VACANCY: Assistant General Manager

Vacancy Summary

  • Sector: Hospitality / Gastronomy, Tourism
  • Field of Expertise: General Management, Operations, Business Development
  • Work Experience: 3-5 years
  • Salary: USD 3000 - 4000
  • Benefits included: Accommodation
  • Preferred Candidates: Both international and national jobseekers invited to apply
  • Posted on: Sep 19, 2016
  • Vacancy closing date: Nov 03, 2016

Job Description

andBeyond Ngorongoro Crater Lodge is one of the &Beyond flagship properties in East Africa. The ideal candidate/s should be innovative people, who are driven by team work, positive solution focussed and development of people. They should be charasmatic with a passion for hospitality. Ideally we are looking for candidates with a strong knowledge of international hospitality standards and best practice. Furthermore they should be strong in working in a multi-cultural environment, and enjoy staff motivation and development. As it is a big lodge, based in the Ngorongoro Highlands, a good knowledge of maintenance is important. Conservation and sustainable development are a core element to Ngorongoro Crater Lodge and the ethos of the business. The ideal candidate/s would have a passion and interest in this area of work.

KEY OUTPUTS:
LODGE MANAGEMENT
• Day to Day Management of the three Camps that comprise the Lodge.
• Working with both front of house teams – Camp Managers, Butlers, Housekeepers, Chefs and Back of House – Maintenance, Laundry and Workshop teams
• Support General Managers in financial management – with a focus on budget creation and management
• Assist with strategic relationships with the National Parks Authorities, Agents, Staff, Unions, Neighbours & Communities
• Assist in working with Regional Fleet & R&M Managers on developing and implementing projects maintenance and vehicle management plans
• Ensure implementation and project management of Ngorongoro Crater Lodge annual strategy

HOSPITALITY
• Overall responsibility for implementing service and hospitality training plan at lodge, including
• Oversee and develop guest experiences
• Work with General Manager and Executive chef to ensure menu and food are aligned to lodge quality standards and food budgets are being met and monitored

STAFF DEVELOPMENT AND SUSTAINABLE DEVELOPMENT
• Work with General Manager in driving community development projects in conjunction with the Africa Foundation
• Work with Sustainability Manager on developing and implementing projects in conjunction with the company’s sustainability & Conservation strategy.
• Get involved and assist with &Beyond life activities, Staff delights, motivation


EXPERIENCE REQUIRED
• At least 3 years Management Experience in a 5 star operation

SALARY
USD3,000-4,000 Gross
Benefits – Accomodation, Moving Allowance, Medical Allowance, Travel Allowance

International and National Candidates welcome to apply