Job type: Fixed-term contract
Salary/rate: Competitive
Location: Rwanda
Currency: RWF

Education Development Trust has an exciting opportunity for a Education Performance Manager (EPM) to play a pivotal role in our new Building Learning Foundations (BLF) project in Rwanda.

The Education Performance Manager (EPM) will be responsible for the design, implementation, rollout, ongoing use and evaluation of a district and national level data management system for the BLF project in Rwanda. As part of the senior management team, this role will be pivotal to the programme’s overall success, working alongside national and district level Government departments to strengthen monitoring and accountability and bring immediate and lasting change. Based in Rwanda for the duration of the project, the postholder will have responsibility for a team of 10 District Performance Advisers.

Among his/her responsibilities are:
1. leading on the design, delivery and implementation of a digital national data management system
2. determining the most appropriate metrics to assess interim and long-term programme outcomes around learning, teaching and school leadership
3.overseeing the development of systems and tools for monitoring and tracking the quality of teaching and learning
4. providing national and district level BLF staff and Government departments with appropriate programme performance data
5.providing capacity building and support to Ministry of Education Rwanda (MINEDUC) departments and the Rwandan Education Board (REB)
6.managing a team of District Performance Advisors who will deliver training and technical support for the implementation and management of performance data systems within districts.

To apply for this role you will need to hold a university degree, and preferably a relevant qualification or post-graduate degree in information management or related subject; have experience in the design, implementation, reporting and analysis of systems to collect complex data and be able to show evidence of working on large-scale national education reform programmes, preferably in a low-income context.

We welcome national and international applicants for this role.

Are you interested in becoming an Education Performance Manager in Rwanda? Apply now at the top or bottom of our page.

Note: This is a job advertisement, applications will be forwarded to the employer for selection. JobnetAfrica believes all applicants should get feedback, good or bad, but are not further involved in the recruitment for this particular vacancy.

Premium job

Expiring: 09/19/2017

Job type: Fixed-term contract
Salary/rate: Competitive
Location: Kigali, Rwanda
Currency: GBP
Closing date: 07/08/2017

Education Development Trust, formerly CfBT Education Trust, has secured an accountable grant from the UK’s DFID to deliver an exciting 4-year programme of support to the Rwanda Ministry of Education in its drive to improve the country’s primary education system.

The £25m ‘Building Learning Foundations’ programme will drive improved quality and equity, deliver improved numeracy and functional literacy standards in English, and strengthen the system at all levels.

The Team Leader’s role is to head up the project and drive the national reform agenda working at all levels of the system from the school and community level to national Ministries of Education. S/he will manage our in-country project delivery team of national and international staff, guiding and overseeing the development and implementation of a range of targeted measures that will improve quality and learning outcomes in the early grades, smooth the transition from Kinyarwanda to English that takes place at P4, and reduce dropout.

The successful candidate will have a track record of delivering results and improving educational outcomes on a large-scale, managing engagement with senior political leadership and overseeing a team of high-performing specialists in a complex environment.

Role essentials
• Prior experience of large-scale ($10m) donor funded education intervention’s in a developing country context.
• Experience of working in sub-Saharan Africa.
• Experience of working with government at senior level.
• Experience of working with funders and delivering project objectives.
• Demonstrable ability to manage human and financial resources
• Excellent verbal and written communication skills including report writing
• Qualified to degree level or above.
• 10 years relevant experience.

Are you interested in becoming a Team Leader in Rwanda? Apply now at the top or bottom of our page.

Note: This is a job advertisement, applications will be forwarded to the employer for selection. JobnetAfrica believes all applicants should get feedback, good or bad, but are not further involved in the recruitment for this particular vacancy.

Premium job

Expiring: 09/11/2017
Team Leader in Kenya , Kenya

GFA Consulting Group, a leading European consulting company, is preparing a project proposal for Health Insurance Programme in Kenya.

Job Opportunity: Team Leader and advisor in Health Financing
Project Title: Health Financing, Health Insurance project
Funding agency: KfW (German Development Bank)
Project Status: tender
Period of Project: Starting Q1 in 2018, running time 18 months
Duty Station: Nairobi, Kenya and travels in the field

Project Description:
The objective of the program is to contribute to establishing equitable access to affordable, quality health care and strengthening the National Health Insurance System through improved access to health insurance for the informal sector.

The Target group are households with informal employment, low, irregular incomes and without health insurance cover in the target counties.

The Project will be implemented in up to 10 counties, which will be selected on the basis of an open call for proposals. The process of the county selection is implemented by a Tender Committee comprising of the National Hospital Insurance Fund (NHIF) and the Ministry of Health (MoH), supported by the consultant to be selected. The consultant will specifically support the MoH in organizing the submission of the call for proposals to the counties and the evaluation of results.

Job Description
• Overall responsibility for project steering and management of technical assistance team
• Act as focal point for MoH, NHIF and Counties on all technical and managerial aspects of implementation / Facilitate steady communication and exchange with all stakeholders related to technical aspects of implementation; participate in planning meetings
• Quarterly progress reporting
• Support to the selection process of the Counties participating in the Project
• Development of the MoUs with the Counties in consultation with MoH & NHIF
• Development of implementation options and detailed design & implementation concept to cover low income informal sector households in the selected counties with a health protection scheme
• Develop project management framework and continuous monitoring and evaluation of the project implementation
• Support for drafting and signing of Memoranda of Understanding with the selected Counties in the program, specifying tasks and responsibilities, especially financial contributions from Counties to the health protection scheme
• Support NHIF in defining the mix of contributions to the premiums, reimbursement procedures, contracts with accredited providers, and all required information campaigns ready for implementation
• Supervise baseline survey (incl. ICT) to be conducted at the beginning of the assignment
• Ensure strengthening NHIF’s capacities (data management, actuarial, strategic purchasing of health services)
• Ensure support / enhancement of existing IT systems and infrastructure.

The senior expert, experienced Team Leader we are looking for, will have
• Post-graduate degree in either health economics, social science, project management, actuarial science, finance or related field
• Demonstrated working experience regarding the health system in Kenya or regional countries (regional countries = countries of Sub Saharan Africa)
• Excellent interpersonal skills required for high level engagement with ministries, departments and agencies, development partners and other stakeholders
• Good writing and presentation skills, and ability to communicate effectively to diverse audiences
• Proven experience with the implementation of similar projects (e.g. health financing, UHC, health insurance) and the administration of large budgets.

• Familiarity with the Kenyan healthcare system in general, and the National Hospital Insurance Fund and/or the Ministry of Health specifically
• Familiarity with KfW project implementation including the management of large disposition funds

Are you interested in becoming a Team Leader in Kenya? Apply now at the top or bottom of our page.

Note: This is a job advertisement, applications will be forwarded to the employer for selection. JobnetAfrica believes all applicants should get feedback, good or bad, but are not further involved in the recruitment for this particular vacancy.

Special job

Expiring: 09/25/2017
Operations Director in Mozambique , Mozambique

For a start-up and distributor of off-grid solar products for the Mozambican market, we are recruiting an Operations Director. The company exist since 2008 and it offers solar services for off-grid customers in the rural areas of the country, such as pay-as-you-go plans, encouraging their customers to utilise mobile money.

In Mozambique, where 25 million people live, only 20% have access to the grid. This means 80% of its resident are off the grid. The company has established a head office in, near Maputo since one year and are growing rapidly. By opening new sales outlets throughout the country and expand their services to people living off-grid, the company is building local capacity and therefore they are employing hundreds of people in the coming years. The Operations Director will work closely with the Managing Director and is responsible for running operations of the head office and making sure that growth of the organisation in several regions will be achieved.

Responsibilities include:
 Lead and sustain all day-to-day operations of the head office and sales outlets in the country, so that company runs to its maximum productivity
 Coordinate, develop and optimise business processes, policies and internal controls
 Overseeing the supervision of all 50 employees, help, support and coach them in achieving the companies’ goals towards a new, fast-growing and professional organisation
 Identify new locations to open sales outlets in the country and establish these to full operation (marketing & brand management)
 Hire, recruit and train new staff members responsible for ensuring sales support on the ground
 Identify system and process improvement opportunities which will directly influence sales results
 Focus on key deliverables and KPI’s to measure and motivate employees in achieving good sales and productivity. Driving Individual Performance and Change of the organisation into a highly professional environment
 Responsible for final decisions for purchasing/selling items and manage budget, P&L and balance sheet.
 Undertake all company management responsibilities both from legal and organisational point of view
 Networking, public relations and face of the organisation
 Ensuring that methods are put into place and will be improved and optimised, sustaining excellent service standards and client relationships and to shift to a professional organisation.

 Bachelor/ Master in relevant fields (Business Administration, Business Law, Marketing, Sales, Economics, Finance, Accounting)
 6-8 years of working experience, with at least 2 years of leading a full operation, preferably in a FMCG related environment of consumer services with high volumes, Telecom, IT, Internet
 Prior experience in operational management and excellent understanding of all operations, financial and sales and leading large teams
 Sales driven and experienced in maintaining and improving processes and to make them more efficient
 Fluent in English and Portuguese language
 Excellent problem-solving skills along with good communication skills
 Strong soft skills and understanding of African cultural challenges
 Good judgement and decision-making skills
 Highly motivated and hardworking

Package offered:
USD 5.000 gross a month + housing allowance USD 1.000 – 1.500 + car + international health insurance + 1x return ticket a year + phone + laptop + bonus.

Are you interested in becoming an Operations Director in Mozambique? Apply now at the top or bottom of our page.

Expiring: 09/30/2017
Consultant for South Sudan , Kenya

On behalf of Misereor, the Association for Development Cooperation (AGEH) is looking for a Consultant (m/f) for organisational development specialising in planning, monitoring and evaluation (PME) for its partner organisations in South Sudan.

The place of residence and work is Nairobi, Kenya.

Your new role
As a development worker for organisational development, you will advise several of Misereor’s partner organisations in South Sudan in the areas of organisational development and administration. In close consultation with Misereor and the partner organisations, you will develop a cross-organisational annual plan, support the organisations in creating common standards for similar work units and processes, and assist in the implementation of this development.

• You will engage in a dialogue with the partner organisations and support these in particular in the area of organisational development and PME by visiting partners, providing consultations, arranging for consultations and proposing exchange visits and seminars.
• You will contribute to the promotion of an exchange between the partner organisations and with other relevant players.
• You will offer professional advice to project partners on all matters relating to the collaboration with Misereor/KZE (German Catholic Central Agency for Development Aid). You will take part in publications and lobbying work regarding development policy for South Sudan, and will accompany visitors when they travel to the partner organisations.

Your profile:
• You have completed a university degree, preferably in the social sciences or humanities.
• You have already gained experience in development cooperation, ideally in Africa.
• You have at least two years of professional experience in organisational development specialising in planning, monitoring and evaluation (PME)
• Ideally you already have knowledge and experience in the areas of peace-building and reconciliation work.
• You are diplomatic and have exceptional intercultural communication skills, to enable you to deal with the relevant players in a manner based on mutual partnership, and you can act appropriately in a church context.
• You are prepared to travel extensively under generally difficult conditions.
• You have a business-fluent command of written and spoken English, and your German skills are at least good.
• You are an EU or Swiss citizen and a member of a Christian church.

What AGEH offers
The Association for Development Cooperation (AGEH e.V.) is the personnel service of the German Catholics for Development Cooperation. For more than 50 years, we have been looking after development workers who wish to take the opportunity to work in a meaningful role in the service of local development agents. AGEH will support you by providing:
• Individual and thorough preparation
• Three-year contract, social security and remuneration in accordance with the German Development Aid Workers Act (Entwicklungshelfergesetz)
• Cultural, language or other professional training, as well as coaching and supervision, individual advice

The location Nairobi has good infrastructure with good medical care. It is suitable for families with children and offers a German school and other international schools.

We look forward to receiving your detailed application by 30/09/2017.

Are you interested in becoming a Consultant for South Sudan in Kenya? Apply now at the top or bottom of our page.

Note: This is a job advertisement, applications will be forwarded to the employer for selection. JobnetAfrica believes all applicants should get feedback, good or bad, but are not further involved in the recruitment for this particular vacancy.

Expiring: 09/24/2017
Customer Sales and Services Rep. (Dutch speaking) , South Africa

This is a very exiting role within the growing contact centre department at Mindpearl. As an international, award winning, multilingual contact centre, we know that our staff and the relationships we have with our clients, is our greatest and most valuable assets. Because of this, we work tirelessly to embody our client's brands and develop your people. We call this relationship: Our people, Your brand. This focus on our people drives our culture and is a strength we are proud of.

We have over 2000 employees around the globe representing over 55 nationalities and we are continuously growing. We have offices in Barcelona, Brisbane, Cape Town, Kuala Lumpur and Suva, Fiji servicing numerous international clients. Full training and relocation assistance will be provided, so if you are keen to start an exciting new career with us contact us today for more information.

Who we are looking for: We are seeking Dutch Speaking Customer Sales and Service Representatives with a passion for customer service and sales.

Person Specification
 Available to work on a roster basis covering 365 days a year on a shift basis. Your shift roster will however be given to you well in advance and will be discussed with you.
 Positive attitude to delivering excellence in customer service in a contact centre environment.
 Enthusiastic and confident telephone manner with a ‘smile in the voice’.
 Outcome focused and willing to be assessed on contact centre Key Performance Indicators.
 Self-motivated and able to apply initiative to solve problems and improve work processes.
 Willing to assist knowledge and skill development of colleagues.
 Effective in a team-based environment and supportive of team objectives.
 Communicates information effectively in a friendly and supportive manner.
 Calm and methodical decision maker
 Understands and values the commercial impact of decisions

Knowledge, Skills, Experience
 Native level fluency (oral and written) in Dutch and English as a second language.
 Demonstrated skills in delivering consistent excellence in customer service and sales in a contact centre environment.
 Demonstrated ability to resolve customer complaints.
 Ability to undertake intensive training in complex products such as fares, loyalty programs, help-desk services, ticketing rules, and airline regulations.
 Accurate keyboard skills with a minimum speed of 40 words per minute.
 Medium level competency skills in the use of windows based computer systems in the use of Word and Excel.
 Track record of success in meeting targets in sales and customer service.

Are you interested in becoming a Customer Sales and Services Representative in South Africa? Apply now at the top or bottom of our page.

Note: This is a job advertisement, applications will be forwarded to the employer for selection. JobnetAfrica believes all applicants should get feedback, good or bad, but are not further involved in the recruitment for this particular vacancy.

Expiring: 09/24/2017