General Job Description:
On site 24 hour management of 12 room luxury safari lodge. Overseeing all 35 staff including; food and beverage supervisor, 3 Cooks, 2 Kitchen Helpers, 2 bar men, 1 Storekeeper, 6 Housekeeping staff, 5 Dining Rooms staff, 5 Porters/ Security/ Gardeners/ Guides, 1 Gardener, 2 Staff Cooks, 4 horse guides, 2 horse helpers

Operations Management:
Daily running of lodge includes:
1. Administration
2. Accounts and stock control measures
3. Overseeing House-keeping staff and room checks
4. Guest relations
5. Maintenance of all buildings, equipment and swimming pool
6. Up keep of grounds
7. Running the gift shop

Management of Restaurant and Bar:
1. Overseeing of purchasing and improving stock controls with daily food requisitions
2. Overseeing of food orders
3. Shopping once a week in nearest town with driver
4. Menu planning although this is mostly done by chefs
5. Food cost analysis and regulation
6. Ensuring high quality food
7. Food presentation
8. Customer service
9. Wine service/selection
10. Monthly management reports
11. Preparing accounts for the accountant

Hosting
Greeting new guests (staff can also do this), customer care, dining with guests when appropriate, hosting and organising special events. This is a very important part of the manager’s job.

Staff Management
1. Training and Managing staff
2. Motivating and evaluating
3. Co-ordinating different staff and time tabling their daily schedule
4. Paying staff
5. Introducing Disciplinary measures when necessary
6. Recruitment of new staff (if and when necessary)

Quality Control
1. Onsite inspection of the properties both structural and operational
2. Maintaining high quality of customer care/service
3. Quality control of food/ daily feedback to kitchen

Horse Back Safaris
Organising horseback safaris in coordination with the guides.

Project Management
Overseeing Mihingo Conservation Foundation (MCF):
1. Mihingo Leopard and Hyena Conservation Project (compensation of livestock killed by predator)
2. Mihingo School Support
3. Mihingo Marathon (Charity run once a year to generate income for MCF)