Why Creating a Culture of Kindness in the Workplace is Important

POSTED Mar 5, 2020 BY Johanna Cider

The stress of workplace culture can be detrimental to any employee. It creates an environment of negativity that is bad for everyone involved. JobnetAfrica totally agrees with our guest blogger Johanna Cider that creating a culture of kindness in the workplace is very important.

Every business and workplace place is focussed on productivity. However, the well-being of workers contributing to this goal can often be overlooked. There is the idea that success and productivity create engaged and happy employees. That the outcome is more important than the process. Engagement and well-being rely on success, but if there isn't immediate success, then that is where negativity can build.

Changing the culture of a workplace changes the general attitude of everyone working there. Treating the workplace as somewhere to go and close ourselves off emotionally is no longer acceptable. It's about improving the conditions where work is undertaken. It's important to foster happiness and engagement in the workforce regardless of productivity. A healthy workplace will remain positive and engaged no matter what pitfalls occur.


This is essential regardless of what management structure your company may have. Every responsible business has some leader at the helm to guide and encourage their workers. It's important that any leader has the same qualities in themselves that they expect from their employees. Leading by example reflects on the culture of the entire business. If workers see their leaders as kind and compassionate, they will be drawn to that mindset themselves, spreading the example.


The culture of a company is always viewed by the way its leaders interact with employees. A business with management that cares about their workers will always produce good results. Doing the bare minimum like granting sick leave or holiday hours isn't enough. It's about understanding and treating employees with the human qualities they deserve.

Leaders that engage with their workers regularly provide great social contact, boosting productivity. Engagement can range from conversations to after-work social activities like dining out. In fact, occasional staff treats like lunches or dinners is excellent social motivation. Flexibility is essential for motivation. Facilitating the non-conventional ways of how your employees can be productive helps a lot. These things could include more forgiving work schedules or adjustable hours. Even where they're allowed to work can affect productivity: sometimes more time spent with family can do wonders for morale. The idea of creating motivation is so employees feel like active contributors. It makes them feel desired, rather than required.

Positivity & Engagement

Small acts of kindness cost nothing, yet they can contribute a lot. Fellow co-workers giving compliments, managers giving congratulations — these simple gestures of compassion help. If employees are happy to come to work, then attrition reduces. The result of any unhappy workplace is always drastically reduced productivity. Disengaged workers are not able to accomplish anywhere near enough if their workplace does not foster kindness. It's important to understand that employee engagement is inherently linked to employee morale. Boosting morale means boosting productivity, which, in the end, creates success for your business.

The main thing to understand with improving the culture of the workplace environment is the impact on employees. Creating a culture of kindness in the workplace isn't about public relations or efficiency. It's about looking after the people who spend most of their time with your company. The idea of motivation and care as an element of productivity isn't new, yet the benefits continue to surprise. An environment where everyone is excited and hopeful to go to work will foster more engagement than any budget or bureaucratic reform. A happy workplace is a healthy workplace. Anywhere with healthy and happy employees is sure to be a recipe for success.

Author’s bio:

A creative writer from Wellington, New Zealand - Johanna Cider believes in spreading kindness wherever she goes. She also lives by a quote from Plato, “Be kind, for everyone you meet is fighting a harder battle.” Read more of her written articles on Musings of Johanna.


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