiently.

The Operations Director is responsible for designing, implementing, and managing operational systems that simplify and streamline responsibilities across functions. The role requires regular coordination and communication with departments and senior leadership, as well as proficiency in budget management and operational forecasting.

Job Responsibilities:
• Design and implement new organizational operations structures and teams.
• Support and build capacity among the operational managers and staff.
• Understand the immediate-term and long-term operational strategy, in order to ensure the supply chain and operations infrastructure appropriately enables that strategy.
• Partner with the Ministry of Health, local government, and other public sector and non-profit organizations and community leaders to ensure well-integrated processes and procedures.
• Ensure effective communication with International Ops team in Boston.
• Create efficient transport and procurement operations, including developing protocols/policies for standardizing daily operating procedures for stock management, procurement, transport, and infrastructure.
• Oversee infrastructure and capital projects in Liberia
• Provide in-country coordination for large purchases, alongside the Boston-based operations and clinical team, including international procurement.
• Oversee and harmonize cross-site Liberia operations systems including procurement, supply chain, fleet management, and logistics.
• Foster development of IT organization to support growing and evolving operational dependencies on technology.
• Implement procedures to track and maintain high value assets, including medical equipment and vehicles.
• Oversee safety, security and crises management plans and implementation.
• Oversee network performance and security; manage ISPs and service contractors.
• Design and implement systems for everyday staff and clinical operations -- staff and patient travel/accommodations, communications, etc.
• Oversee risk assessment activities for violations of code of conduct.
• Oversee construction projects design/implementation processes; ensure projects adhere to budget/timeframe on deliverables.
• Take responsibility for operations budget management.
• Recruit, oversee, and build capacity of team of operations managers.
• Serve on senior leadership team, guide the organization on strategic planning and oversight.
• Serve as senior operations external liaison; negotiate all large-scale contracts; vet partnerships and manage external operations relationships.

Qualifications:
• Minimum of Five years of administration or operations experience, preferably in international projects, with demonstrated increasing responsibility.
• Strong ability to manage and empower a diverse team focuses on many priorities.
• Experience managing budgets and financials.
• Comfort with ambiguity, shifting priorities, and need to juggle competing demands in a fast-paced and challenging work environment.
• Excellent interpersonal and communication skills.
• Strong organizational skills and operational and business analytics thinking.
• Proven ability to exercise good judgment, demonstrate political astuteness, and tact.
• Prior experience working in Africa and in resource-poor settings, a plus.
• Sense of humour and flexible disposition very helpful.
• Interest in social justice and health care issues.
• Ability to live in Harper, Liberia full-time required.

Partners in Health is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Are you interested in becoming a Director of Operations in Liberia? Apply now at the top or bottom of our page.

Note: This is a job advertisement, applications will be forwarded to the employer for selection. JobnetAfrica believes all applicants should get feedback, good or bad, but are not further involved in the recruitment for this particular vacancy.

Expiring: May 27, 2019
JUNIOR MANAGERS IN GHANA , Ghana

We are looking for immediate employment two dynamic Junior Managers for our pineapple plantation in Ghana.

The Milani company runs since 25 years a plantation in Ghana. Pineapple for fresh export is the main produce.
The mother firm of the Milani group of companies is located in Zurich and in charge for the sales and marketing of the export products.

Working place: Central Region, Volta Region, Ghana

1. Position: Junior Manager Operations
- BSC Degree in science (agronomy, biology, maths, environmental science or others)
- Experience and skills in all matters related to technical matters
- Tasks
o Leading the operations or part of it in the field from cultivation to export
o Leading production teams up to 60 staff members

2. Position: Junior Manager Administration
- BSC Degree in Management, Finance/Accounting or HR
- Experience and skills in administration and management of middle-sized enterprises
- Africa-related experience and kind of love for this continent
- Negotiating skills
- Tasks
o According to skills and experience, in charge of accounting, purchase, administrative tasks of the plantation.

Are you interested in becoming a Junior Manager in Ghana? Apply now at the top or bottom of our page.

Note: This is a job advertisement, applications will be forwarded to the employer for selection. JobnetAfrica believes all applicants should get feedback, good or bad, but are not further involved in the recruitment for this particular vacancy.

* Premium job

Expiring: Mar 26, 2019
MANAGER SALES & OPERATIONS IN TANZANIA , Tanzania

We are Ajabu Adventures, a safari company located in Arusha, Tanzania. Our goal is to provide our guests with an unforgettable private safari experience in Tanzania. With pleasure we customize our journeys according to individual wishes and needs.
At short notice we are looking to welcome a new enthusiastic colleague in our team for the position


MANAGER SALES & OPERATIONS (full time)


Brief job description
- You empathize with the wishes and needs of the clients and based on those you send them a personalized offer.
- You are responsible for the reservations and bookings and for the further administrative processing.
- You make sure that everything before, during and after the safari proceeds perfectly.
- Your contact with clients and guides is crucial.

What do we expect from you?
- You speak English and Dutch fluently, orally and written.
- You are able to fulfill this position independently and you also like to work in a team.
- You have organizational talent and you are very customer oriented.
- You do your work with passion.
- You work easily with computer programs such as Word, Excel and Outlook.
- You live in Arusha or you are willing to move here.
- Experience in a similar position is an advantage.

Have we been able to excite you for this position and would you like to be a part of a small and dedicated team? Send an email with your motivation and CV to info@ajabu-adventures.com.

If you would like to receive more information about this position, don’t hesitate to get in touch with Gertjan Stegeman, CEO of our company. He is available on +255 784 722 497. If you call from abroad, we advise you to call via Whatsapp.
You can find more information about our company at www.ajabu-adventures.com

Are you interested in becoming a Manager Sales & Operations in Tanzania? Apply now at the top or bottom of our page.

Note: This is a job advertisement, applications will be forwarded to the employer for selection. JobnetAfrica believes all applicants should get feedback, good or bad, but are not further involved in the recruitment for this particular vacancy.

* Premium job

Expiring: Oct 20, 2018
VP FINANCE , Rwanda

Title: VP Finance
Place of Work: Kigali – Rwanda
Reporting to: CEO
Tentative start date: ASAP
Contract length: Open Ended
Who We Are
Inyenyeri is a for-profit corporation with a social business charter focused on providing a healthy renewable energy solution in Rwanda that can be replicated across sub-Saharan Africa. Inyenyeri uses a fuel-side, or utility company, approach to ensure that even the poorest Rwandan households have access to clean cooking fuel and high quality gasifying cook stoves. Inyenyeri’s revenue stream is derived from the sale of biomass cooking fuel pellets. Our solution is a cleaner, healthier, faster, cheaper and more sustainable alternative to charcoal and wood cooking. Inyenyeri has a current staff complement of approximately 164 staff.
About the Role
Inyenyeri seeks highly motivated and experienced professionals to fill the position of VP Finance, who will required providing financial management leadership services to the Company.
LEADERSHIP:
• Understanding the strategic direction of the Company, providing high level, proactive financial expertise and leadership to the company as a whole and direction for both short and long term financial planning.
• Advising the CEO and Board of Directors on the financial implications, of business/project activities.
• Developing finance related materials for Board Meetings and assisting CEO in developing any additional materials for Board Meetings
• Playing a proactive role in the process of business planning, in collaboration with C-level and VP level of the company, with geographic scope widening from Rwanda to Sub-Sahara Africa;
• Leading the design and implementation of the structure of financial team and all financial operations of the company.
• Providing internal leadership and direction to direct reports within the Finance Division.
• Assisting in recruiting new personnel for the department and develop training models for the department's staff.
• Training the finance department and other staff in financial management matters.
• Responsibility for the Financial Accountability of the business
FINANCES:
• Actively managing company cash flow and generating relevant cash flow projections and forecasting.
• Directing all financial, project-based, and departmental accounting.
• Maintaining internal control and safeguards for receipt of revenue, costs, and project budgets and actual expenditures.
• Preparing of periodic management and statutory financials.
• Overseeing timely and accurate reporting and payment of taxes, including VAT, PAYE and RSSB and annual income taxes
• Being in charge of the budgeting, budgetary control and forecasting process.
• Coordinating annual audits with Company auditors.
• Overseeing the production of monthly reports including reconciliations as well as financial statements and cash flow projections for use by management, as well as the Board of Directors.
• Overseeing the development of standardized Cost of Goods sold and variance analysis
• Assisting in the design, implementation, and timely calculations of wage incentives, commissions, and salaries for the staff.
• Investigating cost-effective benefit plans and other benefits, which the company may offer employees and potential employees with the goal of attracting and retaining high performance individuals.
• Consistently analysing financial data and present financial reports in an accurate and timely manner; clearly communicating monthly, quarterly, and annual financial statements; monitoring progress and changes and keeping senior leadership abreast of the company’s financial status.
• Managing and monitoring all aspects of company accounts receivable and payable.
• Managing timely computation, payment and submission of all statutory deductions while ensuring compliance with all statutory requirements.
• Overseeing business insurance plans and coverage analysis.
• Overseeing the maintenance of the inventory of all assets.
• Manage the capital needs and capital budgeting process for the company.
• Develop recommendations for currency risk management and procedures for currency conversion.
FINANCING:
• Actively contributing to the strategy to meet the financing needs of the company, in close collaboration with the Chief Investment Officer (CIO).
• Assisting the CIO in preselecting funds, investors and financial institutions, and, on ‘project’ basis, managing an opportunity till closure.
• Driving the effort to get export financing & insurance facilities from European development agencies.
• Managing the relationship with selected financial partners.
• With the CIO, developing materials for potential investors including presentations and data rooms.
POLICIES:
• Developing and implementing comprehensive policies for financial operations and guidelines.
• Ensuring that all finance guidelines and related administrative procedures are adhered to.
• Overseeing all accounts, ledgers, and reporting systems ensuring compliance with appropriate GAAP/IFRS standards and regulatory requirements.
• Back stopping the accounting team and the quality assurance of the accounting system.
• Applying and demonstrating high quality financial and other related management controls.
• Abiding by, observing and at all times complying with and giving effect to the terms and conditions of the Investment Agreements and ensuring that the Company does not in any way violate or fail to comply with its obligations thereunder.
OPERATIONS:
• Participating in the Operational Review meetings and represent the finance division in those meetings.
• Primary interface on all banking, treasury and board-level presentations.
• Preparing terms of reference and overseeing the consultancy in the field of the financial advisory firms to be engaged by the Company.
• Ensuring adherence to accounting standards and legal compliances.
• Assisting in the development and implementation the company's ESOP program.
• Keeping track of the company's debt and equity capitalization tables, including options granted under the company's ESOP.
SKILLS AND BEHAVIOURS
Accountability:
• Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Inyenyeri values
Ambition:
• Sets ambitious and challenging goals, takes responsibility for own personal development
• Engages and motivates others
• Future orientated, thinks strategically
Collaboration:
• Approachable, good listener, easy to talk to; builds and maintains effective relationships with colleagues, members and external partners and supporters
• Values diversity and different people’s perspectives, able to work cross-culturally.
Creativity:
· Develops and encourages new and innovative solutions
Integrity:
• Honest, encourages openness and transparency, builds trust and confidence
• Displays consistent excellent judgment
• Acts in the best interests of Inyenyeri
QUALIFICATIONS AND EXPERIENCE
Experience:
• Minimum of 7 years of experience in finance function in a for profit organization, of which > 3 years in financial analysis of which >3 years in a senior managerial position;
• Experience in structuring and monitoring equity investments and loans;
• Experience in shaping finance organizations and systems in at least one organization;
• Proven track record in structuring export finance deals with European agencies, in collaboration with suppliers is a pre;
• Having worked in international organizations with various forms and maturity of governance;
• Work experience in at least three out of five EAC countries a real pre;
Education:
· At least a Bachelor’s degree in finance, business administration or business analytics;
· Follow-up courses in finance, governance.
Languages:
· English a must; Swahili and Kinyarwanda will be an added value.
Interested candidates should send an application letter plus updated Curriculum Vitae in English, including 3 names of professional referees to jobs@inyenyeri.org specifying the position title heading in the subject line: “VP Finance”

The deadline for receiving applications is 1st September 2018

*Note that only shortlisted candidates will be contacted.

* Premium job

Expiring: Sep 01, 2018

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