Our client is an international technology company specialising in supply chain optimisation.
POSITION OVERVIEW
The Media Account Manager maintains and grows relationships with large & medium sized customers, while achieving an assigned sales and profit growth goal.
Reporting to the National Sales Manager: Mobility, the Key Account Manager is expected to retain existing business, while pursuing profitable growth opportunities in assigned customer accounts.
The Media Account Manager is responsible for selling and supporting the firm’s complete product and service offering to an assigned set of named accounts. Focusing on customers with high-value, strategic growth opportunity, the Key Account Manager’s most important customer interactions are face-to-face meetings.
The Media Account Manager is responsible for achieving an assigned sales and profitability goal.
ROLE AND RESPONSIBILITIES
KEY PERFORMANCE AREAS (KPAS)
The Media Account Manager is responsible for achieving an assigned sales and profitability goal.
Retains and profitably grows firm volume, sales, and profitability through proactive management of assigned large-customer relationships.
Penetrates assigned accounts by:
1. Selling new or additional products or services to current buyers; and/or
2. Finding additional buyers within the existing customer location; and/or
3. Selling additional customer locations.
Sells the firm’s complete offering of products and services.
Leads all aspects of the sales process, calling upon others to assist in solution development and proposal delivery, as needed, or as directed by management.
Develops customer account plans for all assigned customers by leading a joint company/customer planning process that identifies relevant customer needs, prioritizes initiatives and company investments, and establishes a clear action plan for success.
Proactively manages customers’ satisfaction and service delivery by anticipating potential service problems, and monitoring satisfaction.
Manages assigned customers’ transition from the Business Development group during customer implementation.
CORE COMPETENCIES
Achieves assigned sales quota.
Meets assigned expectations for profitability.
Establishes customer account plans that meet company standards in all assigned accounts.
Maintains high customer satisfaction ratings that meet company standards.
Completes required training and development objectives within the assigned time frame.
Adhering to principles & values.
Working with People.
Analysing.
Planning and Organising.
Delivering Results and Meeting Customer Expectations.
Following Instructions and Procedures.
Entrepreneurial and Commercial Thinking.
Qualification & Experience
Post-Matric qualification in Sales and Marketing or equivalent.
Three to five years of progressive sales responsibility.
General computer literate to at least intermediate level (Windows, MS Word and Excel).
Must be able to communicate well internally and with customers.
Must be highly organized and able to plan him/herself.
SAP knowledge will be an added advantage.
Driver’s license and own transport.
AT LEAST 3 YEARS LABEL / RIBBON SELLING EXPERIENCE
Skills Required:
Excellent professional work standard.
Ability to work under pressure, multitask and prioritize.
Problem solving skills.
Excellent time management and organisational skills.
Attention to detail and high level of accuracy.
Excellent communication skills on all levels.
Strong analytical, problem solving and decision making skills to evaluate, alternate and provide recommendations on business issues.
Well-developed written and oral communications skills.
Ability to work in a team environment.
Are you interested in becoming an Account Manager Media in Capetown? Apply now at the top or bottom of our page.