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Help Desk Agent in South Africa (Dutch Speaking) , South Africa

Voor een van s' werelds grootste ICT dienstverlener o.a. gevestigd in Johannesburg Zuid Afrika, zijn wij op zoek naar ICT Klantenservice Medewerkers.

Functieomschrijving:
De werkzaamheden bestaan uit het effectief en klantvriendelijk afhandelen van vragen over computerproblemen van kantoormedewerkers van een Nederlandse bank. Momenteel is onze opdrachtgever op zoek naar medewerkers die zowel de Nederlandse als de Engelse taal zeer goed beheersen. Na een gedegen training ga je aan de slag op een van de projecten van onze opdrachtgever als Helpdesk Medewerker. Je doet relevante buitenlandse werkervaring op terwijl je woont in een van de mooiste landen ter wereld!

Functiecriteria:
- Je bent serieus en houdt van avontuur
- Je bent klantgericht en beschikt over goede contactuele eigenschappen
- Je beheerst de Nederlandse taal uitstekend (schrijven en spreken)
- Je spreekt vloeiend Engels
- Je bent bereid om minimaal een jaar in Zuid-Afrika te wonen
- Je bent bij voorkeur direct beschikbaar

Bedrijfsprofiel:
- Voor onze opdrachtgever, een wereldwijd opererende ICT-marktleider, die haar Servicedesk in Zuid-Afrika heeft gevestigd, zijn wij op zoek naar kandidaten die vanuit Zuid-Afrika kantoormedewerkers telefonisch ondersteuning bieden bij het oplossen van hun computerproblemen.

Arbeidsvoorwaarden:
- Een professionele werkomgeving bij een gerenommeerd bedrijf
- Een uitgebreid trainingsprogramma
- Werkvergunning wordt geregeld
- Je wordt geholpen met het vinden van huisvesting
- Retourticket wordt vergoed
- Marktconform salaris 10.700 Rand bruto (ca. 9.425 Rand netto)

Are you interested in becoming a Help Desk Agent in South Africa? Apply now at the top or bottom of our page.

Special job

Expiring: 08/27/2017
Market Development Manager - Envirofit Kenya , Kenya

Do you enjoy travelling and collaborating with individuals from different cultures? Do you enjoy defining go-to-market strategies based on how different markets work? Are you looking for an opportunity to earn a bi-annual management bonus tied to sales revenue targets?

Envirofit is looking to continue its market share expansion within East, Central, and Southern Africa. It is therefore looking for a Market Development Manager to identify, appoint and manage distributors/partners within these regions in line with a defined go-to-market strategy. A successful candidate will be accountable for driving profitability by meeting rolling bi-annual targets.

This is an exciting opportunity for an individual who enjoys travelling and collaborating with individuals from different cultures. One who enjoys understanding how different markets work and in turn defines appropriate go-to-market strategies. This role also provides a successful candidate with the opportunity to earn a bi-annual management bonus tied to sales revenue targets.

Please Note: Shortlist Professionals Ltd. has been hired by Envirofit to manage the recruitment process for this role.

Detailed Responsibilities:

Market development strategy
- Seek to understand the potential new markets to which Envirofit could penetrate; and existing markets it could expand into
- Define effective go-to-market strategies within the assigned territories
- Define forecasts, plans and budgets in line with the defined go-to-market strategies
- Critically evaluate and rank leads; to focus on those with high potential of closing

Market development execution
- Build strong a distribution network by appointing, training and guiding robust distributors within the assigned territories
- Execute market development strategies in line with the organisation’s capacity to deliver
- Manage the performance of the distributors in line with agreed KPIs, i.e. sales and market expansion targets
- Drive profitability by achieving rolling bi-annual targets

Collaborate
- Align and define a joint go-to-market strategies with distributors based on their business models
- Set-up distributors for success, i.e. provide marketing material, help recruit and train staff, attend conferences and trade shows they organised/are participating in, etc.
- Attend major trade shows to understand the market better and obtain consumer feedback on the product
- Collaborate and manage relationships with internal and external key stakeholders

Does this sound like you?
- Aligned to the company mission
- Have a minimum of 10 years experience designing and executing sales and marketing initiatives in rural and semi-urban environments
- Minimum of 5 years experience identifying, appointing and managing distributors
- Proven experience in the rapid distribution and sale of push products, e.g. renewable energy
- Have a bachelor’s degree
- Have an appreciation for a start-up environment and ‘roll-up your sleeves’ attitude
- Have strong project management, negotiation and interpersonal skills
- A critical thinker, curious, persistent, challenges boundaries and delivery focussed

Company Description: Envirofit is a social enterprise that seeks to provide products that positively impacts its consumers and the environment. As a result, it manufactures and distributes high quality cookstove products. These products are not only efficient, affordable and environmentally friendly but were also designed with developing markets in mind.

Location: Nairobi
Frequent travel within East, Central and Southern Africa

Are you interested in becoming a Market Development Manager in Kenya? Apply now at the top of our page.

Note: This is a job advertisement, applications will be forwarded to the employer for selection. JobnetAfrica believes all applicants should get feedback, good or bad, but are not further involved in the recruitment for this particular vacancy.

Expiring: 09/03/2017
Country Manager in Namibia , Namibia

Orange Babies Namibia (OBNAM) is a Welfare Organization registered with the Ministry of Health and Social Services (MoHSS). The organisation was established in 2006. The overall goal of the organization is to provide education, psychosocial and nutritional support to vulnerable groups whilst improving their health and social economic wellbeing. OBNAM operates mainly in Windhoek and Okahandja.

The mission of OBNAM is to provide the most vulnerable, in this case women and children, access to quality life. The foundation therefore provides a holistic service, which includes amongst others psycho-social support, education, counselling and skills training to uplift the social and economic standards of vulnerable women and children.

Position
OBNAM is seeking the services of a dedicated, passionate and experienced individual who will fill the role of the OBNAM Country Manager. The new Country Manager will be tasked with continuing the implementation of the 2016 operational plan, establishing Circles of Care around Otjomuise and 5 Rand Camp areas, coordinating a range of development projects, pursuing new project opportunities and funding as well as strengthening and /or establishing partnerships with local organisations.

In particular the Country Manager will be responsible for:

1. Project Management
 Project design, coordination and administration;
 Monitoring and evaluation of projects;
 Report writing, writing of funding proposals for new projects.

2. Partnering drive and public relations
 Liaison with the public;
 Conduct and coordinate fundraising activities for projects;
 Liaise with local and international donors and media;
 Host international guests visits of the projects;
 Represent OBNAM at nationally and internationally and make presentations to relevant audiences.

3. Financial Management
 Draw up and implement annual budgets for OBNAM office and projects;
 Liaise closely with the Financial Manager regarding payment authorisation and expenditure;
 Authorise payments through e-banking system;
 Submission of tri-monthly financial reports to OBNAM board.

4. People Management
 Manage and support project and office staff;
 Prepare and manage board meetings.

5. Office and Asset Management
 Supervise general office administration;
 Manage the OBNAM office;
 Manage responsibility of all OBNAM assets.

6. Any other responsibilities as assigned by the board of trustees and director of Orange Babies

Minimum requirements: an appropriate tertiary education and 5 years management experience.

Any proven experience working with (HIV/AIDS) donor organisations is considered an advantage.

Submission Deadline: 28 July 2017

Are you interested in becoming a Country Manager in Namibia? Apply now at the top of our page.

Note: This is a job advertisement, applications will be forwarded to the employer for selection. JobnetAfrica believes all applicants should get feedback, good or bad, but are not further involved in the recruitment for this particular vacancy.

Expiring: 09/01/2017
Organisational Developer in Burundi , Burundi

The Association for Development Cooperation (AGEH e.V.) is the personnel service of the German Catholics for Development Cooperation. In the Civil Peace Service (CPS) we offer development workers a meaningful role working with local development agents. The CPS is the programme for peace-building and the prevention of violence in crisis and conflict regions. It sets out to promote a world in which conflicts are settled without violence. Development workers with the CPS support local partner organisations in all phases of conflicts: conflict prevention, violence mitigation and post-conflict rehabilitation. Working with churchrelated and civil-social partners in the African Great Lakes region, AGEH aims to play a part in civil conflict management through the CPS’ peace-building measures.

Your new role
The CEJP (Episcopal Commission for Justice and Peace) is a commission of the Conference of Bishops of Burundi. Its aim is to promote justice and peace within Christian social teaching, and it contributes to a consolidation of peace nationwide. The work of the CEJP focuses on supporting and strengthening the capacities of the Burundi dioceses and the diocesan Justice and Peace structures in the fields of peace, democratization, conflict transformation and reconciliation. The place of residence and work Bujumbura offers good living conditions and the location close to Lake Tanganyika offers attractive leisure activities.

The CEJP has developed a broad portfolio of activities with which it dedicates itself to the cause of respecting human rights and reconciliation. By introducing a professionalised project management system, it aims to advance in the fields of planning, monitoring and evaluation, in order to simplify the acquisition of funds for peace-building work.

Specifically, this includes the following tasks:
• You will provide support in the optimisation of administrative processes and advise the CEJP team on professionalising its programme and project management systems.
• Together, you will develop conceptual fundraising strategies and instruments, and provide support to employees in continued training on relevant fundraising activities.
• You will support the team in developing new project applications.
• Working with the team, you will play a part in the continuation of lobbying and advocacy activities.

Your profile:
• You have completed a university degree relevant to the field of development cooperation (political sciences, social sciences, social education, social work) and have acquired
at least two years of professional experience, ideally outside of Europe.
• You have sound knowledge of organisational development as well as programme and project management.
• You have already successfully carried out training measures and consulting tasks.
• You are diplomatic and have strong intercultural communication skills, to enable you todeal with the relevant players in a manner based on mutual partnership, and you can
act appropriately in a church context.
• You are a member of a Christian church and enjoy working within church structures.
• You speak very good French and at least good English. You are an EU or Swiss citizen.

What AGEH offers

AGEH offers you:
• Individual and thorough preparation
• Three-year contract, social security and remuneration in accordance with the German Development Aid Workers Act (Entwicklungshelfergesetz)
• Cultural, language or other professional training, as well as coaching and supervision, individual advice
• Work within the AGEH e.V. work model

We look forward to receiving your detailed application by 30.07.17.

Are you interested in becoming an Organisational Developer in Burundi? Apply now at the top of our page.

Note: This is a job advertisement, applications will be forwarded to the employer for selection. JobnetAfrica believes all applicants should get feedback, good or bad, but are not further involved in the recruitment for this particular vacancy.

Expiring: 08/26/2017
Technical Officer Cashew Business Advisory (2x) , Africa

1. African Cashew Alliance (ACA) has received a grant from the African Development Bank (AfDB) under the Africa Trade Fund (AfTra), to implement an extensive technical assistance program for cashew processors in 8 countries in East and West Africa. As part of implementing this project on the ground in both West Africa and East Africa, ACA seeks to recruit two Technical Officers for Cashew Business Advisory (Consultant) to deliver on training cashew processors and their management on factory layout, processing flow, choice of equipment, business best practices and efficiency of cashew processing. The ACA’s Business Advisory models for processors will be adopted for trainings in cashew processing factories.

2. The consultancy services included under this part of the project are as follows:
(i) Under the supervision of the ACA’s Business Advisory Manager, select potential companies/processors and develop the technical assistance scope as per AfTRA project criteria.
(ii) Provide technical assistance to cashew processors on best processing techniques, technology selection, environmental impact guidance, industry benchmarks and ACA Seal standard implementation under guidance of the ACA BA Manager.
(iii) Monitor company performance against delivered technical assistance and ACA food safety and quality procedures and recommendations.
(iv) Collect and report information on the regional cashew sector, including weekly price updates during the harvest season, crop updates outside of the harvest as well as other relevant issues, such as policies, regulations and institutions active in the sector.

3. The ACA now invites eligible and interested consultants to indicate their interests in providing the required services. Interested consultants shall provide information on their qualifications and experience demonstrating their ability to undertake this assignment. The consultant must provide a CV, certificates, other documents detailing experience in similar assignments.

4. The expected duration of the assignment is eleven (11) months with a possible start date of 25th August, 2017 and the consultant will be based in West Africa to serve one of two blocks; Ghana, Benin, Burkina Faso, Cote D’Ivoire and Guinea Bissau.

5. Evaluation of EOI will be based on the following evaluation criteria :
i. Capability and Experience of the Consultant
ii. Key Professional skills
iii. Experience in Similar Environment
iv. Experience in Similar assignments

6. The eligibility criteria, establishment of the short list and the selection procedure shall be in conformity with the African Development Bank’s “Rules and Procedures for the Use of Consultants” (May 2008 Edition, Revised July 2012, which is available on the Bank’s website http//www.afdb.org. Please note that, interest expressed by a consultant does not imply any obligation on the part of the Bank to include him/her in the shortlist.

Are you interested in becoming a Technical Officer in Africa? Apply now at the top of our page.

Note: This is a job advertisement, applications will be forwarded to the employer for selection. JobnetAfrica believes all applicants should get feedback, good or bad, but are not further involved in the recruitment for this particular vacancy.

Expiring: 08/24/2017
Study of Environmental Waste Management , Africa

1. The African Cashew Alliance (ACA) has received a grant from the African Development Bank (AfDB) under the Africa Trade Fund (AfTra), to implement an extensive technical assistance program in specific areas of business and food safety advisory services aimed at improving processing efficiencies and access to foreign markets for cashew processors. To strengthen this component, the ACA invites suitably qualified consulting firms to express their interest in the following assignment: “Evaluation and diagnostic of the status quo of environmental waste management in the cashew processing facilities and development of a set of environmental waste management recommendations to be applied subsequently”.

2. The activities included under this specific assignment are:
i. To evaluate environmentally adverse effects that cashew processing might potentially cause to the environment.
ii. Identify the current waste management practices and business approaches of cashew processors in selected countries in East and West Africa, and reveal shortcomings and harmful environmental practices deployed in their daily routines.
iii. Highlight and assess best practices and environmental standards from Africa and Asia that reduce and bring an end to harmful waste management practices.

Once executed, this analysis will help to determine a course of action that will be promoted to prevent and mitigate environmental risks arising from cashew processing all over Africa.

3. The specific consultancy services included under this part of the project are as follows:

(A) Situation analysis
(i) Environmental analysis
The Consultant will undertake an environmental diagnostic and data gathering exercise for the countries under evaluation using existing credible sources, and review this data to establish a baseline of existing environmental waste management practices in cashew processing. The Consultant will also review practices deployed in traditional and more advanced cashew processing countries like India and Vietnam to identify best practices.
(ii)Stakeholder Analysis
The Consultant will identify, map and evaluate key institutional stakeholders that are involved in promoting, issuing and implementing environmental standards in the respective countries, identifying their strengths and weaknesses that need to be addressed.
(iii)Institutional and Legislative Framework Analysis
The Consultant will review the institutional and legal framework existing in the countries under evaluation to document existing regulation and policies for environmental protection. The final report will refer to the various legislations and identify potentially conducive and/or harmful policies to determine environmental best policy and legislative practices.

(B) Identification and Evaluation of Environmental Opportunities and Risks

Based on the environmental and institutional analyses, the Consultant will prioritize the environmental and social opportunities and risks facing the cashew sector. This priority setting exercise will be done in consultation with key stakeholders.

(C) Recommendations

The Consultant will propose concrete recommendations to address the technical and capacity building needs identified. This will include specific investments, policy and institutional adjustments that should be captured in a detailed action plan, a proposed implementation timeframe and estimated costs that can then be incorporated into national policies, strategies and plans.

4. The African Cashew Alliance (ACA) invites eligible and interested consultants to indicate their interests in providing the required services. Interested consulting firms must provide a statement of capability and experience indicating that they are qualified to perform the services (experience in similar conditions, availability of appropriate skills among staff, etc.). Consultants may constitute joint-ventures to enhance their chances of qualification. The expected duration of the assignment is three (3) months with a possible start date of 30th August, 2017.

5. Evaluation of EOI will be based on the following evaluation criteria :

i. Capability and Experience of the firm
ii. Key Professional skills of key consultants
iii. Experience in Similar Industry
iv. Experience in Similar assignments

The eligibility criteria, establishment of the short list and the selection procedure shall be in conformity with the African Development Bank’s “Rules and Procedures for the Use of Consultants” (May 2008 Edition, Revised July 2012, which is available on Bank’s website http//www.afdb.org. Please note that interest expressed by a Consultant does not imply any obligation on the part of the Bank to include him/her in the shortlist.

Note: This is a job advertisement, applications will be forwarded to the employer for selection. JobnetAfrica believes all applicants should get feedback, good or bad, but are not further involved in the recruitment for this particular vacancy.

Expiring: 08/24/2017