Our client, a player in the gaming industry, is looking for an experienced Operations Manager to join the team and who provides leadership in the development of short and long-term strategic financial and commercial objectives of the different 0perations.
As a key member of the Executive Management team, the operations manager will report to the Project Manager Operations Africa, and will assume a strategic role in the overall management of the respective country.
• Responsible to oversee and expand the company operations in the country.
• Lead the online and offline expansion of the company's presence in the assigned market.
• Co-ordinate with other departments to ensure that marketing and promotions run smoothly and are a success.
• Responsible to provide accounts, budgeting and other financial statements to Group headquarters.
• Responsible for HR and administration of the operation.
• Relations with major Telecoms for mobile money solutions services as well as Gaming Boards, Banks, media and other external partners.
• Set KPIs and track their success
• Provide top customer service to the company's users
• Business Administration and MBA
• Experience in a similar position, previous experience in Africa is valued.
• Hard-working and willing to see projects through from conception to creation
• 2+ years experience in ecommerce is a plus.
• Experienced managing teams (20 to 30 employees)
• Experienced influencing stakeholders at all levels of an organization.
• Strong English skills is a MUST. French and/or Swahili is a plus.
Are you interested in becoming an Operations Manager in Zambia? Apply now at the top or bottom of our page.