VACANCY: Assistant General Manager

Vacancy Summary

  • Sector: Hospitality / Gastronomy, Tourism
  • Field of Expertise: General Management, Operations, Business Development
  • Work Experience: 3-5 years
  • Salary: USD 3000 - 4000
  • Benefits included: Accommodation
  • Preferred Candidates: Both international and national jobseekers invited to apply
  • Posted on: Sep 19, 2016
  • Vacancy closing date: Nov 03, 2016

Job Description

andBeyond Ngorongoro Crater Lodge is one of the &Beyond flagship properties in East Africa. The ideal candidate/s should be innovative people, who are driven by team work, positive solution focussed and development of people. They should be charasmatic with a passion for hospitality. Ideally we are looking for candidates with a strong knowledge of international hospitality standards and best practice. Furthermore they should be strong in working in a multi-cultural environment, and enjoy staff motivation and development. As it is a big lodge, based in the Ngorongoro Highlands, a good knowledge of maintenance is important. Conservation and sustainable development are a core element to Ngorongoro Crater Lodge and the ethos of the business. The ideal candidate/s would have a passion and interest in this area of work.

• Day to Day Management of the three Camps that comprise the Lodge.
• Working with both front of house teams – Camp Managers, Butlers, Housekeepers, Chefs and Back of House – Maintenance, Laundry and Workshop teams
• Support General Managers in financial management – with a focus on budget creation and management
• Assist with strategic relationships with the National Parks Authorities, Agents, Staff, Unions, Neighbours & Communities
• Assist in working with Regional Fleet & R&M Managers on developing and implementing projects maintenance and vehicle management plans
• Ensure implementation and project management of Ngorongoro Crater Lodge annual strategy

• Overall responsibility for implementing service and hospitality training plan at lodge, including
• Oversee and develop guest experiences
• Work with General Manager and Executive chef to ensure menu and food are aligned to lodge quality standards and food budgets are being met and monitored

• Work with General Manager in driving community development projects in conjunction with the Africa Foundation
• Work with Sustainability Manager on developing and implementing projects in conjunction with the company’s sustainability & Conservation strategy.
• Get involved and assist with &Beyond life activities, Staff delights, motivation

• At least 3 years Management Experience in a 5 star operation

USD3,000-4,000 Gross
Benefits – Accomodation, Moving Allowance, Medical Allowance, Travel Allowance

International and National Candidates welcome to apply